The process, asking questions up front on the questionnaire & apt booking went so smoothly. Then GP in question was fantastic. Asked the right questions, the answers I felt were listened to. I felt... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
As an adult,finding support for ADHD has been so difficult but through health hero it’s been made incredibly easy! I was diagnosed and treated with great care through this platform and the impact it h... See more
Company replied
Dr. Khan spotted my emergency condition during a video call last week, when I was not even thinking about it as it presented in a very unusual way and with mild symptoms, and he insisted with me tha... See more
Company replied
I was very quickly able to get an appointment at a time that worked for me. I had a thorough conversation with the GP to discuss my options and reasoning which I found very helpful. I didn't feel like... See more
Company replied
Company details
Written by the company
Welcome to HealthHero Ireland – where expert healthcare meets digital convenience. We're here to guide you through every step of your health journey, offering online GP services, prescriptions, travel health advice, weight management and ADHD consultation and many more. All of our clinicians are fully qualified and IMC registered.
Contact info
2 Dublin Landings North Wall Quay, D01 V4A3, Dublin, Ireland
- (01) 514 3464
- info@healthhero.ie
- healthhero.ie
4.6
Excellent
644 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 48 hours
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Excellent service
Video calls were always on time, the Dr. was informative in answering all my queries. The receptionist was very polite and courteous and would highly recommend Healthhero.
June 1, 2026
Reply from HealthHero
great to hear our Doctors keep good time, and were able to provide you with helpful advise and treatment! tell your mates, we have same day appointments!
Reply from HealthHero
Hi Tony, really grateful for your review
Reply from HealthHero
thank you Lorna
Very good experience. Got an appointment very last minute and…
Got an appointment very last minute and it was very professional, the doctor was very pleasant, patient, listened well and gave very good advice.
May 18, 2026
Reply from HealthHero
thank you Edel!
Reply from HealthHero
thank you, Anna!
I ordered a 6 month prescription
I ordered a 6 month prescription, was told I could only get 1 month until I did a blood pressure test. I did the blood pressure test and send it to you, was told the doctor had approved it. Yet, when I went to the pharmacy I was told again that I had to do the blood pressure test again. .
Health Hero got in touch with me and explained there was no reason for the pharmacy to refuse to give me my prescription, as they were informed the doctor had approved it. They got in touch with the pharmacy themselves and fixed this issue for me!
I am amending my review to reflect the good customer service I received and how quickly this issue was fixed.
It is much appreciated on my side!
May 14, 2026
Reply from HealthHero
thanks, Alexandra - sometime there can be misunderstandings between our GPs and pharmacies - thank you for providing us the opportunity to help to get it resolved -
Fantastic service when you simply need…
Fantastic service when you simply need prescription renewal.
May 19, 2026
Reply from HealthHero
thank you so much !
very straight forward and comprehensive…
very straight forward and comprehensive experience
May 9, 2026
Reply from HealthHero
thank you Colette, delighted you found the service simple and comprehensive
Great service 5 ⭐️
A great company with excellent customer services. Very convenient with lots of times to be able to book your appointment that suits you. Would highly recommend. Thanks HealthHero.
May 6, 2026
Reply from HealthHero
thank you Eoin - delighted you found the service to high standards
Reply from HealthHero
thank you - we are working on improving our platform and we will be launching new features in the coming months!
The doctor was nice and explained…
The doctor was nice and explained everything clearly.
May 13, 2026
Reply from HealthHero
thank you!
I recently had two consultations over…
I recently had two consultations over the phone with two different doctors, I felt they were excellent in their advice and spent more than enough time with me, Excellent Doctors and the admin staff are very friendly, I always trust that I will get the best service as I have used Health Hero numerous times over the last few years for a medical condition.
May 7, 2026
Unprompted review
Reply from HealthHero
tank you, Colm!!
Had an appointment and asked for a sick…
Had an appointment and asked for a sick cert which they approved and the doctor forgot to upload it. On my sick day ended up spending so much time on the phone and email to try and get it sorted, so difficult and caused issues at work. Customer service were apologetic but still didn’t solve it. The last thing anyone needs is things to be more awkward, especially when sick already! I would not recommend! Will have to pay another doctor to just get a sick cert because of the long wait.
May 11, 2026
Unprompted review
Reply from HealthHero
Hi Aishling - really sorry to hear the GP made this error and admin were slow to help - I'll feed your review back to our medical Director who will be in touch to try and resolve this for you more satisfactorily.
Very easy to make an appointment- the…
Very easy to make an appointment- the doctor I spoke to was great very knowledgeable and supportive. Really positive experience.
May 2, 2026
Unprompted review
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