I appreciate the sites ease of use with step by step guides and questions to answer, while all kept confidential. Easy payment and blindingly quick service I was fortunate to get my order the nex... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very simple and easy system to use. Supplied with a travel pack that includes all the emergency things you would need as well as additional antibiotics just in case illness strikes while travelling. T... See more
Company replied
If you are in doubt about medical services when travelling abroad to a foreign country, I would highly recommend the Travel Pack from Anytime Doctor for peace of mind. In addition, having this Tr... See more
Company replied
Easy service to use , great packs if you are travelling abroad, can also add antibiotics etc if you need them in an emergency on holiday . Arrived next day . Thank you
Company replied
Company details
- Online Pharmacy
- General Practitioner
- Home Health Care Service
- Online Prescription Medication Vendor
- Pharmacy
Written by the company
Anytime Doctor was founded in 2008 to provide patients with easy online access to licensed doctors and pharmacies for a range of medical conditions. We allow you to obtain a medical consultation and private prescription online. Doctors who have been offered practicing privileges at Anytime Doctor review patient medical consultations to determine if a treatment is suitable. If treatment is suitable, our service allows a doctor to electronically forward your prescriptions to our partner pharmacy. You can be assured that your medication will be delivered to you in a safe, secure and discrete manner.
Written by the company
Contact info
1 Chalfont Park, SL9 0BG, Gerrards Cross, United Kingdom
- 0845 366 8524
- info@anytimedoctor.co.uk
- www.anytimedoctor.co.uk
4.6
Excellent
2K reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
quick response would like to buy some…
quick response would like to buy some more antibiotics as travel regularly with my hisband and like to have that safegard should we get any infections or tooth problems
April 29, 2026
Reply from Anytime Doctor
Thank you, Linda! We're glad you found the service quick and helpful, great to hear it gives you peace of mind when travelling.
They don't respond at all
The website froze on an order (wouldn't complete checkout with a "something went wrong" message) and despite emailing through the website and phoning repeatedly I have been unable to get any response at all.
April 11, 2026
Unprompted review
Reply from Anytime Doctor
Thank you for your feedback. We're sorry to hear about the issue you experienced with the website and the difficulty contacting us. This isn’t the level of service we aim to provide, and we will look into this to ensure it’s resolved.
Reply from Anytime Doctor
Thank you, Neil! We're delighted you found the service fantastic.
Delivered me exactly what I wanted and…
Delivered me exactly what I wanted and the process was simple
April 12, 2026
Reply from Anytime Doctor
Thank you, John! We're glad the process was simple and you received exactly what you needed.
Good service no notes
April 13, 2026
Reply from Anytime Doctor
Thank you! We're pleased you were happy with the service.
Reply from Anytime Doctor
Thank you! We're glad you found the service reliable, quick and easy to use — great to hear you're very happy.
Great service
April 2, 2026
Reply from Anytime Doctor
Thank you, Andre! We're glad you found the service great.
Excellent service
Excellent service. There was a hiccup with my order (not caused by Anytime Doctor) & it was resolved extremely quickly by Anytime Doctor.
March 30, 2026
Reply from Anytime Doctor
Thank you! We're pleased we could resolve things quickly for you and that you were happy with the service.
Anytime doctor is very helpful and…
Anytime doctor is very helpful and useful as can be accessed anytime including bank holidays and weekends
A must in today’s society
April 4, 2026
Reply from Anytime Doctor
Thank you, Susan! We're delighted you find the service helpful and accessible whenever you need it — including weekends and bank holidays.
I didn’t receive my medication
I didn’t receive my medication. I ordered on 26th March still not received by 7th April.
March 26, 2026
Reply from Anytime Doctor
Thank you for your feedback. We're sorry for the confusion — no medication was selected with your travel pack, so none was dispatched. Following your enquiry on 7 April, we reviewed your order and issued a full refund on 8 April. We apologise for any inconvenience caused.
Reply from Anytime Doctor
Thank you! We're pleased you found the service excellent.
Easy to navigate ,
Easy to navigate ,
Your new site is easier to reorder replacements thankyou .
Excellent service you provide ,
Very speedy delivery of quality products .thankyou for keeping us safe .
March 18, 2026
Reply from Anytime Doctor
Thank you, Shirley! We're delighted you found the new site easier to use and that reordering is simpler. Great to hear the delivery was speedy — we really appreciate your kind words.
Reply from Anytime Doctor
Thank you, Gavin! We're pleased you found the service swift and responsive.
Reply from Anytime Doctor
Thank you! We're glad you found the advice helpful and the delivery prompt.
Didn't take very long to deliver
Didn't take very long to deliver. Useful medication
February 27, 2026
Reply from Anytime Doctor
Thank you! We're glad delivery was quick and you found the medication useful.
Easy to navigate site and order…
Easy to navigate site and order services. Will definitely use again
February 26, 2026
Reply from Anytime Doctor
Thank you, Anne! We're glad you found the site easy to use and we look forward to helping you again.
Ordered my holiday first aid kit…
Ordered my holiday first aid kit including antibiotics… just in case !! . It arrived within 5 days . Would use again .
February 27, 2026
Reply from Anytime Doctor
Thank you, Mark! We're pleased your travel kit arrived promptly and hope it gives you peace of mind for your holiday.
I got the product I needed promptly.
December 29, 2025
Reply from Anytime Doctor
Thank you, Rob! We're pleased you received what you needed promptly.
No option to just replace items
I have used this service before and was replacing my travel medication pack as it was looking bad after 18 months of extensive air travel.
The product is good but the website lets things down. It did not show my previous purchases, so I didn’t have an opportunity to just replenish what I actually needed to replace.
February 24, 2026
Reply from Anytime Doctor
Thank you for your feedback, Shaun. We're glad you’re happy with the product, but sorry the website didn’t meet expectations. We’re actively improving the user experience on our new site, and this will be addressed soon.
Sent a voice message and messaged…
Sent a voice message and messaged through their website but still no answer about my refund??? Cancelled before order was shipped and still no idea if they have taken my money or not.
February 18, 2026
Unprompted review
Reply from Anytime Doctor
Thank you for your feedback, Roseanna. We're sorry for the frustration caused. Your order was cancelled on 15 February and the payment was voided at that time, so no funds were taken. We apologise for any confusion and will review our communication to ensure this is clearer.
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