Always professional and quick to deal with you online. Hassle free everytime ive used them. The only place i go for prescriptions!! Never experienced product shortages like most other sites.. Make... See more
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Review summary
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The best measure of a great business is how they react to things going wrong. Through no fault of Health Express Royal Mail delivered my order to the wrong address. Within 24 hours I received a replac... See more
Ordering is clear & simple yet thorough. I stay with Healthexpress because I feel safe & looked after. My GP is kept informed too. I have researched other companies such as Bolt & Vol but the afterca... See more
Easy to use their website, delivery was extremely fast, it came within 2 days. I have used this company before and I will continue to do so
Company details
Written by the company
HealthExpress is a UK-based online healthcare provider making medical support more accessible through secure, confidential doctor consultations. Support is available across areas such as sexual health, men’s health, women’s health, and lifestyle improvements such as weight management. The service is safe, convenient, and discreet, providing access to professional care without a face-to-face GP appointment.
HealthExpress Details
Written by the company
Contact info
106, Lower Addiscombe Road, CR0 6AD, Croydon, United Kingdom
- 020 3322 9966
- enquiry@healthexpress.co.uk
- healthexpress.co.uk
4.7
Excellent
28K reviews
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The best measure of a great business is…
The best measure of a great business is how they react to things going wrong. Through no fault of Health Express Royal Mail delivered my order to the wrong address. Within 24 hours I received a replacement order at no additional cost - that is great service.
September 5, 2026
Great service
Great service, easy and quick to order and received the next day thank you.
September 5, 2026
Customer service brilliant as always
Customer service brilliant as always. Thank you for providing an exceptional service.
September 5, 2026
Great service as always
Great service as always. Feel very supported too on my weight loss journey
September 4, 2026
Excellent prompt service as always
Excellent prompt service as always. Simple to navigate questionare particularly as a repeat customer
September 4, 2026
Once again an efficient service
Once again an efficient service.
I have been a customer since 2024. No complaints regarding service, health awareness and delivery.
September 4, 2026
Easy consultation and fast delivery.
September 4, 2026
Really quick easy and straightforward
Really quick easy and straightforward, from order to really quick delivery, 100% recommended
September 4, 2026
My parcel was delivered on time and in…
My parcel was delivered on time and in a discreet manner.
Thank you!
September 3, 2026
Quick easy ordering
September 3, 2026
Absolutely useless
Absolutely useless. They reject every order I make, even though the orders are for minor meds (e.g. for ear infections). Why the heck they can't tell you up front instead of having you generate a transaction first is beyond me. And then, once they've reject an order, they rub it in by insisting on telling you again every few days! They sound to me like they've not not their act together at all. There are far better online pharmacies out there.
September 1, 2026
Unprompted review
I ordered the medication for next day…
I ordered the medication for next day delivery. I was at home on the delivery date, which was saturday but the the postman apparently did not even knock as the medication was not received. I went on tracking and found that the next delivery date would be tuesday the next week due to bank holiday.
Today the postman came, but i declined the medication due to concerns of medication safety as it had sat at post office warehouse for 3 days and was not convinced it was stored correctly. Health express emailed me to say they would not be resupplying the medication as i had refused it, and according to them it had been delivered on time. The also said they would not refund me my money.
I never opened the medication, never touched the package infact as being a medical professional, i am aware that these medications have struct srorage instructions, and if stored incorrectly, the consequences for the patient woyld be unthinkable.
Health express themselves said that they have to destroy returned medications due to safety. If it is unsafe to send out to others? Why is it safe for me to inject a medication which could have been stored incorrectly at royal mail?
August 28, 2026
Unprompted review
Fastest supplier and provider keep
Fastest supplier and provider keep
It up
Also the referral program is top notch
August 31, 2026
Delivered on time by Royal Mail.
August 31, 2026
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