Healed Reviews 393

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the positive impact of the products on their pets, noting significant improvements in conditions like arthritis and hip dysplasia. Many appreciate the ease of use and maintenance of the products, with the auto-timer feature being a particular convenience. The service is often described as personal and perfect, with many recommending the products for their dogs. However, some customers also noted issues with product quality and sizing. A few reviewers experienced products developing faults or LED lights stopping working after a relatively short period. There were also instances where the sizing charts were confusing, leading to products being too small for their dogs, with some larger breeds finding even the largest sizes inadequate.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. While many reviewers praise the product's... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers praised the products, stating they loved the... See more

Based on these reviews

Rated 5 out of 5 stars

I have been using my light therapy wrap on my 10year old dog who has arthritis in her leg three times a day for the last 2 and a bit weeks. She is on daily painkillers and a monthly injection for her... See more

Rated 5 out of 5 stars

These red light therapy coats have had nothing but a very positive effect on my dog, he has one twenty minute session a day and actually gets excited when he sees me getting it out!! It unfortunately... See more

Rated 5 out of 5 stars

Have been using my healed pets therapy boots for a few years now and they really seem to help my dogs arthritic paws. Sadly my original have suddenly stopped working and as I couldn't find the origin... See more

Rated 5 out of 5 stars

Our dogs love the red light coat and wrap. We certainly see a positive difference with our boy that suffers from elbow dysplasia. If he has a flare up, it really speeds up his recovery rate

Rated 5 out of 5 stars

A very prompt and efficient service. LED jacket is very easy to use and maintain and is making a real difference to my dog. She has physiotherapy for an issue and I am advised that the condition is im... See more

Rated 5 out of 5 stars

It’s a great coat. I brought it in the advice from my dogs physiotherapist after my dog hurt her back. She had regular treatment with it and recovered quickly. I have 4 dogs so the coat gets a lot of... See more

Rated 5 out of 5 stars

It’s a great coat, there was a bit of confusion over the sizes as one chart said to get a small and another page on the site said to get a large. The small was very small (think rabbit sized) but it w... See more

Rated 5 out of 5 stars

Cannot praise this company enough! We ordered the small dog coat and leg strap as our dogs are aging and our oldest tore her cruciate a year ago, they are all sporting dogs and we will do our best to... See more

Rated 5 out of 5 stars

Really pleased we bought this for our dog. She is jack russell sized, bought the small version. She had a broken leg years ago, which was pinned. She's recently been holding her leg up and limping aft... See more

Rated 5 out of 5 stars

Lovely personal service and great quality product, will help my dog enormously

Rated 5 out of 5 stars

Absolutely love the product has really help my 13 year olds torn ligament

Rated 4 out of 5 stars

The coats are great and my dog certainly benefits from it however, the large coat only comes 3/4 of the way down my collies back. This means that to get the coat over his hips and iliopsoas muscles I... See more

Rated 4 out of 5 stars

Bought for my 10 year old cockapoo who has arthritis in her front leg, have only been using for 2weeks but she definitely enjoys having it on and always has a little snooze whilst it’s working.

Rated 4 out of 5 stars

Just ordered a large body coat and leg wraps for my 9yr old GSD who has mild arthritis and hip dysplasia. I’ve seen a mild improvement in a stiff limp he had already. Customer service was fab when I h... See more

Rated 1 out of 5 stars

I bought 2 No. Of the two delivered only one worked, OK, I was refunded, but I bought two for a reason. Unfortunately the dog I bought them for passed away and the one remaining item was stored for a... See more

Company replied

Rated 1 out of 5 stars

Body and leg wrap purchased. First body wrap failed after 6 months and replaced with no problems. The replacement failed after three months and again replaced with no problems. Half the lights stoppe... See more

Rated 3 out of 5 stars

I ordered the m/l one for my dog which was too small and the largest one they had. Bought some straps from Amazon to make do. But if you have anything bigger than a collie I would maybe avoid


Company details

  1. Pet Store
  2. Pet Supply Store

Written by the company

Many of our pets suffer from inflammation causing joint and muscle pain - LED is the solution. This is a revolutionary concept for treating pain and inflammation in animals. The easy to use, portable, LED Wrap offers a non-invasive, drug-free solution for pain relief and tissue repair. It can be easily used at home as a stand-alone therapy, or in conjunction with oral medication, supplements or physiotherapy. Based on the same technology that has brought relief to thousands of human sufferers, the HeaLED Wrap uses clinically proven wavelengths of red and near infra-red light to reduce inflammation and pain, promote tissue repair and increase mobility.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

393 reviews

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Replied to 50% of negative reviews

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Rated 5 out of 5 stars

Our Cocker Spaniel has always been…

Our Cocker Spaniel has always been anxious, especially during fireworks season. We heard red light therapy could help, so we bought the HeaLED light therapy coat. Not only does it calm her during stressful moments, but she also seems more relaxed day-to-day. An absolute game-changer for anxious dogs!

November 17, 2024
Unprompted review
Rated 5 out of 5 stars

HeaLED has been Incredible with how much it’s improved our dogs mobility

After reading reviews, I decided to try the large light therapy wrap and coat bundle for my dog who has arthritis and just had an operation on his leg.

I’m so glad I did! It’s incredible how much it’s improved his mobility and overall mood. He even seems excited when I put the coat on him. Fantastic product and great customer service from HeaLED!

November 15, 2024
Unprompted review
Rated 4 out of 5 stars

Haven’t seen any improvement yet but…

Haven’t seen any improvement yet but it’s early days. My only issue is that the wrap does not stay on the hind leg. Good for front legs but need to rethink the design for the hind leg especially for cruciate injury! Have to hold it in place for the 10mins!

October 22, 2024
Rated 5 out of 5 stars

Great product

The LED coat has had made a significant difference to my 14 1/2 year old Labrador with arthritis. I have used it for 2 weeks 3 times a day and he is now moving more freely and jumping on the sofa once again. Fantastic customer service too, I would highly recommend.

November 8, 2024
Unprompted review
Rated 5 out of 5 stars

A Great Start As It Gives Him Some Relief

It is still early days but our dog appears to be enjoying the effects of his Red Light Jacket. As soon as it comes out he brightens up and once on he lays down and drifts off. We will have to wait and see longer term if there is any actual improvement in his mobility but it is a great start as it obviously gives him some relief.

October 15, 2024
Rated 5 out of 5 stars

An excellent company to deal with

An excellent company to deal with. Very quick responses to my initial queries and very prompt delivery.
Has made a significant difference to our dog, who has very bad arthritis in her front leg as a result of an untreated injury when she was a stray.

September 11, 2024
Rated 5 out of 5 stars

The LED coat is helping with my Cocker…

The LED coat is helping with my Cocker Spaniels arthritis in her back. I use it first thing in a morning to warm all her muscles up prior to a walk. I have also used it to warm her and my other Cocker up prior to competing in hoopers then put it on my older one again after her run to make sure she is ok.

August 27, 2024
Rated 5 out of 5 stars

Fantastic Product and Amazing customer service

Firstly I'd like to say that the jacket has helped so much with my dog who suffered a ivdd last year and was paralysed due to compression on his spinal cord.
Before I bought the jacket I contacted Healed by email to ask some questions and look for some more advice before investing. The customer service responded quickly and were very helpful answering all my questions and concerns. The jacket itself arrived in a few days and I can honestly say I've used it on my dog every day since. Along with his medication and lots of care he's so much better (hes back on his feet and moving and almost himself again ) and I know the jacket has helped tremendously.
He loves his 10min session with the jacket on in the morning. Just last week the jacket stopped lighting up so I contacted Healed to report the fault and once again I was met with fabulous customer service. Just a quick returns form to fill in and some lovely reassuring emails from Anna at Healed and a new jacket arrived in the post within days.
I can honestly say this has been the best purchase I've ever made for my much loved dog.
Thank you very much Healed

September 10, 2024
Unprompted review
Rated 5 out of 5 stars

Difference Maker

The vest has literally been the difference maker in our dog’s recovery. We crate rested and medicated for some time with no change in his frail and pained body, but after two days of heaLED, we saw instant improvement by leaps and bounds. I would absolutely recommend this product to anyone dealing with IVDD with their pets.

August 18, 2024
Unprompted review

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