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Health Coach Institute Reviews 

1,117
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 69 reviews, reviewers had a great experience with this company. Customers frequently praise the professional staff, noting that instructors are extremely knowledgeable, supportive, and deeply dedicated to fostering student success. Participants absolutely love the well-structured curriculum, describing the lessons as highly engaging, wonderfully easy to follow, and extremely practical for real-life application. However, some people mentioned frustrating difficulties regarding customer support response times and getting timely assistance with opening coursework assignments. A few consumers also felt that certain program parts were somewhat outdated, while others noted a disappointing mismatch between expectations set during initial sales calls and the actual experience.

What people talk about most

User experience

Customers had positive experiences with user_experience, highlighting that the program is well structured and... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, knowledge, and... See more

Product

Customers consistently note ambiguous experiences with product, reflecting a split opinion. Some consumers... See more

Service

Reviewers highlight negative aspects of service, expressing deep frustration over financial loss, unfulfilled... See more

Value for money

Users describe mixed feelings regarding value for money, with many consumers expressing regret and calling... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The person I spoke to regarding the program was excellent -- very knowledgeable, easy to contact, and quite patient with all my questions. My program doesn't start until mid-May. It has made it ve... See more

Company replied

Rated 3 out of 5 stars

For me personally the format and the manner the material is presented is very well done. I am not good at all with working on the computer and still haven't tackled the video chat yet. I am doing my... See more

Company replied

Rated 3 out of 5 stars

The course is very heavily geared specifically toward the health (food, diet, etc) coaching, with very little time dedicated to life coaching, which was not made clear during intake questions and answ... See more

Company replied

Rated 3 out of 5 stars

I think the program has great content but the delivery is a bit hard to take notes and determine what will be asked on a test. I wish we had more content to refer back to rather than trying to find i... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Life Coach
  3. Nutritionist

Written by the company

Health Coach Institute is a global leader in human-centered coach education. For over a decade, we’ve empowered more than 42,000 purpose-driven students to build confidence, master real-world coaching skills, and create meaningful careers doing what they love.


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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No recent history of asking for reviews

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3.9

All reviews

(1,117)

67 reviews in the last 12 months

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Rated 5 out of 5 stars

This course literally changed my life…

This course literally changed my life in so many ways. Not just with information, but with the opportunity to gain structure, to identify the root cause of the challenges and create a toolbox of techniques I now feel equipped with to help my clients enrich their experience like I did.

December 16, 2024
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Reply from Health Coach Institute

Wow, Anca! That is amazing. We are so happy to hear that the course has had such a positive impact on your life!

Rated 5 out of 5 stars

Inevitable Success

Inevitable Success!
HCI’s program helps an aspiring health and/or life coach to navigate the education with easy-to-use class sessions, materials and skills labs. When looking for a coaching school, I wasn’t positive what exactly I needed. When I saw HCI’s program - it had it all!
I’m partway through P2 right now. I’ve learned SO much already and I’m excited to see what there is to learn each time I sign on!

January 12, 2025
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Reply from Health Coach Institute

Wow, Jennifer! This is great feedback. It's wonderful to know that you've found the classes, materials, and skills labs easy to use and beneficial to your learning journey. Thank you for choosing HCI!

Rated 5 out of 5 stars

A beautiful experience

This was a fantastic experience and provided all the tools necessary to launch a successful coaching business!!!

October 26, 2024
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Reply from Health Coach Institute

We're thrilled to hear you had a fantastic experience and found the tools necessary to launch a successful coaching business! Thank you again for your kind words.

Rated 5 out of 5 stars

Overall, Great Experience so far

There are lots of responses to my questions and concerns. I enjoy the set up of the program and the skills labs are great- as well as the challenge for us to use practice clients.

January 10, 2025
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Reply from Health Coach Institute

We're so glad you received the support you deserve, Mariah. Thank you for taking the time to leave such a positive review!

Rated 4 out of 5 stars

the content is very useful

the content is very useful. I truly enjoy the life coaching

January 9, 2025
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Reply from Health Coach Institute

This is excellent, Teresa. We want you to love what you do! So glad you are finding the content useful as you embark on your coaching journey!

Rated 5 out of 5 stars

Grateful

I am learning so many new things, data and techniques.

January 9, 2025
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Reply from Health Coach Institute

We are delighted you are enjoying the course and wish you continued success in your learning journey!

Rated 5 out of 5 stars

I felt and was very supported in this…

I felt and was very supported in this program. If I had a question, I posted in in the Facebook group and it was answered. I think this is simply the BEST curriculum because of the content, the pace and the done for you "lesson plans." The availability of the live meeting was also very helpful.

December 7, 2024
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Reply from Health Coach Institute

This is wonderful feedback, Amy! Knowing that you were able to get the support and connection you needed is music to our ears. We're so glad you found the program beneficial and that it met your expectations!

Rated 5 out of 5 stars

New life, new beginning

Thank you for changing my way of thinking. Here a list of what it did to me / a lot of positive :)

Building self confidence
Clarity on my goals in life
As an introvert I feel I can express myself better with your tools.
I feel much relax about life :)

January 4, 2025
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Reply from Health Coach Institute

Melissa, it's incredible that you've been able to accomplish so much while going through the program! Building confidence, gaining clarity, expressing yourself, and being able to relax are major wins. Thank you for your lovely review!

Rated 1 out of 5 stars

Appears not to really care about their students

I have been experiencing life changing events, death of one Sister, COVID 19, investigation by the IRS. I have fallen behind on my course work and asked for your guidance, help and understanding. I never heard back from you. Nothing!

October 1, 2024
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Reply from Health Coach Institute

Hi Rebecca,

We are so sorry for your loss and what you're going through. After investigating, it appears you reached out to us on December 13 and we responded to you the same day. Please be sure to check your inbox for the subject line, "Back on track". Our Support Team will follow up with you today to further assist.

Please know we are here to support you!

Rated 4 out of 5 stars

Thorough!! with accountability!

This is a comprehensive course! Good accountability and support systems. If I had to make a criticism or recommendation, the accountability system website can be a bit glitchy, but every email sent to support was immediately responded to and rectified!

December 7, 2024
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Reply from Health Coach Institute

Thank you for your wonderful review, Gloria! We are so glad you received the support you needed. We understand that you ran into some issues on the website. We're always working to improve the user experience, and your comments will help us in those efforts!

Rated 5 out of 5 stars

Glowing. + Room for improvement

Overall, it was a great program. Keep skills labs. Keep the messaging portion on the HCI website. Keep the Facebook group. Both the messaging option and the FB page were great ways to find skills lab partners / network with fellow classmates. Keep the weekly zoom calls. That was a great way to feel connected to love humans (since all the weekly material is pre-recorded).

I think your handouts are lazy. I understand that you’d want them to have a common theme/color. But I think there’s room for growth on variety and use of infographics to spice them up, and enhance learning.

Bring back in-person meetups.

Personally, I found it difficult to do all the health coach stuff before jumping into the life coach stuff. If at all possible, I think teaching the individual sessions of the 90 day program (both health and life) at the same time would have been helpful. Maybe this is unique to me, but I was mostly interested in the life coaching and by the time we got to that section I was burnt out/overwhelmed/ having a hard time organizing the parallels and differences with health coaching.

Printed materials…if u offered a printed booklet (even for an extra cost), I would’ve paid for it. Organizing the notes and handouts into a binder turned into a project of its own. And once u introduced the money/that which is greater/ relationships lessons, I was at a loss of how to incorporate those all in my binder.

The lesson about nutrition /laws/big companies that own the food industry feels dated (Pillar 1, week 4). There’s an anecdote about companies who took positive action 2015 through 2017. Are there not more recent examples? I remember hearing about companies who started doing good things…is there not an update 5 years later on whether they followed through? I found the lesson informative…just offering food for thought…pun intended.

Recommend being a clearer / laying out the students timeline for those of us who want to finish in 6 months. Specifically, the timing for the OTRs and 90-day programs. I was initially planning to be complete in 6 months. But by the time the OTRs were explained and we jumped into lessons on the 90-day, I already felt behind.

Keep recorded coaching sessions! Those were amazing!! Every time I listen to them I hear something new. The first 1-2 times I listen, I’m hearing the clients answers. It wasn’t until I heard it the 3rd time that I could focus on the coaches questions. Plz keep! I got so much value from them. I think it was Joe’s client who mentioned Rumi’s “The Guest House.” And what a golden nugget that was! It so resonated with me.

Thanks for all the encouragement and positivity! I Look forward to being part of this community for a long time. ❤️

-Ashleigh Peck

December 7, 2024
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Reply from Health Coach Institute

Thank you so much, Ashleigh, for such a thoughtful and thorough review. We appreciate your feedback and are thrilled you found the program valuable overall. Your insights regarding the handouts, the integration of health and life coaching, and the organization of materials are incredibly helpful. We're glad you found the recorded coaching sessions and the community aspects beneficial. We'll certainly consider your suggestions for future enhancements. Thank you again for your thoughts!

Rated 5 out of 5 stars

Highly recommended for this health and…

Highly recommended for this health and life coach course with many practical tips and interactive practices with classmates.

December 7, 2024
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Reply from Health Coach Institute

We're so happy to hear the BHLC course met your expectations and that you found the tips and skills labs beneficial! Thank you again for sharing your positive experience.

Rated 5 out of 5 stars

An invaluable and mind blowing experience from Day 1!

Although I am only half way through my journey, HCI has already proven to be an incredibly rewarding and intense dive into life and health coaching. I have been impressed each week with the consistently valuable new videos, relevant and useful information and support of the HCI staff and community. The founders have created a magical experience of learning, growing, stretching me and opening my mind to areas that I never imagined. I will be forever grateful to have stepped into such a powerful journey. I hope to grow in my coaching skills and style over the next several years as I continue to use the brilliant teachings of the HCI founders.

December 11, 2024
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Reply from Health Coach Institute

We are so happy to hear about your overwhelmingly positive experience so far! It's wonderful to know the program's content, support, and community have resonated with you so deeply. Thank you for sharing your inspiring feedback!

Rated 4 out of 5 stars

Satisfied Student

Great program. Worth the investment.

December 7, 2024
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Reply from Health Coach Institute

So glad it was worth it, Christine! We appreciate you!

Rated 5 out of 5 stars

Easy and convenient

They make it easy to learn and provide so many printer friendly handouts! I love the videos, transcripts, and live skills labs. It makes me feel connected even though it’s self paced.

December 7, 2024
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Reply from Health Coach Institute

This is music to our ears, Renee! Being able to balance the course with a busy schedule, yet creating genuine connection with others is what the program is here for. Thank you!

Rated 5 out of 5 stars

The entire process

The entire process, program, material, website navigation, tech support, classmate connections, all enjoyable and seem less. Thank you very much, for money well spent, and growth in knowledge and confidence in being a health and life coach.

December 7, 2024
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Reply from Health Coach Institute

No, thank you, Linda! Your kind feedback means more than you know!

Rated 4 out of 5 stars

I enjoyed the format and pacing of the…

I enjoyed the format and pacing of the instructions as well as the enthusiasm and knowledge of the coaches.

December 7, 2024
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Reply from Health Coach Institute

Thank you for sharing your appreciation for the HCI coaches, Joseph! We're excited to hear that you enjoyed the program.

Rated 5 out of 5 stars

I like how the material is arranged

I like how the material is arranged, and the information that prepared us to get ready for the clients.

November 6, 2024
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Reply from Health Coach Institute

We appreciate your kind words and are glad you found the material helpful in preparing for your clients! Thank you for taking the time to share your thoughts.

Rated 5 out of 5 stars

I love love love this course!

I love love love this course!!
It’s been the most hardest year of my life, divorce and death to name a few, yet here I am enrolled in this course learning exactly what I need to learn to become an amazing coach! Life experiences are what make it more real..this course is like everything I need to hear, say and do with every page..
I’m so happy and thankful I signed up when I did and that wanting something for myself like a coaching career, this course has been my life saver, and my everything..
It’s truly an amazing course and worth every penny!!!

November 24, 2024
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Reply from Health Coach Institute

Danielle we are so sorry for your loss and the tough times you've been through this past year. We appreciate you taking the time to share and to open up about how much this course means to you. We know you are becoming an amazing coach already!

Rated 5 out of 5 stars

Exactly What I Need!

I am so excited about this program because although I am already a coach, this material you provide has greatly expanded what I can offer. I am also learning so much. It is important for me to keep growing and learning. Also, Pillar 4 is helping me to get over any hurdles in growing my practice. Thank you so much!

October 26, 2024
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Reply from Health Coach Institute

How wonderful, Anne! Thank you for the hard work you've put in. We're excited to see how this program impacts your coaching practice!

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