Not the greatest customer service, I have a repeat order set up which includes a discount, but they give a bigger discount if you just buy as a single item. They also send you discount codes if you do... See more
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See what reviewers are saying
Fantastic Customer Service from Ciara today. I always have a good experience with Health Express with my weight loss medication orders. Today I encountered technical problems and after s... See more
I had my doubts when I was ordering my medicine as I have to prescribe it to receive. I am not german and I have exemption from german health insurance therefore I wasnt able to prescribe the pills at... See more
The medication was delivered in time and arrived in good condition. The staff were very responsive and verified my identity soon after contact. All in all, I'm very pleased with HealthExpress
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Very good service and turnaround.
May use AI-assist with repliesRead more
I have contacted Healtexpress by email…
I have contacted Healtexpress by email hope that I get a refund as you wrote in trustpilot.
Still waiting for an answer

Reply from HealthExpress
Amazing service and great delivery
Amazing service and great delivery! Very satisfied!
Supersnabb leverans
We are now 4 days passed the promised…
We are now 4 days passed the promised delivery date and the meds has still not arrived!
Excellent service!
Excellent service!
I was buying a new Brita filtered bottle and by mistake I ordered wrong disc filters for it. Someone has contact me before my order was shipped as they noticed my mistake. Thank God! It saved me all the hassle having the disc send back and ordering new ones. You don't see the same level of service anywhere else.
Good service and fast deliverance
Ekstrem hurtig levering og god…
Ekstrem hurtig levering og god information om levering
It was on time
Super service
Super service
Supersnabb service!
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