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Rated 1 out of 5 stars

First time using the service, was given one cost of £18.50 and then £90- then the website would not give me any delivery slots! Said none were available. Had to book an emergency appointment via by... See more

Company replied

Rated 5 out of 5 stars

As a student living in London, getting sick while away from home is the worst. I tried Healistic recently and it was a game-changer. The app is incredibly smart and easy to navigate. Having my medicat... See more

Rated 5 out of 5 stars

I had missed the scheduled delivery of my medication on Saturday and DPD sent it back to healistic (which took 2 days). However, when I contacted customer service on the Tuesday, they were able to sen... See more

Rated 5 out of 5 stars

Extremely helpful customer service! DPD went to the wrong address with some medication I needed quite urgently. I phone Healistic, got through immediately, and was helped by Sabiha who arranged for DP... See more

Company details

  1. Courier and Delivery Service
  2. Software Company

Written by the company

Digitising Prescriptions. Delivering Health. Healistic is redefining the future of private healthcare with an easy-to-use, digital prescription platform built for speed, security and efficiency. Designed to empower doctors and improve the patient journey, our platform allows clinics to issue private e-prescriptions in just seconds - while patients receive their medication straight to their door, within hours. From prescribing to delivery, Healistic allows private doctors to provide more secure and streamlined healthcare for their patients.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

42 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I was so desperate for the oral spray

I was so desperate for the oral spray, which i could not find nowhere in any pharmacy, i tried to give a go to Healistic, i downloaded the app in the morning and ordered as soon as the pharmacy opened, and got my products in less than 30-35 mins, they have contact details and everything just in case if you want to ask them any questions, they are very responsive, the app itself is super straightforward and they have very big varity of products, thank you for the good work! Keep doing that!

P.S what pharmacy does not have oral spray? What century is it? Pathetic!

June 1, 2023
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