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Health Coach Institute Reviews 

1,117
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 69 reviews, reviewers had a great experience with this company. Customers frequently praise the professional staff, noting that instructors are extremely knowledgeable, supportive, and deeply dedicated to fostering student success. Participants absolutely love the well-structured curriculum, describing the lessons as highly engaging, wonderfully easy to follow, and extremely practical for real-life application. However, some people mentioned frustrating difficulties regarding customer support response times and getting timely assistance with opening coursework assignments. A few consumers also felt that certain program parts were somewhat outdated, while others noted a disappointing mismatch between expectations set during initial sales calls and the actual experience.

What people talk about most

User experience

Customers had positive experiences with user_experience, highlighting that the program is well structured and... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, knowledge, and... See more

Product

Customers consistently note ambiguous experiences with product, reflecting a split opinion. Some consumers... See more

Service

Reviewers highlight negative aspects of service, expressing deep frustration over financial loss, unfulfilled... See more

Value for money

Users describe mixed feelings regarding value for money, with many consumers expressing regret and calling... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The person I spoke to regarding the program was excellent -- very knowledgeable, easy to contact, and quite patient with all my questions. My program doesn't start until mid-May. It has made it ve... See more

Company replied

Rated 3 out of 5 stars

For me personally the format and the manner the material is presented is very well done. I am not good at all with working on the computer and still haven't tackled the video chat yet. I am doing my... See more

Company replied

Rated 3 out of 5 stars

The course is very heavily geared specifically toward the health (food, diet, etc) coaching, with very little time dedicated to life coaching, which was not made clear during intake questions and answ... See more

Company replied

Rated 3 out of 5 stars

I think the program has great content but the delivery is a bit hard to take notes and determine what will be asked on a test. I wish we had more content to refer back to rather than trying to find i... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Life Coach
  3. Nutritionist

Written by the company

Health Coach Institute is a global leader in human-centered coach education. For over a decade, we’ve empowered more than 42,000 purpose-driven students to build confidence, master real-world coaching skills, and create meaningful careers doing what they love.


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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No recent history of asking for reviews

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3.9

All reviews

(1,117)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Good overall program.

I think the program has great content but the delivery is a bit hard to take notes and determine what will be asked on a test. I wish we had more content to refer back to rather than trying to find it in a transcript.

July 28, 2025
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Reply from Health Coach Institute

We appreciate you taking the time to share, Shiree! We’re always looking for ways to improve the learning experience, and your suggestion about having more accessible content to reference for quizzes is very helpful. We will be sure to document your feedback for future enhancements!

Rated 3 out of 5 stars

Great layout needs more real person contact

For me personally the format and the manner the material is presented is very well done. I am not good at all with working on the computer and still haven't tackled the video chat yet. I am doing my best to work past this personal limitation.

July 21, 2025
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Reply from Health Coach Institute

Thank you for the positive feedback, Connie! If you need additional assistance with navigation, please be sure to reach out to support@healthcoachinstitute.com for help. We're here for you!

Rated 5 out of 5 stars

Health Coach Institute experience

My enrollment experience was exceptionally smooth. The representative I worked with provided clear, thorough guidance throughout the entire process, making it easy to understand the structure and expectations of the program. Now that I’ve begun my courses, I find the content well-organized and easy to follow. Connecting with fellow participants who are on this journey with me has added a meaningful and enjoyable dimension to the experience. Overall, I’m very satisfied with the program and feel confident in the path I’ve chosen.

July 26, 2025
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Reply from Health Coach Institute

Welcome to HCI, Ruth! Thank you for taking the time to share the positive enrollment experience that you had. We are excited to see all that you accomplish!

Rated 5 out of 5 stars

I love the simplicity of it all being…

I love the simplicity of it all being laid out and the upbeat, encouraging platform it always brings. I 100% am so thankful and blessed by the choice I made.

June 26, 2025
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Reply from Health Coach Institute

What a wonderful review! Thank you, Kara. We are thankful and blessed that you chose HCI!

Rated 5 out of 5 stars

Love it and still excited

I really enjoy the easy to understand teachings and the curriculum.

July 9, 2025
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Reply from Health Coach Institute

Thanks for the kind words, Ivory! Glad you're enjoying both the teaching style and the curriculum.

Rated 5 out of 5 stars

I am glad I chose HCI!

Amazing experience- I am learning so much and excited about my new coaching journey!!

June 10, 2025
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Reply from Health Coach Institute

Thanks so much for sharing your excitement—it really comes through! It’s great to hear that the experience is not only informative but energizing as you step into coaching. Wishing you continued growth and momentum!

Rated 5 out of 5 stars

The training has been so valuable because I have learned more than I imagined and can see a path to enhance my own life as well as my future clients.

The training has been so valuable. As an educator, I am always on the lookout for well executed presentations of information. Specifically, are the concepts clear? Are there activities that back up concepts ensuring the concepts stick? Are concepts relatable and relevant? Are there plenty of resources? Are there varieties of actions to break from technology? This learning hits every mark of high engagement and learning.

June 30, 2025
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Reply from Health Coach Institute

We really appreciate your thoughtful feedback, Valynne! It’s clear you bring a discerning eye to professional development, so hearing that this training met your standards means a great deal. Your feedback reinforces that the details matter, and we appreciate you taking the time to highlight them.

Rated 5 out of 5 stars

I’ve found the flow and pace of the…

I’ve found the flow and pace of the program to be ideal while balancing full-time motherhood, work, and other commitments. The course material is digestible, eye-opening, and practical—easy to apply both in daily life and in future coaching. So far, it’s been a great experience, and connecting with some amazing people along the way has been an added bonus.

June 28, 2025
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Reply from Health Coach Institute

Thank you so much for sharing your experience with us! We’re thrilled to hear that the program’s flow and pace have supported you while balancing so many important commitments. We’re excited to keep supporting you on this journey and can’t wait to see all the ways you continue to grow and thrive!

Rated 3 out of 5 stars

A bit disappointing

The course is very heavily geared specifically toward the health (food, diet, etc) coaching, with very little time dedicated to life coaching, which was not made clear during intake questions and answers. A bit disappointing.

May 29, 2025
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Reply from Health Coach Institute

Thank you for taking the time to share your feedback and we are so sorry to hear about your disappointment. While Pillar 1 is centered on nutrition, Pillar 2 will focus on coaching methodologies, and Pillar 3 will dive into life coaching in depth. We hope you enjoy the journey as you progress through the course! If you need any additional support along the way, our team is always here at support@healthcoachinstitute.com.

Rated 5 out of 5 stars

I joined HCI in June 2025

I joined HCI in June 2025, it has overall been a positive and enriching experience. The lessons are well organized and the most I enjoy are the skill labs. Initially it was tricky to find a lab partner but as I acclimatized to the system it has been smooth.

May 24, 2025
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Reply from Health Coach Institute

This is great feedback, Munira! Getting to put the coaching techniques into practice with your peers makes all the difference. Keep up the awesome work!

Rated 4 out of 5 stars

The curriculum vibes with my authentic…

The curriculum vibes with my authentic self which in turn will benefit my practice. The platform was a bit confusing at first.

June 20, 2025
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Reply from Health Coach Institute

Thank you for your feedback, Jennifer! We're glad that you're enjoying the curriculum. If you need any assistance with navigating the Learning Hub, please don't hesitate to reach out to our Support Team: support@healthcoachinstitute.com.

Rated 5 out of 5 stars

Personal growth

I wait for the lesson every week. I learned so much, and it's helping me in my everyday life!!

June 16, 2025
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Reply from Health Coach Institute

We love that you're excited for each lesson release, Layla! Keep up the excellent work!

Rated 5 out of 5 stars

Impressed With the Course

As a current healthcare provider, I am very impressed with the level of information I have received thus far in the 5 weeks I've been taking this course. It provides generalist information for laypeople that is easy to understand and relay to my clients.

June 13, 2025
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Reply from Health Coach Institute

Thank you for the wonderful compliment! The BHLC program aims to provide information that coaches can use within their scope of practice. We're glad that the content has met your expectations!

Rated 5 out of 5 stars

The content is amazing

The content is amazing, I love that I can listen to the video, read the transcript and download the slides, this really helps me learn having so many options.

I’ve really enjoyed all the Live Skills labs and being able to practice what I learbed

May 16, 2025
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Reply from Health Coach Institute

Thank you, Taryne, for your wonderful review! We are so glad that you're enjoying the content and putting what you've learned into practice with your peers!

Rated 5 out of 5 stars

Continue doing what you're doing on…

Continue doing what you're doing on helping others heal, spreading kindness and love toward each other.

This is my mission as well. Spreading kindness and love and making the world a better place.
Thank you again
Stay safe
God Bless you all

June 2, 2025
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Reply from Health Coach Institute

Thank you so much for your kind words, Melody! HCI's mission is to make the world a better place by empowering coaches like you. We're so glad you're enjoying the BHLC program and hope it continues to inspire you!

Rated 5 out of 5 stars

The video lessons are engaging and I…

The video lessons are engaging and I really like the evidence based approach to healthy eating!

May 27, 2025
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Reply from Health Coach Institute

What a compliment, Laura! We're so glad that you are enjoying your learning journey with HCI.

Rated 1 out of 5 stars

The quality of knowledge that is…

The quality of knowledge that is provided is not suitable or in depth to my liking or needs. Another person I met for a skills lab feels the same. There is no depth and no gain. I request a withdrawal but they seem to keep students hostage and keep mentioning a students ability to make payments. They reject my request to withdraw. But I’m making arrangements to do so regardless they accept my desire to stay. They’re “policy” is students have to make full payment student has to and they will charge your bank or card regardless students permission. That ain’t happening yo me. Scam site in my opinion. Not for me

July 20, 2025
Unprompted review
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Reply from Health Coach Institute

Thank you for sharing your experience. We’re sorry to hear the program didn’t meet your expectations. We always strive to be transparent about our course structure and policies from the start, including how the withdrawal and payment terms work.

We understand that everyone has different learning goals and preferences, which is why we offer a 30-day window to explore the material and decide if it’s right for you. After that period, we do have to stick to the terms agreed to at enrollment, but it’s never our intention to make anyone feel stuck or unheard.

We really appreciate your feedback and will pass it along to our team as we keep working to improve the student experience.

Rated 5 out of 5 stars

Building Confidence as a Coach

The videos really help you prepare for the skill labs. I am growing in confidence after after each mock session as a coach. I have also been able to self reflect and work on my own short comings.

May 14, 2025
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Reply from Health Coach Institute

Wow, Michelle! That's a huge feat—you should be very proud of yourself. Keep up the great work and thank you for sharing your experience!

Rated 5 out of 5 stars

Great program - enjoying the experience

Great program! It is very well put together and I like the pacing of having lessons released each week. I am enjoying each new learning/exercise. There was some confusion about how the Paying Client Course merges with the standard course and which coaching sessions were applicable. However, I was able to get feedback in one of the coaching sessions. I like the self-paced format with ample in-person support options. I just need to be sure that I am not missing anything in particular available in the program for support.

May 14, 2025
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Reply from Health Coach Institute

Thank you for the wonderful review, Debbie! We are so glad you chose HCI to pursue your dreams. If you still need further support in regards to the Paying Client Course or any additional questions you may have, please be sure to reach out to our Support Team at: support@healthcoachinstitute.com. We appreciate you!

Rated 5 out of 5 stars

Great program!!

Great program!!! Don’t think about it just do it…

May 9, 2025
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Reply from Health Coach Institute

Wonderful feedback, Fatima! We appreciate you!

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