Healed Reviews 393

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the positive impact of the products on their pets, noting significant improvements in conditions like arthritis and hip dysplasia. Many appreciate the ease of use and maintenance of the products, with the auto-timer feature being a particular convenience. The service is often described as personal and perfect, with many recommending the products for their dogs. However, some customers also noted issues with product quality and sizing. A few reviewers experienced products developing faults or LED lights stopping working after a relatively short period. There were also instances where the sizing charts were confusing, leading to products being too small for their dogs, with some larger breeds finding even the largest sizes inadequate.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. While many reviewers praise the product's... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers praised the products, stating they loved the... See more

Based on these reviews

Rated 5 out of 5 stars

I have been using my light therapy wrap on my 10year old dog who has arthritis in her leg three times a day for the last 2 and a bit weeks. She is on daily painkillers and a monthly injection for her... See more

Rated 5 out of 5 stars

These red light therapy coats have had nothing but a very positive effect on my dog, he has one twenty minute session a day and actually gets excited when he sees me getting it out!! It unfortunately... See more

Rated 5 out of 5 stars

Have been using my healed pets therapy boots for a few years now and they really seem to help my dogs arthritic paws. Sadly my original have suddenly stopped working and as I couldn't find the origin... See more

Rated 5 out of 5 stars

Our dogs love the red light coat and wrap. We certainly see a positive difference with our boy that suffers from elbow dysplasia. If he has a flare up, it really speeds up his recovery rate

Rated 5 out of 5 stars

A very prompt and efficient service. LED jacket is very easy to use and maintain and is making a real difference to my dog. She has physiotherapy for an issue and I am advised that the condition is im... See more

Rated 5 out of 5 stars

It’s a great coat. I brought it in the advice from my dogs physiotherapist after my dog hurt her back. She had regular treatment with it and recovered quickly. I have 4 dogs so the coat gets a lot of... See more

Rated 5 out of 5 stars

It’s a great coat, there was a bit of confusion over the sizes as one chart said to get a small and another page on the site said to get a large. The small was very small (think rabbit sized) but it w... See more

Rated 5 out of 5 stars

Cannot praise this company enough! We ordered the small dog coat and leg strap as our dogs are aging and our oldest tore her cruciate a year ago, they are all sporting dogs and we will do our best to... See more

Rated 5 out of 5 stars

Really pleased we bought this for our dog. She is jack russell sized, bought the small version. She had a broken leg years ago, which was pinned. She's recently been holding her leg up and limping aft... See more

Rated 5 out of 5 stars

Lovely personal service and great quality product, will help my dog enormously

Rated 5 out of 5 stars

Absolutely love the product has really help my 13 year olds torn ligament

Rated 4 out of 5 stars

The coats are great and my dog certainly benefits from it however, the large coat only comes 3/4 of the way down my collies back. This means that to get the coat over his hips and iliopsoas muscles I... See more

Rated 4 out of 5 stars

Bought for my 10 year old cockapoo who has arthritis in her front leg, have only been using for 2weeks but she definitely enjoys having it on and always has a little snooze whilst it’s working.

Rated 4 out of 5 stars

Just ordered a large body coat and leg wraps for my 9yr old GSD who has mild arthritis and hip dysplasia. I’ve seen a mild improvement in a stiff limp he had already. Customer service was fab when I h... See more

Rated 1 out of 5 stars

I bought 2 No. Of the two delivered only one worked, OK, I was refunded, but I bought two for a reason. Unfortunately the dog I bought them for passed away and the one remaining item was stored for a... See more

Company replied

Rated 1 out of 5 stars

Body and leg wrap purchased. First body wrap failed after 6 months and replaced with no problems. The replacement failed after three months and again replaced with no problems. Half the lights stoppe... See more

Rated 3 out of 5 stars

I ordered the m/l one for my dog which was too small and the largest one they had. Bought some straps from Amazon to make do. But if you have anything bigger than a collie I would maybe avoid


Company details

  1. Pet Store
  2. Pet Supply Store

Written by the company

Many of our pets suffer from inflammation causing joint and muscle pain - LED is the solution. This is a revolutionary concept for treating pain and inflammation in animals. The easy to use, portable, LED Wrap offers a non-invasive, drug-free solution for pain relief and tissue repair. It can be easily used at home as a stand-alone therapy, or in conjunction with oral medication, supplements or physiotherapy. Based on the same technology that has brought relief to thousands of human sufferers, the HeaLED Wrap uses clinically proven wavelengths of red and near infra-red light to reduce inflammation and pain, promote tissue repair and increase mobility.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

393 reviews

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Replied to 50% of negative reviews

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Rated 5 out of 5 stars

The Healed Large LED Jacket has helped…

The Healed Large LED Jacket has helped my arthritic elderly dog enormously with his mobility. Unfortunately after a year the jacket developed a fault but after contacting Healed a new jacket was sent out to me within 3 days. Customer Services were brilliant. I would recommend their products to anyone.

January 12, 2025
Unprompted review
Rated 5 out of 5 stars

Bailey my German sheaperd

Bailey my German sheaperd suffers from hip dysplasia and the red light really is making a difference. The only problem I have brought the large jacket but it does not fit him , I got over this problem by just laying it over his hips when he is lying down

December 23, 2024
Rated 5 out of 5 stars

It really does work!

My Miniature Schnauzer is approaching 11 years old and has been limping on walks and not playing with my other dogs as much. He has been taking joint supplements for years and anti inflammatory tablets from the vets but he still suffered from spasms in his back leg which was obviously distressing for him.
We have been using the dog coat once a day for a month now and he hasn't had a single spasm, not one! It's amazing. He also seems more at ease and is running around the garden with the other dogs with more enthusiasm than he's had for years.
Thank you so much for this brilliant product, it really does work.

December 13, 2024
Rated 5 out of 5 stars

Massively helped my pugs in pain

I'm always sceptical about things where I don't have a personal recommendation however, this product is exceptional. It's really helped Thelma pug with her arthritis and Curly pug with the pain of her luxating patella. Both are better able to walk more comfortably now.
Customer service was also very efficient when I needed it.

December 25, 2024
Unprompted review
Rated 3 out of 5 stars

Difficult to say if it is helping.

The service was prompt but as yet I've not communicated further with the company. The jacket is smallish for my big border collie although I do realise that I can use it to target certain areas. The velcro on the belly band is very strong and quite difficult to rip apart and it's hard not to catch his hair when doing this. He obviously doesn't like this. Is it helping him? It's difficult to say as he had serious spinal injury 3 years ago and he also has arthritis. I wasn't looking for miracles, just hopeful of making him more comfortable.

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

Healed is a fantastic company to deal…

Healed is a fantastic company to deal with.
Very compassionate and helpful.
The coats I’ve bought have changed my golden retrievers life so much, we are enjoying longer walks together and she’s much more motivated to be getting up and doing as opposed to laying around getting stiff.
Game changer for our family.
Thank you so much.

December 3, 2024
Rated 5 out of 5 stars

I was extremely happy to find the red…

I was extremely happy to find the red light therapy vest for my dachshunds. I have one that was diagnosed with IVDD two years ago and we chose the holistic solution for him. This is great for in between his acupuncture appointments. I have another dachshund that is showing some muscle tension. She has bad anxiety and seizures. This vest has helped both of my babies immensely! Very thankful for this company and the difference they are making for many dogs and the owners.

November 11, 2024
Rated 4 out of 5 stars

Good product: works well, needs longer straps.

We were recommended this by our vet physiotherapist to help ease our dog’s arthritis. It works really well and he’s always very relaxed when he’s had it on. Very easy to charge. Only reason for not giving 5 stars is that the straps are not really long enough for a Golden Retriever.

October 7, 2024
Rated 5 out of 5 stars

German Shepherd Healing

I got a large wrap for my German Shepherd who was undergoing so much surgery under his tail and used it as a bed for him to lie on mainly to try and get the treatment benefits. Being a shepherd, he was very skeptical at first, but he covered the LEDs so no brightness was visible once lying on it. I also use it on his bed when he is stiff from his walks, as he is getting older and he is slower, and it seems to be really helpful on his stiff hips. I am going to try him with it for the next fireworks night now after reading a further review too!

November 10, 2024
Unprompted review
Rated 5 out of 5 stars

helping with old joints

We have been using 2 of the LED patches on my retriever's old joints. He's 11 now and I feel like they have helped him, especially in the mornings when he wakes up.

November 2, 2024
Unprompted review

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