Absolutely terrible. No support. Left in limbo have been told contradicting things. You are left in limbo especially if you had any procedures before the old HW went into liquidation. VERY EAGER TO... See more
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See what reviewers are saying
From start to finish my experience with Healthier Weight and in particular the staff that I encountered at Spire Parkway Solihull has been amazing! I consulted with Arabella mainly over my booking an... See more
Company replied
Healthier Weight made my experience stress free , I had revision bariatric surgery. From the 1st contact to present. I can contact them any time for any question and theg always return my call with a... See more
Company replied
From start to finish the service has been exceptional. Professor Singhal is class leading and the backroom staff/nurse are excellent. My treatment was carried out at the excellent Fitzrovia hospit... See more
Company replied
Company details
Information provided by various external sources
Healthier Weight is exclusively devoted to the management of overweight and obese patients. No other healthcare organisation in Europe provides such a comprehensive range of obesity surgery and weight loss programmes.
Contact info
11 Highfield Road, B15 3DU, Birmingham, United Kingdom
- 0121 693 4488
- enquiries@healthierweight.co.uk
- healthierweight.co.uk
4.2
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jackie was so helpful in looking for an…
Jackie was so helpful in looking for an appointment and providing me with additional information for getting to you
November 20, 2023
Reply from Healthier Weight
Thank you for your review Liz. We are happy that you have received the help you were looking for. Your feedback has been passed on to Jackie.
Warmest Regards,
HW
Very informative
Very informative, give you as much time to consider all your options, and talk you through every step of your journey, send you regular txts, emails, phone calls to check in on you, wouldn’t hesitate to recommend.
October 19, 2023
Reply from Healthier Weight
Thank you for your review Beverley - we are so pleased to hear that you have felt well-informed and supported throughout your journey so far.
With us, you are a patient for life. We look forward to following your journey and continuing our support throughout.
Warmest Regards,
HW
Professional service 💯
Professional service especially the amazing Nurse Sally, brilliant rapport & so supportive in every way
November 9, 2023
Reply from Healthier Weight
Thank you for your kind review - we will make sure to pass your feedback on to Sally as well.
We are pleased to have you as a patient!
Warmest Regards,
HW
A really great service
9 months post op and I’m so grateful to Ms Singhal and the team at Solihull for giving me my life back and for the ongoing support from Healthier Weight for the great after care service. Everyone is so helpful and nothing is too much trouble.
November 7, 2023
Reply from Healthier Weight
Thank you for your review Mrs Kilcawley. We are so pleased to hear from you at 9 months post-op and appreciate your fantastic feedback regarding our Aftercare.
We look forward to continuing our support going forward!
Warmest Regards,
HW
The procedure and consistent follow up…
The procedure and consistent follow up helped a lot. I will recommend again and again. Very pro job👌🏽.
September 26, 2023
Reply from Healthier Weight
Thank you for your review Esther, that is just fantastic to hear. We look forward to following up with you on your journey!
Warmest Regards,
HW
5* Service. Highly recommend
Fantastic experience, and couldn't find one fault. From the initial consultation, to the pre op to after care, the team are fantastic. Mr Singhal was exceptional and his passion shines through. The healthier weight team are so friendly, welcoming and dedicated to ensuring you have a positive experience. Couldn't praise this company enough and wouldn't hesitate to go back for procedures in the future. My pre Op nurse at Burcot hospital was lovely and came and saw me the next day to see how I was. Exceptional service.
Thank you for changing my life.
October 1, 2023
Unprompted review
Reply from Healthier Weight
Hi Simon,
Thank you so much for your review. It is fantastic to read about your experience with us. We truly appreciate the kind feedback about our patient care - we will make sure to pass on your comments to the various teams, including Mr Singhal and Burcot Hospital.
Thank you for being our patient - we look forward to following your journey and supporting you throughout.
Warmest Regards,
HW
Follow up from my op has been great
Follow up from my op has been great - well impressed.
October 3, 2023
Reply from Healthier Weight
Thank you for your review Sandra, we look forward to following up with you throughout your journey.
Warmest Regards,
HW
Brilliant service
Brilliant service! Everyone I’ve been in contact with has been so helpful. Would definitely recommend to anyone.
September 30, 2023
Reply from Healthier Weight
Thank you for your review Margaret. It is lovely to hear that you would recommend our services to others.
Warmest Regards,
HW
Reply from Healthier Weight
Thank you for your review Lisa, we appreciate it.
Warmest Regards,
HW
Friendly and informative
Friendly and informative, nothing too much trouble or question too silly. Lots of information and checks I was super informed and really put at ease. Great hospital (ramsay oaklands) and fantastic surgeon (Mr Madhok)
October 19, 2023
Reply from Healthier Weight
Thank you for your review Laura, we are so happy to hear that you have felt well-supported and informed.
Warmest Regards,
HW
Amazing
Great communication for day 1
Very understanding staff, supportive & knowledgeable of various procedures
Staff went above & beyond to help in my situation
100% there for me every-time I needed answers
3 weeks post op extremely happy
Would definitely recommend Healthier Weight for
anyone looking for a 1st Class Bariatric Surgery
September 23, 2023
Reply from Healthier Weight
Thank you for your heart-warming review. We are so pleased to hear about your positive impression of our staff - we all care deeply for our patients and strive to do our best daily.
We are delighted to have you as a patient and are so excited to follow your journey!
Warmest Regards,
HW
This weight loss procedure changed my…
This weight loss procedure changed my life for good, my surgeon all the nurses were great.
September 24, 2023
Reply from Healthier Weight
Thank you very much for your review Temitope. We are so happy to hear that your procedure has been life-changing - we look forward to following your journey and supporting you throughout.
Warmest Regards,
HW
Wonderful aftercare
Healthier weight is the only company I have been to there Aftercare is way better than the last time
If out of 10 I would have to give 9½
I receive calls to make sure I am recovering ok
I had a previous procedure back in 2019 and never received the aftercare as much as I have now
I would recommend Healthier Weight to anyone looking recomdations
September 23, 2023
Reply from Healthier Weight
Thank you for your kind review Dana. We are pleased to have you as a patient and it is fantastic to hear that you are happy with our Aftercare. Thank you for recommending our services.
We look forward to supporting you throughout your journey!
Warmest Regards,
HW
Bariatric procedure
There were just a couple of things that could have been done differently, the consultation, we were only given a days notice, and after giving information about my wife’s Dementia, we were kept waiting on the day of the op for three and a half hours, everything else was great and the op was a complete success.
September 21, 2023
Reply from Healthier Weight
Thank you for your review Michael - we appreciate your feedback and will look into how we can improve going forward.
We are happy to hear that your experience has been otherwise great and we look forward to following your journey!
Warmest Regards,
HW
Recommend
Straightforward process, great surgeon. Only reason I haven't given 5 stars is because the communication between HW and the hospital needs to improve. There was conflicting info depending on who I spoke to. Otherwise all good.
August 23, 2023
Reply from Healthier Weight
Thank you for your review Clare. Your feedback is important for the continuous improvement of our services. We will look into this and take your comments on board.
We are happy to have you as a patient and look forward to following your journey.
Warmest Regards,
HW
Fantastic from start to finish and then above and beyond
I had a gastric bypass op 10 years ago. I contacted the customer care/advice for reassurance about stomached pains (unrelated to op) and was impressed how they are still there for me with support and advice. Thank you Healthier Weight
October 3, 2023
Reply from Healthier Weight
Thank you for your review Hazel - we are so happy to read this. With us, you are a patient for life. We look forward to always supporting you!
Warmest Regards,
HW
Fast and efficient service.
September 26, 2023
Reply from Healthier Weight
Thank you for your review Simon.
Warmest Regards,
HW
Healthier Weight-Gastric Band Surgery
From the initial phone call enquiry, they were very open and informative giving me cost of bariatric surgeries etc, they did not try to coerce me to go for a more extensive surgery as I had previously experienced. The pre & postoperative care I received was excellent, my surgeon Mr. Kaseem was so patient explaining everything from start to finish and what to expect afterwards. I have been followed up weekly by Healthier Weight staff. The Bariatric Nurse has arrange for my band fill. Healthier Weight also has an App and that is fantastic helps with meal planning, food diary, exercise and you can clear up any queries you have. I would recommend
Healthier Weight to anyone who was looking to have any type of Bariatric procedure.
September 5, 2023
Reply from Healthier Weight
Hi Catherine,
Thank you for taking the time to write this review - it is fantastic to read about your experience with us.
We are so pleased that you felt well-informed from the start, without feeling pressured to proceed in any certain way. Bariatric surgery is a personal decision which patients must make on their own time and terms.
It is lovely to hear that your pre- and post-operative care has been excellent - patient care is central to the service we provide. We look forward to supporting you throughout your journey with advice and guidance - whether that be over the phone, by e-mail or via our app.
Thank you for recommending our service others!
Warmest Regards,
HW
The ladies are fantastic
The ladies are fantastic, helpful, informative…give ‘em all a pay rise please! 🤗🤗🤗
September 21, 2023
Reply from Healthier Weight
Thank you for your kind review Esther. Those are three qualities we strive for here at Healthier Weight.
We are delighted to have you as a patient and look forward to supporting you throughout your journey!
Warmest Regards,
HW
Life Changing
I had my Gastric Sleeve surgery in July and it was an uneventful and straightforward. Since then I’ve had full support from Healthier Weight including nutrition advice
July 20, 2023
Reply from Healthier Weight
Thank you for your review Steve - we look forward to continuing our support going forward.
Warmest Regards,
HW
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