Anytime Doctor Reviews 

1,536
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 128 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency, professionalism, and ease of use, often highlighting the quick and straightforward consultation process. Many people appreciate the fast delivery, with items frequently arriving the next day or within 48 hours, and the convenience of direct-to-door service. The user experience, from navigating the site to placing orders, is described as simple and intuitive, making it easy for consumers to get what they need. However, some people were dissatisfied with their orders, reporting missing items, incorrect medications, or incomplete travel packs. A few other people also felt that delivery times were not always as promised, with some experiencing delays despite expectations of next-day service. There were also instances where customers did not receive their paid-for items and reported difficulties in getting a response or refund.

What people talk about most

Service

Consumers find service to be positive, consistently praising its efficiency, professionalism, and ease of... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Order

Users describe ambiguous interactions with order, with many customers finding the ordering process easy and... See more

Product

People report ambiguous experiences with product, with some customers expressing satisfaction with speedy... See more

User experience

Clients share positive opinions on user experience, consistently praising its ease of use and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I appreciate the sites ease of use with step by step guides and questions to answer, while all kept confidential. Easy payment and blindingly quick service I was fortunate to get my order the nex... See more

Company replied

Rated 5 out of 5 stars

Very simple and easy system to use. Supplied with a travel pack that includes all the emergency things you would need as well as additional antibiotics just in case illness strikes while travelling. T... See more

Company replied

Rated 5 out of 5 stars

If you are in doubt about medical services when travelling abroad to a foreign country, I would highly recommend the Travel Pack from Anytime Doctor for peace of mind. In addition, having this Tr... See more

Company replied

Rated 5 out of 5 stars

Easy service to use , great packs if you are travelling abroad, can also add antibiotics etc if you need them in an emergency on holiday . Arrived next day . Thank you

Company replied


Company details

  1. Online Pharmacy
  2. General Practitioner
  3. Home Health Care Service
  4. Online Prescription Medication Vendor
  5. Pharmacy

Written by the company

Anytime Doctor was founded in 2008 to provide patients with easy online access to licensed doctors and pharmacies for a range of medical conditions. We allow you to obtain a medical consultation and private prescription online. Doctors who have been offered practicing privileges at Anytime Doctor review patient medical consultations to determine if a treatment is suitable. If treatment is suitable, our service allows a doctor to electronically forward your prescriptions to our partner pharmacy. You can be assured that your medication will be delivered to you in a safe, secure and discrete manner.

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.5

All reviews

(1,536)

118 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Service for a Medical Travel Pack

Great Service for a Medical Travel Pack. The Travel Pack really comes in handy for a lot of situations, especially when travelling with other people, dont leave home without this pack when travelling, always expect the unexpected.

February 19, 2026
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Cliff! We're so pleased the Travel Pack has been useful for your travels — great advice to always be prepared.

Rated 1 out of 5 stars

205412 Not cancelling my order

205412 Not cancelling my order. Won’t answer my emails, messages or even answer the phone. Just looked at the product and it only costa £40 and they charged me £68. Fuming dont trust them!!did not offer refund! Didn’t even email or call back

February 24, 2026
Unprompted review
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Reply from Anytime Doctor

Thank you for your feedback, Raquel. We're sorry to hear your concerns. Your prescription was issued shortly after your order on 24 February and dispatched the same day, which meant it could not be cancelled at that stage. We have since offered a full refund upon return of the medication and have provided return details to help resolve this for you.

Rated 5 out of 5 stars

Holiday first aid kit.

I ordered the product, which was an easy task. I was kept informed of the progress and it was delivered within 48 hours as promised.

February 9, 2026
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Reply from Anytime Doctor

Thank you, Doreen! We're glad the process was easy and that you were kept informed, with delivery as promised.

Rated 5 out of 5 stars

Very quick service

Very quick service. Will use again.

February 9, 2026
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Reply from Anytime Doctor

Thank you! We're pleased you found the service quick and look forward to helping you again.

Rated 5 out of 5 stars

Placed an order which was quickly…

Placed an order which was quickly sorted and delivered in the time specified. Will use them again, very efficient

January 25, 2026
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Reply from Anytime Doctor

Thank you, Marilyn! We're pleased your order was handled quickly and delivered on time — great to hear you found the service efficient.

Rated 5 out of 5 stars

Excellent

Excellent service, online questions were straight forward and explanations given at every step.

January 20, 2026
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Reply from Anytime Doctor

Thank you, Kelly! We're pleased you found the process straightforward with clear explanations throughout.

Rated 5 out of 5 stars

Excellent Work!

Quick and fantastic service as always. Very efficient people.

January 23, 2026
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Reply from Anytime Doctor

Thank you, Victoria! We're delighted you continue to find the service quick and efficient — we really appreciate your continued support.

Rated 5 out of 5 stars

Anytime Doctor is very efficient

Anytime Doctor is very efficient, professional and respond quickly which is something you can't get with your GP.

January 21, 2026
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Reply from Anytime Doctor

Thank you, Karen! We're pleased you found the service efficient, professional and responsive — we really appreciate your feedback.

Rated 5 out of 5 stars

A great service!

Very fast and professional service
Next day delivery, fully tracked!

January 19, 2026
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Andrew! We're pleased you found the service fast and professional, with reliable next day delivery.

Rated 5 out of 5 stars

Easy service to use

Easy service to use , great packs if you are travelling abroad, can also add antibiotics etc if you need them in an emergency on holiday . Arrived next day . Thank you

January 18, 2026
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Jayne! We're glad you found the service easy to use and the travel packs helpful — great to hear it arrived so quickly.

Rated 1 out of 5 stars

Item missing from my order

Item missing from my order. Sent 2 emails and have still not had any reply from them several days later. I dont have the item paid fro and have not had a refund or any communication to let me know if this item will be sent seperately? Rubbish.

January 16, 2026
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your feedback. We're sorry for the inconvenience — Erythromycin was out of stock at the pharmacy and a refund was issued for this item. We apologise that this wasn’t communicated clearly at the time and will work to improve this going forward.

Rated 5 out of 5 stars

Very good site

Easy to use site and good, swift delivery.

January 14, 2026
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Peter! We're glad you found the site easy to use and the delivery swift.

Rated 1 out of 5 stars

Arrived too late

January 9, 2026
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Reply from Anytime Doctor

Thank you for your feedback, Stuart. We're sorry to hear the order arrived later than expected and apologise for any inconvenience caused.

Rated 5 out of 5 stars

Great experience

Great experience, everyone was very helpful and I received the medication within 48 hours, thank you so much! I would highly recommend the service.

January 7, 2026
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Lizzyd! We're delighted you had a great experience and received your medication quickly — we really appreciate your recommendation.

Rated 1 out of 5 stars

Pack arrived but refund for item that…

Pack arrived but refund for item that could not be supplied still not issued five days after the payment was taken. Emailed regarding this but did not get a response.

January 8, 2026
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your feedback. We're sorry for the delay and lack of communication — Erythromycin was out of stock and a refund was issued for this item. We apologise this wasn’t made clearer and will work to improve our communication going forward.

Rated 5 out of 5 stars

Easy to order

Easy to order
Liked the fact that I could select the things I needed
Fast delivery

December 31, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Polly! We're glad you found it easy to order and could choose exactly what you needed — great to hear the delivery was fast.

Rated 5 out of 5 stars

Great experience

Great experience, very quickly delivered, true saver when you need a last minute travel medical kit. Truly appreciate the help.

December 17, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you! We're delighted the service was quick and helpful when you needed it — glad the travel kit proved useful.

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