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Rated 5 out of 5 stars

Ordered £1100.00 of photo gear at approx 1000hrs monday am received this morning tuesday 1030hrs. All well packed and presented. Have read all the reviews mainly exellent. Equipment maybe grey... See more

Rated 5 out of 5 stars

I have done about 10 purchases fromHDEW and have found them totally reliable about dates give or take one day once. The cameras (3) were totally as advertised, Canon Lenses the same The only r... See more

Rated 4 out of 5 stars

Having brought cameras and lens from hdew cameras, I was pleased to find they had another site selling various other stuff. Found the Elinchrom photo lights kit I wanted at the lowest price even afte... See more

Rated 5 out of 5 stars

What a 1st class experience, ordering was simple and after a day received a call as the item ordered was unavailable, no fuss from HDEWExtra, they just upgraded the order to the next spec available a... See more

Company details

  1. Business Services

Information provided by various external sources

HDEWextra is an online retailer with a difference, we pride ourselves on impeccable customer service, we keep everything local with a small team who are able to give a personal service rather than adding you to a queue of enquiries. You are likely to deal with just one dedicated sales person throughout your shopping experience making things simpler and more efficient. We like to build a strong foundation of trust with our customers so that they are more likely to come back to us in the future.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

178 reviews

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Rated 5 out of 5 stars

Did I strike lucky when I found this …

Did I strike lucky when I found this Company on the Internet !!
Best Price anywhere on the Internet / Stores !
I dealt with Harry , whom was so professional , could not be more helpful and informative.
Computer Screen arrived exactly on time , great packaging , with my Invoice.
Follow up from Harry to check everything was fine . How many times does this happen ? Not often.
Never go elsewhere in the future.

January 10, 2018
Unprompted review
Rated 4 out of 5 stars

All good

Came across Hdew website by chance and found the item I was looking for considerably cheaper than everyone else and available as alternative sites were sold out.
Arrived well packaged and kept in touch via email as to status of transaction / delivery.
Would have given 5 stars however rang the number on your website with a query and put through to answer machine on two occasions...left a message but nobody got back to me.
Still all good and happy with my purchase.

December 7, 2017
Unprompted review
Rated 4 out of 5 stars

Fast and low cost service, but didn't like the misleading voucher

HDEW Extra provided a fast and low cost service. The piece of kitchen equipment bought was well packed, delivered well within the estimated delivery time and was offered at a cheaper price than competing web-based suppliers.
However, I did not like the misleading voucher for £60 off a case of wine that came with it. The voucher specifically stated that there was no need to join a wine club or pay membership fees, but when I went to the website and chose one of the offerings, I was then told that I was signing up to a scheme that would cost me £20 a month. Very misleading. Of course I aborted the process at that point.

November 8, 2017
Unprompted review
Rated 5 out of 5 stars

Very happy again with HDEW company :-)

From initial contact to picking up my iPad Pro 10.5 was very professional. I've used in the past HDEW for my photo equipment, so now I am happy they've expanded their business to IT as well. Would recommend them definitelly.

November 2, 2017
Unprompted review
Rated 4 out of 5 stars

Almost there.

Emails with Hdewextra were prompt, friendly and very helpful. The price for the product was excellent. The only reason for not giving five stars concerns delivery. Yes the parcel was delivered mid week as stated, but no information about which day or when. Hdewextra state that you have to sign for the item, but in fact it was left with a neighbour. This was fair enough, but
the transparency of delivery charges and delivery details need to be sharpened up to be in line with today's best practice. The item hasn't been opened yet as it is a Christmas present.

November 2, 2017
Unprompted review
Rated 5 out of 5 stars

Great speedy service with excellent price

Great speedy service. Oli was extremely helpful on the phone. I called them on a Wednesday late afternoon and received the Macbook on the Friday- which was around £100 cheaper than the Amazon website. I will definitely use them again. Thank you for making the purchase so easy Oli :)

October 31, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

Fabulous price for a top of the range computer, was delighted when it arrived as billed on the date advised, price made me wonder...😃. Will use this site again.

October 27, 2017
Unprompted review
Rated 4 out of 5 stars

Great delivery

Great delivery, allowed me to change order very easily and delivered what was requested in good time at a good price.

October 13, 2017
Unprompted review
Rated 4 out of 5 stars

Good company will use again

Good company will use again. This is the first time I have ordered and I had all my questions answered via email very promptly. I would have given 5 stars but I thought £10 for delivery was a little high considering it was 7 days (5 working) for delivery.

October 11, 2017
Unprompted review
Rated 4 out of 5 stars

Genuine products at great prices

Cheapest and only UK seller I could find for the specific epilator package I wanted to purchase. Delivery costs a bit expensive - £9.99 and £6.50 costs printed on package, however even with this, still the cheapest option. Would recommend, genuine item received.

October 11, 2017
Unprompted review

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