Home Buyer Surveying Ltd Reviews 

106
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their brilliant, friendly, and professional demeanor, making the entire process smooth and stress-free. The service provided is frequently highlighted as excellent, with many people appreciating the thorough reports, clear communication, and efficient organization. Reviewers are particularly impressed with the quick response times and the prompt delivery of reports, which significantly helps in moving processes forward. The customer service is often described as warm, helpful, and accommodating, with staff going above and beyond to answer questions and provide advice. However, some customers also noted an isolated instance where initial phone interaction lacked the company name, which was quickly resolved.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, friendliness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its professionalism, efficiency, and... See more

Response time

Customers consistently note positive experiences with response times, highlighting prompt service and quick... See more

Customer service

Customers had positive experiences with customer service, highlighting clear, friendly, and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Liz and Amanda were both brilliant throughout our surveying process. We couldn't recommend them more. Communication was clear throughout. Liz provided clear advice and detail over the phone after the... See more

Company replied

Rated 5 out of 5 stars

Both Amanda and Liz were very accommodating, both at first for our report and responded very quickly to get us an extension. We were dealing with paying off a HTB 2021-2023 scheme , which seems to... See more

Company replied

Rated 5 out of 5 stars

We had both a Help to Buy valuation on our existing property & a Level 3 survey on the new property & everyone involved were fantastic. Really friendly & prompt service/responses & thorough report wit... See more

Company replied

Rated 5 out of 5 stars

Liz was a joy to deal with. Prior to the survey, info requests were clear, then followed up so as to ensure issued info was all understood. Liz arrived on time, very polite throughout the appointment... See more

Company replied



Contact info

4.8

Excellent

TrustScore 5 out of 5

106 reviews

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No recent history of asking for reviews

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4.8

All reviews

(106)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

I strongly recommend Amanda and Liz and…

I strongly recommend Amanda and Liz and the services provided by Home Buyer Surveying Ltd.

Really thorough survey, followed by excellent support and guidance.

Thank you so much.

January 12, 2026
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi there, thank you so much for your lovely review. So pleased we could help, best regards, Liz and Amanda

Rated 5 out of 5 stars

Great communication

Great communication, speed and explanation given. I really would recommend if you need a Help to Buy equity evaluation!

December 5, 2025
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Sam, thank you so much for your lovely rreview. Happy New year, best wishes, Liz and Amanda

Rated 5 out of 5 stars

Excellent Service

I met Amanda previously at a relatives property and she was informative on her work so when purchasing my deceased brother bungalow l was pleased to instruct her company to do the survey.Amanda was efficient and thoughtful respectful to our situation and happy to discuss any concerns on the best way forward.The survey was delivered speedily and Amanda is happy to be of assistance in the future if needed

December 8, 2025
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Vivienne, thank you so much for the lovely review. It was actually me who did your survey and Amanda who made all of the arrangements. We are very happy that you were pleased with our service. Best regards, Liz and Amanda

Rated 5 out of 5 stars

Above and Beyond

Our survey was arranged promptly, and Liz and Amanda provided exceptional communication throughout the entire process. The shared ownership staircasing valuation was straightforward, and we received a detailed report on the same day. Their fees were highly competitive, and the payment process was simple and efficient. Liz went above and beyond by assisting with an additional query, offering advice and solutions without any obligation. Their commitment to delivering the best for their customers is evident, and I cannot recommend them highly enough

November 10, 2025
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Helen, thank you so much! What a wonderful review. It means a lot to us. Best wishes, Liz and Amanda

Rated 5 out of 5 stars

Friendly service

Friendly service, easy to book a valuation. Amanda was very professional and the valuation viewing was very straightforward.

November 3, 2025
Unprompted review
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Reply from Home Buyer Surveying Ltd

Hi Tomas, thank you so much for your lovely review. We really appreciate it. Best wishes. Liz and Amanda

Rated 5 out of 5 stars

Great experience with Home Buyer Surveying Ltd

Had a great experience with Amanda and Liz from Home Buyer Surveying Ltd. They were able to accommodate both surveys quickly and Amanda was always quick to respond to emails, even over a weekend! The level 3 structural survey was incredibly thorough and has helped understand what works are required to our property when we eventually complete. Their costs for surveys are also incredibly competitive and would always support a small local business over and above any larger national firms. I’d definitely recommend contacting them if needing any survey work undertaken. I would use again in the future if I require any of their services!

October 27, 2025
Unprompted review
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Reply from Home Buyer Surveying Ltd

Hi Lloyd, thank you so much for the lovely review. We are so pleased we could help. Best wishes for the future, Liz and Amanda

Rated 5 out of 5 stars

Absolutely fantastic!

Surveying Ltd were absolutely fantastic! From my very first interaction with Amanda, communication was quick, clear, and informative — every question was answered promptly. Both Amanda and Liz were incredibly helpful, friendly, and professional throughout. They made the entire process smooth and stress-free, and I honestly can’t thank them enough!

October 6, 2025
Unprompted review
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Reply from Home Buyer Surveying Ltd

Hi Jenny thank you so much for the fab review. We are very grateful to you, best wishes Liz and Amanda

Rated 5 out of 5 stars

Amanda and Liz have been so helpful…

Amanda and Liz have been so helpful through the process, even the speed of getting the documents has been amazing. Great company to use.

October 24, 2025
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Matthew, thank you so much for your kind and lovely review. We are so pleased they you are happy with our service. Best wishes, Liz and Amanda

Rated 5 out of 5 stars

Excellent warm customer service and…

Excellent warm customer service and really swift response to our urgent request for a letter extension on our shared ownership property valuation. Cannot praise them highly enough.

October 17, 2025
Unprompted review
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Reply from Home Buyer Surveying Ltd

Hi James, thank you so much for the lovely review. Glad we could help. Hope you can get it all sorted, best wishes, Liz and Amanda

Rated 5 out of 5 stars

We used Home Buyer Surveying Ltd for…

We used Home Buyer Surveying Ltd for our H2B RICS survey and had a great experience. Amanda was great with communications and Liz was lovely when visiting to do the survey.
The whole process was extremely easy and straightforward.
Would highly recommend them.

October 10, 2025
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Debra, thank you so much for your kind review. We really appreciate it, with our best wishes, Amanda and Liz ☺️

Rated 5 out of 5 stars

Amazing service - highly recommend

I can’t recommend Home Buyer Surveying enough. Amanda and Liz have been great, they booked our survey in really quickly and communicated amazingly throughout the whole process. It was an extremely easy process for us as first time buyers, our survey was detailed and we were given sound advice on how to proceed. Their fees were competitive to other quotes we received and the payment process was easy. I highly recommend!

October 2, 2025
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Annabelle, thank you so much - so pleased we could help. Best wishes with the move, best regards
Liz and Amanda

Rated 5 out of 5 stars

Excellent service

Excellent service. Professional, kind and helpful, willing to go that extra mile to answer any questions you might have.
Definitely recommend and would be more than willing to use again if needed.

October 3, 2025
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Thank you so much for your lovely review and so glad you are happy with our service. It means a lot to us. Best regards, Liz and Amanda

Rated 1 out of 5 stars

I would give it 0 but there is no…

I would give it 0 but there is no option. The only umber available on their website is a mobile number: 07806463573. First the number wouldn’t go through, i left a a voice message. The number finally went through, it was answered then cut me off, then someone called me back and said hello who ami speaking to? I told her my name and i asked the same question, she said well you called me !!. I Said i needed a survey then she decided to tell me her name was Liz, i said well Liz don’t you think you should be answering your calls with your company name? She said she was on holiday and started arguing with me, i ignored this and asked if they covered my city, she No I don’t cover your city and cut the phone. Very unprofessional. I wouldn’t recommend.

September 19, 2025
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

I am sorry to feel this way. I did not argue with you, I was just trying to explain that I was on holiday and in a bad area which is why you got cut off. You called me unprofessional for the way I answered the phone and when I told you I didn’t cover your area you put the phone down up on me. You then texted me with a horrible message to say that you were going to give me a bad review and to enjoy my holiday. That is a very mean thing to do to someone and very upsetting. I am also sorry that you would want to try to discredit my company over a misunderstanding on a phone call.

Rated 5 out of 5 stars

We used Home Buyer Surveying Ltd for…

We used Home Buyer Surveying Ltd for our H2B RICS survey and had a great experience. Liz and Amanda were both really helpful and made the whole process smooth and straightforward.

August 29, 2025
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Liam, we are so glad we could help. Many thanks for your lovely review. Best wishes, Liz and Amanda

Rated 5 out of 5 stars

Fantastic Service

I required an RICS survey. Liz and Amanda organised this very quickly for me and were great to deal with. I was kept informed, had my questions answered and received a professional and friendly service. I highly recommend this service. Thank you.

August 21, 2025
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Heather, thank you so much for your kind review. We are so glad that we could help. Best wishes from Liz and Amanda

Rated 4 out of 5 stars

Very quick reply on email

Very quick reply on email. Super lovely people .

July 24, 2025
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Hannah, Thank you so much for the review. WE really appreciate it, Best wishes, Amanda and Liz

Rated 5 out of 5 stars

I had to get a new RICS for my…

I had to get a new RICS for my property, I’ve used this company before and couldn’t recommend enough. Great service, polite, and professional. I certainly will use again in the future if I need to. Thank you :)

July 25, 2025
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi there, thank you so much for your lovely review. We are so glad that you are happy with our service. With our best wishes, Liz and Amanda ☺️

Rated 5 out of 5 stars

If I could give 10 stars then I would.

If I could give 10 stars then I would.
Amanda, Liz and Tony are friendly, approachable, helpful, experts who got the job done correctly and quickly.
House related matters (e.g. a RICS valuation for help2buy) can be complicated but they made it simple and stress free and got the job done in a matter of days. They also answered other mortgage type questions I had too.

August 8, 2025
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Good morning Leuan, what a fabulous review! Thank you so much. We really appreciate it, with our best regards, Liz, Tony and Amanda

Rated 5 out of 5 stars

Incredible!

Amanda and Liz were honestly incredible and helped us to gain the survey we needed. We had countless setbacks within our move and Amanda was our saviour! 100% would recommend
Thank you!

July 22, 2025
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Rachel, what a lovely review. Thank you so much. We are very glad to have helped. Best wishes, Liz and Amanda

Rated 5 out of 5 stars

very smooth process

very smooth process getting a valuation for Help to Buy redemption and remortgaging purposes.

June 19, 2025
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Josh, so glad we could help. Many thanks for the kind review. Best wishes, Liz and Amanda

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