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HDEW Cameras Reviews 4,170

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TrustScore 5 out of 5

4.9

Photo Shop
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Review summary

Created with AI, based on recent reviews

Looking at 477 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing, often finding the best deals compared to other retailers. The service is frequently described as excellent, with many appreciating the prompt and helpful responses from the support team. Reviewers are also very satisfied with the quick delivery and the careful packaging of their orders. However, some people mentioned occasional delays in delivery or issues with courier services. A few other people also felt that the description of 'open box' items did not match their expectation of a new product, citing signs of prior use.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the quality, competitive pricing,... See more

Price

Customers had positive experiences with price, consistently finding them to be excellent and competitive,... See more

Delivery service

People report positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Service

Reviewers mention positive feedback about service, consistently describing it as excellent, brilliant, and... See more

Order

Consumers find the ordering process to be positive, with many reviewers describing it as simple and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought my daughter her first proper camera for her 8th birthday, i had seen it at various large stores but did a little digging and got a really good price with HDEW cameras! Very competitive. Grea... See more

Rated 5 out of 5 stars

My first purchase from HDew Cameras. Straight forward ordering, good prompt responses from Customer service, product arrived in perfect condition. No problems. Would use again, as prices are great co... See more

Rated 5 out of 5 stars

I'll be honest, I had some doubts, but the mini iPad I ordered arrived within 5 business days. New, in perfect condition, with charger. Support team responded quickly to my email, literally withi... See more

Rated 5 out of 5 stars

In the last few months I have bought a Canon Eos R5 Mk 2 camera body from HDEW & a 100 - 500 mm lens to accompany it. As HDEW offer a point for every £1 spent I was able to get money off the l... See more

Company details

  1. Photo Shop

Information provided by various external sources

Professional online resellers of DSLR cameras, camcorders, lenses, memory cards and more from a range of brands such as Canon, Nikon, Olympus and Sigma.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
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1-star

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fantastic on-line shop

Fantastic on-line shop! Prices are so competitive and swift delivery.
Superb telephone customer service and great after-sales support.
Will always recommend and continue shopping from them.

March 15, 2026
Unprompted review
Rated 5 out of 5 stars

Canon R8

I called to find out more information and what cameras were in stock. Customer service was very helpful and delivery was in a few days. Wouldn't hesitate to order from them again.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

100% recommended.

I was wary of using a non-Canon retailer, but after a lot of research I used HDEW cameras. It was a fantastic experience. The items were brand new and genuine. Communication was great throughout and the items arrived within a week. I will use them for ALL my future cameras and lenses.

February 5, 2026
Unprompted review

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