Not the greatest customer service, I have a repeat order set up which includes a discount, but they give a bigger discount if you just buy as a single item. They also send you discount codes if you do... See more
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See what reviewers are saying
Fantastic Customer Service from Ciara today. I always have a good experience with Health Express with my weight loss medication orders. Today I encountered technical problems and after s... See more
I had my doubts when I was ordering my medicine as I have to prescribe it to receive. I am not german and I have exemption from german health insurance therefore I wasnt able to prescribe the pills at... See more
The process was very fast, with a detailed questionnaire and quick access to treatment. It’s also much more affordable compared to in-person consultations. I highly recommend it.
4.5
Excellent
9K reviews
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Top service 👍🏻
June 4, 2025
If I could give zero stars I could
If I could give zero stars I could, package arrived empty and the customer service is refusing to refund me. Be warned
May 18, 2025
Good easy nd fast
May 17, 2025
Everything went smoothly
Everything went smoothly, from ordering, to shipping till delivery. The the only downside was I got only one piece of alcohol cleaning swab
April 27, 2025
Arrived in splendid time
Arrived in splendid time! Unfortunately not loosing weight yet, have to be patient!
Solveigh Osborne
April 12, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Not next day delivery as advertised.
Advertised next day delivery but failed to deliver on time. I should have gone to my GP
April 8, 2025
Unprompted review
Reply from HealthExpress
Dear Robert,
Thank you for your review.
We can see by the Royal Mail tracking that your order did indeed arrive late. We will investigate as to what caused the delay. We are truly sorry for any inconvenience caused.
Kind regards
The HealthExpress team
Very structured questions for the…
Very structured questions for the assessment and very fast delivery,
February 25, 2025
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