HCB Solicitors Reviews 687

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 200 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff's professionalism, compassion, and helpfulness, making complex legal processes feel effortless. The service is frequently described as excellent, with many appreciating the efficiency and clear communication provided throughout their cases. Reviewers are particularly impressed with the quick response times to emails and calls, ensuring they are kept informed at every stage. However, some customers also noted issues with communication, mentioning that important documents sometimes required repeated requests and that clarity regarding decisions was lacking. A few other people also felt that response times could be slow, and in some instances, they experienced a lack of transparency and support. There were also mentions of dissatisfaction with the overall service provided by some staff members.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising their professionalism, expertise, and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the efficiency,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness,... See more

Response time

People report positive experiences with response times, highlighting prompt and efficient communication from... See more

Customer communications

Reviewers mention ambiguous feedback about contact, with some customers reporting poor communication, a lack... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When my father had a stroke, he finally agreed that perhaps, he should have arranged power of attorneys. I contacted HCB, Northampton as they had drawn up his will. They offered to come & see Dad... See more

Rated 5 out of 5 stars

Our Family Executive engaged HCB to deal with our mother’s estate. We all wanted closure in this difficult time. It’s not a quick process to engage anyone. HCB were hired to do a thoroughly... See more

Rated 5 out of 5 stars

We cannot recommend Jill Blacknell and Aneesah Khan highly enough at HCB Leicester. The progression of both our sale and purchase was far from straightforward, but they were equally amazing and made... See more

Rated 5 out of 5 stars

Sherie and Sharon were fantastic at keeping us informed at all time. They responded to emails promptly and phoned at crucial points.It was a tricky process. Although it was a short chain, the person a... See more


Company details

  1. Legal Services

Written by the company

HCB offers personal and commercial legal advice, enabling us to provide a first class service, all under one roof.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

687 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 63% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Robert Slade education law/issues

I instructed Robert Slade to help with my son’s university complaint. He gave us really good, honest advice. He then compiled a complaint which me and my son could never have done. We just don’t have his level of knowledge. Robert made me feel that I wasn’t being an annoying ‘middle class’ helicopter mum, (horrible feeling I might be all 3 lol! What can you do. You do your best for your son/daughter, whatever their age) and he recognised my son’s complaint was grounded in unfair treatment. Robert was authoritative, came across as kind, knowledgeable and I think he really cares about institutions who let young individuals down. I think Robert enjoys his job and that is very important when you are hiring someone for your son or daughter, whatever their age

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Best solicitor I ever dealt with

Amit from HCB Bury is a very talented and skilled individual with a wealth of experience in property conveyancing . She assisted with a sale and purchase of my property. She delivered on her promises, communication was great from the start , gave good advice and was a pleasure to deal with. Thank you Amit
I wouldn’t go anywhere else now and will definitely use her services in the future.

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent all round

Excellent all round. Selling in England and buying in Scotland so very different legal systems but they were not at all phased by the number of solicitors they had to deal with and managed everything very efficiently. Friendly and responsive to queries. No hesitation in recommending.

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend HCB Solihull!

Me and my partner both had a great experience with HCB in Solihull - Katia Lake was our point of contact and was extremely helpful, responded very quickly without any need for chasers, and made everything feel smooth and easy to understand even as first time buyers. Highly recommend HCB and if you are working with Katia you are in great hands!

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

David Smith

David Smith

We had to sell a house for an elderly gentleman who unfortunately had to go into a care home

It’s a pity you can only give 5 stars, I would give Abi at HCB 20.

She was excellent. Really cannot fault her
She always kept us informed at every stage of the process, truly professional and a pleasure to converse with.

I would highly recommend HCB to anyone selling or buying property as the staff are totally dedicated to undertaking the task in a professional and sympathetic manner knowing the difficulties that can arise when selling property

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Taranjeet and the conveyancing team at…

Taranjeet and the conveyancing team at the Solihull office are highly efficient and professional. Always great communication - they kept us fully updated and informed throughout the whole process. They worked hard to get us into our new home before Christmas. Highly recommended.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Shana and Sherrie smoothed out what…

Shana and Sherrie smoothed out what could have been a very bumpy road during my house sale and purchase. Always promptly replying to my many questions. I have no hesitation in recommending HCB, very pleased with their service.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Support for a Compromise Agreement

Excellent advice & support in connection with a Settlement Agreement for a redundancy situation. Supported by Natassia Brown. Professional & friendly to deal with from end to end. I would highly recommend. Many thanks again.
Paul Moore

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

James Harvey is obviously expert in landlord/tenant issues.

James Harvey is obviously expert in current and imminent law governing possession of property from a defaulting tenant.
There were no delays in giving advice, no need to consult a supervisor,
Each stage was conducted effectively and efficiently,
explaining details of new and pre-existing legislation.
Charges were fixed, with no extra fees except the cost of bailiffs who, unfortunately, were required as the tenant did not obey a court order.

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

I used HCB Leigh to purchase my…

I used HCB Leigh to purchase my property. Heather Bailey and Ellie Parr were amazing and kept me updated throughout the transaction. For my first time purchasing a property they made the process very smooth. I would highly recommend.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I recently worked with HCB Solicitors to prepare my will, and the experience was outstanding from start to finish. They were incredibly knowledgeable, patient, and reassuring throughout the entire process. What initially felt like a daunting task quickly became straightforward thanks to their clear explanations and thoughtful guidance.

Peter Wilton took the time to understand my personal circumstances and ensured every detail was handled with care and precision. Their professionalism was matched by genuine compassion, making me feel completely confident that my wishes were accurately reflected and legally sound.

The level of service I received exceeded my expectations, and I’m truly grateful for their expertise. I highly recommend HCB Solicitors to anyone looking for reliable, friendly, and expert support when drafting a will. They turned a complex process into a smooth and stress-free experience.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Support

Liaising with Kate Regan was amazing. She made me feel at ease and supported me through the initial process. I had the opportunity to have L’Wren Tremayne handle my case and i can’t sing her praises enough. Patient, compassionate, communicates very well, and showed empathy throughout. 100% would recommend HCB Solicitors.

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Residential purchase

What can i say! Christine Davies and Louise have both been amazing with the whole process, your timely responses and getting everything over the line.

Lets say, i wont be moving home again haha.

Honestly though i really appreciate your time and efforts along the way and wanted to reach out to say a massive thank you to both of you. The hurdles we jumped over due to issues with lender clearly shows how good you are.

Would 100% reccomend your services!

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly, Efficient and Expert Advice

L’Wren Tremayne supported me by reviewing and adivising on an emyployment agreement. I was very impressed with the service. She was incredibly professional, yet friendly and approachable throughout. Everything was explaned clearly in plain english. I felt completely reassured from start to finsih.
I wouldn't hesitate to recomend HCB, especially L'Wren to anyone needing employment law suport.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Abigail Holding was the lady to helped…

Abigail Holding was the lady to helped me from start to finish and I seriously could not sing her praises high enough!!
I came back to her with stumbling blocks over and over again and literally within a day or even a couple of hours, these were rectified instantly.
If you need a Solicitor to trust, then look no further, nothing was too big of a task for her and she always contacted me if I left a email or a voice message.

Thank you for all your help Abigail! There will be a nice present for you after the everything is completed!!

October 20, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look