HealthExpress Reviews 9,435

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 3 out of 5 stars

Not the greatest customer service, I have a repeat order set up which includes a discount, but they give a bigger discount if you just buy as a single item. They also send you discount codes if you do... See more

Rated 5 out of 5 stars

Fantastic Customer Service from Ciara today. I always have a good experience with Health Express with my weight loss medication orders. Today I encountered technical problems and after s... See more

Rated 5 out of 5 stars

I had my doubts when I was ordering my medicine as I have to prescribe it to receive. I am not german and I have exemption from german health insurance therefore I wasnt able to prescribe the pills at... See more

Rated 5 out of 5 stars

The medication was delivered in time and arrived in good condition. The staff were very responsive and verified my identity soon after contact. All in all, I'm very pleased with HealthExpress


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

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Rated 1 out of 5 stars

I have contacted Healtexpress by email…

I have contacted Healtexpress by email hope that I get a refund as you wrote in trustpilot.
Still waiting for an answer

August 16, 2021
Unprompted review
HealthExpress logo

Reply from HealthExpress

Dear Noelia,
Your refund has been processed today as promised. You will receive an email confirming the refund shortly.

Kind regards

The HealthExpress team.

Rated 5 out of 5 stars

Excellent service!

Excellent service!
I was buying a new Brita filtered bottle and by mistake I ordered wrong disc filters for it. Someone has contact me before my order was shipped as they noticed my mistake. Thank God! It saved me all the hassle having the disc send back and ordering new ones. You don't see the same level of service anywhere else.

November 16, 2020
Unprompted review
Rated 5 out of 5 stars

Reliable!

Reliable, serious and professional at a high level.

February 1, 2020
Unprompted review

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