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Westside Jewelry co Reviews 88

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TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their perfect fit and stunning appearance. Many people highlight the exceptional customer service, mentioning the staff's helpfulness, clear communication, and ability to make the entire process easy and accommodating, from initial inquiries to final delivery. The overall service is frequently described as professional, efficient, and welcoming, with many consumers expressing their satisfaction and intent to return for future purchases. However, some customers also noted issues with product quality, describing jewels that were barely visible or fangs that were crooked and not mirroring each other. A few other people also felt that the process was unprofessional and frustrating, experiencing significant delays in receiving their product, tracking information, or clear timelines, despite multiple follow-ups. There were also instances where the gold plating on the grillz wore off and tarnished quickly after only a few uses.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Customers consistently praise the high quality,... See more

Quality

People report positive experiences with quality. Many customers praise the amazing and high quality of the... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Service

Consumers generally express satisfaction with the service. Many reviewers highlight the friendly, quick, and... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

Absolutely amazing service, any questions I ever had were answered within minutes. The whole process was super easy and straight forward. My grillz arrived packed so beautifully and are stunning! Su... See more

Rated 5 out of 5 stars

Tyler and the team were super helpful, I had no idea about sizing or designs, but they answered all my questions and made the whole process super easy from start to finish. Communication was quick and... See more

Rated 5 out of 5 stars

SO glad I picked HCGRILLZ. Great communication (especially for when I kept messing up the molds and needed help), amazing quality and super quick turn around time. They're my favourite accessories and... See more

Rated 5 out of 5 stars

Oshane was a super friendly and helpful dude! He explained the process in detail and answered all the questions we had. Would definitely recommend getting your grills done with them.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

88 reviews

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Replied to 80% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

10/10 grillz

Came across hcgrillz on Instagram, decided to have a look as ive always wanted grillz, coincidentally that day they have a sale on so I couldn’t say no after sussing out there website and Insta page, once I ordered them the molds came in 3 days, once I did that I had to send them back n wait only a month to receive my grillz, which came back perfect better than expected and I love how it’s an Australian company

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

My first grills

Oshane broke down the process in a way that was easy for me to understand. It was a truly great customer service experience and very welcoming

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Oshane was a super friendly and helpful dude! He explained the process in detail and answered all the questions we had. Would definitely recommend getting your grills done with them.

April 11, 2026
Unprompted review

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