HDEW Cameras Reviews 

4,488
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 642 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the unbeatable market prices and exceptionally fast, reliable delivery of their favorite camera equipment. Consumers consistently find the online ordering process smooth, straightforward, and backed by genuinely helpful telephone support when needed. Many buyers express complete satisfaction, mentioning that products arrive securely packaged and exactly matching their online descriptions. However, some customers also noted that delivery times could occasionally take a little longer than initially expected. A few reviewers additionally mentioned encountering minor technical issues with specific items like batteries, cards or camera bodies.

What people talk about most

Product

People report high satisfaction with the product range, highlighting fantastic prices, genuine items, and... See more

Price

Clients share positive opinions on price, consistently highlighting that equipment is significantly cheaper... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting swift shipping times,... See more

Service

Customers consistently note positive experiences with service, frequently highlighting fast delivery,... See more

Order

Consumers find order to be positive, highlighting a straightforward and simple purchasing experience with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A great price and delivery time was spot on. This was my first time using HDEW after they were recommended to me by a friend. The website is clear, and they explain clearly how they obtain they are a... See more

Rated 5 out of 5 stars

Fantastic service and price yet again from HDEW. We need an SSD for storing photos whilst on holiday and we found the perfect solution with HDEW. Delivery was by provided by courier who gave a timeslo... See more

Rated 5 out of 5 stars

yet again another superb service and order from this business. i cannot praise this business enough as if its in stock and you order early enough you will get your item in the next day or two. so eas... See more

Rated 5 out of 5 stars

Excellent order process, very helpful and straightforward. Delivery was not so quick; ordered camera at beginning of week and was told it might arrive by Friday. It was delivered on the following Tu... See more


Company details

  1. Photo Shop

Information provided by various external sources

Professional online resellers of DSLR cameras, camcorders, lenses, memory cards and more from a range of brands such as Canon, Nikon, Olympus and Sigma.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(4,488)

602 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very quick delivery and easy to order

I had previously ordered a new camera from Hdew and was impressed with the whole ordering process and delivery time, I ordered 2 new lenses on the afternoon of the afternoon of 27th October and was gob smacked that they were delivered on the morning of the 30th October to a Scottish Highland address, items arrived well protected in the package. Certainly can recommend Hdew as a photographic supplier.

October 30, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely helpful man in customer service

After buying a camera from HDEW I struggled to find a lens that would fit, a lovely man helped me choose by asking me what I was looking for and what my budget was. Having been to a camera shop and been told I needed a very expensive lens to fit my camera I wasn’t convinced the lens would fit, however when it arrived it fit perfectly. Thank you for your help I love my new camera and lens.

October 12, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered an OM Tough TG-7 and…

I ordered an OM Tough TG-7 and accessories and asked for a fast delivery because I was going away. Thank you HDEW - it all arrived safely next day. Great customer service and great products and prices. Thank you. If you’re hesitating buying from this company, then don’t hesitate any longer. It’s all brand new genuine items (I’ve bought a number of OM items) and saved a lot of money compared to OM list prices.

October 1, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional prices and customer-first service

Really exceptional prices, lovely customer-driven experience, easy to use website and bonus deals all the time for extra bits off on top.

Top it off with a 3 year warranty on items, and for an expensive hobby it becomes the only choice of place worth using!

October 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great

I've ordered three times now and on each occasion the items arrived within the 7 day period outlined on site. One within a few days of the order. I was suspicious on my first order but quickly realised these are a legit and trustworthy company. If I was to offer any advise to the company, that would be to show a better status update. Product show as being prepared right up until delivery. For new customers this can be nerve racking. Now I understand that I'm happy with the orders

October 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, before buying my purchase I sent a question (not answered by the FAQ's) and got an answer the next day. The purchase was easy and smooth and I had an email to say the item had been dispatched with a link to the parcel tracking. Package turned up well wrapped. Couldn't ask for anything better.

October 1, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Price of my iPad £100 cheaper than some other suppliers so I was originally sceptical but every part of process and actual product was perfect. 100% would recommend this company.

September 12, 2026
Unprompted review
Rated 5 out of 5 stars

UK based

UK based, great prices, warranties and speedy service! Always my first port of call.

September 18, 2026
Unprompted review
Rated 5 out of 5 stars

I have now purchased 3 items from hdew…

I have now purchased 3 items from hdew 2 were instock received next day and one that was ordered fecived in 4 days, when looking for a product I do my homework and to date hdew have always been best priced, any time i have wanted to query something before purchased i have always been handled professionally, would i recommend easy answer yes

October 22, 2026
Unprompted review
Rated 5 out of 5 stars

Found through a professional…

Found through a professional photographer who told me about HDEW and that he’d received excellent service over many years, and he’d bought a lot of equipment, bodies and lenses. About 7 years ago he had a problem with a lens and HDEW sorted it on the spot. He’ll always buy with HDEW for the prices and the service - he told me they had a reputation to guard so in the unlikely event of a problem - I could be confident HDEW would sort it. 2nd high end lens (Canon L). Delighted.

October 20, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent from start to finish

Very tentatively ordered a Canon R6 mk3 camera & a lens to go with it.
It arrived in perfect order 6 days after ordering - delivered by DPD who gave me a 2 hr window for delivery.
Delighted with the service & can recommend the company

October 20, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service from Hdew camera’s i…

Brilliant service from Hdew camera’s i changed my mind on my original order and this was no issue for harry he was vey happy to help and changed my order to exactly what i need great advise and great service. I made up with my new set up.

Ross

September 18, 2026
Unprompted review

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