HDEW Cameras Reviews 4,170

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 487 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent prices and competitive deals offered on products, making significant purchases more affordable. Many highlight the smooth and efficient service, from quick responses to inquiries to well-packaged and timely deliveries of their orders. While the majority of customers are very satisfied with the delivery service, some have noted occasional delays or issues with specific couriers. A few reviewers also expressed dissatisfaction with the condition of "open box" items, stating they appeared used rather than simply opened.

What people talk about most

Product

Reviewers mention positive feedback about products. Customers consistently praise the quality of items such... See more

Price

Reviewers highlight positive aspects of price, consistently finding them competitive and affordable. Many... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and prompt delivery,... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the excellent and... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My first purchase from HDew Cameras. Straight forward ordering, good prompt responses from Customer service, product arrived in perfect condition. No problems. Would use again, as prices are great co... See more

Rated 5 out of 5 stars

I recently purchased a Canon R6 from HDEW Cameras and had a great experience from start to finish. The customer support was friendly, helpful, and very responsive throughout the process. My camera arr... See more

Rated 5 out of 5 stars

My camera was a significant investment but HDEW gave me the chance to buy a great camera at a very competitive price. I was concerned about the timing of the delivery as we were due to go on holiday... See more

Rated 5 out of 5 stars

I'll be honest, I had some doubts, but the mini iPad I ordered arrived within 5 business days. New, in perfect condition, with charger. Support team responded quickly to my email, literally withi... See more


Company details

  1. Photo Shop

Information provided by various external sources

Professional online resellers of DSLR cameras, camcorders, lenses, memory cards and more from a range of brands such as Canon, Nikon, Olympus and Sigma.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
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1-star

Replied to 80% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

My first purchase from HDew Cameras.

My first purchase from HDew Cameras.
Straight forward ordering, good prompt responses from Customer service, product arrived in perfect condition. No problems. Would use again, as prices are great compared with some other sources, depending on the item I wanted.

March 14, 2026
Unprompted review
Rated 2 out of 5 stars

My idea of an open box is not the same…

My idea of an open box is not the same as HDEW. The camera came with a shutter count of 1322 and the lens was dirty, also no battery. This should have been described as used.

March 26, 2026
Unprompted review
HDEW Cameras logo

Reply from HDEW Cameras

Hi David,

Thank you for your review, and sorry for the disappointment caused here.

Our listing for this camera read:

"1 OPEN BOX UNIT - EXCELLENT CONDITION BUT MISSING BATTERY
ORIGINAL BOX AND ACCESSORIES *MISSING THE BLX-1 BATTERY*
SHUTTER COUNT = 1,231
RETURNED AS LOCKED TO NTSC VIDEO FORMAT AND UNABLE TO RECORD PAL VIDEO"

It was not our intention to mislead, nonetheless - apologies again.

Kind regards,

Harry @ HDEW Cameras

Rated 5 out of 5 stars

Great service.👍

Great service.👍
Quick delivery and, when I realized I had ordered the wrong item, HDEW were quick to accept the return and refund me.
Many thanks and hope to use you again (and get my order right first time!).

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Reliable supplier of new camera gear

This is a great little company that I always return to when buying new camera equipment. Their prices are competitive and the staff are always helpful. My order was sent promptly and was well packed.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

I have bought both cameras and lenses…

I have bought both cameras and lenses from HDEW and the service and turn around has always been excellent. I recommend them to all photographer friends. My most recent purchase was the Canon rf14-35mm lens which is a brilliant bit of kit. Already used it to photograph backstage at a show and also on my second camera for videoing a wide, static shot of the show. Great company, great lens.

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

Great affordable options

I wanted to try out new lighter kit and the OM Systems OM 1 mark II was the best option.
HDEW had the body and a 100 - 400mm lens on special offer which made the option so affordable I had to take the choice.
Purchasing was easy on line and they both arrived in a reasonable time.

March 15, 2026
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
I purchased two Canon R6 II cameras and couldn’t be happier! The price was lower than anywhere else I found, and the delivery was super fast. Excellent service and great value. Highly recommend!

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience at HDEW

I had a fantastic experience at HDEW. The prices are genuinely some of the best I’ve seen, especially considering the quality of the products. The team are clearly passionate about photography and on hand to answer questions. If you’re looking for a trusted company without compromise then this is the place to go! Thank you HDEW, I’ve just bought another lens from you ;)

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, had camera in stock and as I live local I could pick it up from them. Can’t vouch for their warranty but I trust the positive reviews I’ve read on photography forums. Will definitely be using them again.

March 3, 2026
Unprompted review

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