Healthier Weight Reviews 

1,248
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Absolutely terrible. No support. Left in limbo have been told contradicting things. You are left in limbo especially if you had any procedures before the old HW went into liquidation. VERY EAGER TO... See more

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Rated 5 out of 5 stars

From start to finish my experience with Healthier Weight and in particular the staff that I encountered at Spire Parkway Solihull has been amazing! I consulted with Arabella mainly over my booking an... See more

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Rated 5 out of 5 stars

Healthier Weight made my experience stress free , I had revision bariatric surgery. From the 1st contact to present. I can contact them any time for any question and theg always return my call with a... See more

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Rated 5 out of 5 stars

From start to finish the service has been exceptional. Professor Singhal is class leading and the backroom staff/nurse are excellent. My treatment was carried out at the excellent Fitzrovia hospit... See more

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Company details

  1. Weight Loss Service
  2. Fitness and Nutrition Service

Information provided by various external sources

Healthier Weight is exclusively devoted to the management of overweight and obese patients. No other healthcare organisation in Europe provides such a comprehensive range of obesity surgery and weight loss programmes.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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No recent history of asking for reviews

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4.2

All reviews

(1,248)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Very supportive company

I received all the information I needed to make the decision to go ahead confidently. The pre and post op care was amazing. The app is also really handy .

August 8, 2023
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Reply from Healthier Weight

Thank you for your review Stephanie, we are so happy that you have felt well-informed from the start. Aftercare is central to our service and we look forward to supporting you going forward!

Warmest Regards,

HW

Rated 5 out of 5 stars

Great experience

Great nursing staff, easy to arrange appointments, surgery was easy to have, knowledgeable surgeon and anaesthetist. Very good experience all round

August 29, 2023
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Reply from Healthier Weight

Thank you for your review Mark - this is fantastic to hear. We look forward to following your journey and supporting you throughout.

Warmest Regards,

HW

Rated 5 out of 5 stars

I can not fault the dr and the surgeon…

I can not fault the dr and the surgeon and all staff at healthier weight after care been brill heather been amazing only concern had was hospital was dirty and poor service but this was spire not healthier weight dr Singhal made me pain free after lots of issues with band and issues with a defill he was very helpful lost 8kg in 4 week and feel fab

August 2, 2023
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Reply from Healthier Weight

Thank you for your review Christian - it is lovely to read about your positive experience with Healthier Weight and the Aftercare we provide.

We are, however, disappointed to read about your experience at the hospital. Please rest assured that we will forward your comments on to be investigated.

It is wonderful that you are feeling the effects of the procedure already and we look forward to follow your continued success going forward.

Warmest Regards,

HW

Rated 5 out of 5 stars

Gastric sleeve

Had a gastric sleeve at spire healthcare on the 2nd of august 2023, couldn’t fault the hospital at all , very attentive staff, nothing too much trouble , I’ve since had regular check ins with healthier weight , would definitely recommend

August 1, 2023
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Reply from Healthier Weight

Thank you for your review Clare - that is fantastic to hear. We look forward to checking in with you again and are excited to follow you on your journey!

Warmest Regards,

HW

Rated 5 out of 5 stars

Burcot Hall Hospital - Dr Rishi Singhal

I went to Burcot Hall Hospital where I had Dr Rishi Singhal and his team perform a Gastric Sleeve on myself. The surgery team were amazing and did an amazing job on my keyhole surgery from start to finish.
The Hospital was clean, I had everything I needed for my stay. The nurses team were outstanding, absolutely amazing. The care, understanding, friendliness from the staff went above and beyond to make sure I was well looked after and my stay was comfortable.
I can't fault Healthier Weight at all from the first consultation all the way through to my operation (Key hole surgery) to my immediate aftercare and phonecalls with more aftercare to come as I'm coming to the end of my 5th week since surgery. Amazing Team. I would highly recommend Healthier Weight with Dr Singhal and his amazing team/nurses team.

July 23, 2023
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Reply from Healthier Weight

Hi Mrs Hewkin,

Thank you for taking the time to write this review. We are so happy to hear that your experience with us has been amazing. We are so proud of the service we offer and put a lot of work into our Aftercare. We are delighted to have you as a patient and look forward to following your journey for years to come!

It is also fantastic to read about your positive experience with Professor Singhal and his team at Burcot Hall - we will make sure to pass your feedback on to them.

Warmest Regards,

HW

Rated 5 out of 5 stars

From the first phone call till the last…

From the first phone call till the last consultation they have been amazing. The clinic was great. My surgeon and anaesthetist were great. Definitely recommend

July 25, 2023
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Reply from Healthier Weight

Thank you for your review Andreanna. We are delighted to hear about your experience and we thank you for recommending our service!

We look forward to following your journey.

Warmest Regards,

HW

Rated 5 out of 5 stars

I'm not new to weight loss surgery and…

I'm not new to weight loss surgery and needed revision. Mr Singhal was exceptional - honest, realistic, professional and empathetic.
All of the staff I had contact with in real life or on the phone were lovely. Very reliable and did what they said they would. Thank you - all of you.

July 27, 2023
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Reply from Healthier Weight

Thank you for your review Alice - that is so wonderful to hear. We take a lot of pride in providing our patients with open, clear and reliable communication and support. We are so pleased to hear about your experience with us and will be sure to forward on your feedback to Professor Singhal as well.

Warmest Regards,

HW

Rated 5 out of 5 stars

Life changing in the best way xx

I am 4 weeks since my band surgery at Spire Solihull and am very happy with the service provided. Fantastic admin, nurses and surgeon Paul Super. Thank you all so much. A special thanks to the anaesthetists who put me at my ease and chatted with me right before my surgery.

I started at 20 stone and I’m down 2 stone 11lbs since my pre op 6 weeks ago and feel healthy, happy and full of positive thoughts for the future.

Totally recommend.

July 19, 2023
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Reply from Healthier Weight

Hi Ruth,

Thank you for taking the time to write a review. We are extremely pleased to hear about the positive impact that your band has had on your life already. It is also so lovely to read your kind words about the various teams that make up our service.

We are excited to have you onboard as a patient and look forward to supporting you throughout your journey.

Warmest Regards,

HW

Rated 5 out of 5 stars

Fab experience …

Honestly felt let down when they cancelled my first appointment but couldn’t fault them after rescheduling it

August 11, 2023
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Reply from Healthier Weight

Thank you for your review Tracy, we are pleased to have you as a patient and look forward to following you on your journey.

Warmest Regards,

HW

Rated 5 out of 5 stars

Fantastic experience

I have nothing but good things to say about Healthier Weight and my surgeon Mr Loy. From the start to the end of my procedure I was looked after, communicated with, reassured and cared for with diligence and respect.

Surgery was a success and I feel so much better already, only four weeks post-op. Thank you to the whole team at Healthier Weight!

July 10, 2023
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Reply from Healthier Weight

Thank you for your kind review. We are pleased that you feel well-informed and supported under our care. It is fantastic to hear that your journey is off to a great start and we look forward to supporting you throughout it.

Warmest Regards,

HW

Rated 5 out of 5 stars

I had a great experience with them

I had a great experience with them. Nothing was too much and i was assured with everything I needed from consultations to hospital experience. Was really like a VIP.

June 30, 2023
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Reply from Healthier Weight

Thank you for your positive review - it is lovely to hear that your overall experience has been great. We are excited to take on this journey with you and support you throughout.

Warmest Regards,

HW

Rated 5 out of 5 stars

Gastric sleeve operation 25th July

Gastric sleeve operation 25th July

The staff at Healthier Weight and the Priory Hospital were amazing very friendly and very supportive to my needs. I've received loads of after care and support and would definitely recommend Healther Weight.

Mr Anthony Hill

July 25, 2023
Unprompted review
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Reply from Healthier Weight

Thank you for your review Anthony. We are delighted to read your kind words about our Aftercare, as it is truly central to our service. We look forward to following your journey and supporting you throughout.

Warmest Regards,

HW

Rated 4 out of 5 stars

4 stars

The reason I did not give 5 stars was due to the fact all communication,appointments & calls had to be made between the hours of 9-5pm Mon- Fri !
I work & found this very stressful.
Emails, questionnaires , Zoom meetings with various clinicians all had to be actioned by a certain time on a certain day.

July 24, 2023
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Reply from Healthier Weight

Thank you for your review Caroline - we will certainly take on board your comments. We understand that it can be difficult to answer calls during our standard open-office hours, however, please note that we always do our best to accommodate for any special requests regarding suitability for scheduled calls and appointments. If you do have any special requests of your own, please do not hesitate to let us know.

Warmest Regards,

HW

Rated 5 out of 5 stars

Just the best experience you will ever…

Just the best experience you will ever have with healthier weight!!! I was so nervous using them and parting with such a lot of money and wasn’t to sure if they were the best people but after seeing the NHS also use this company for weight loss surgery it put my mind at ease and it was the best decision I made!!!!Always a phone call away if needed and always on time to have a catch up with progress…worth every penny and the staff are the loveliest bunch you could ask for!!! Thank you healthier weight for giving me confidence and going from a size 24 to a 10 in 9 months!!!!!!!

July 27, 2023
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Reply from Healthier Weight

Hi Caire,

Thank you for your heartwarming feedback - we truly appreciate you taking the time to write your review.

We are delighted that you chose to be a patient with us, and that you are happy with the work that we do. We are passionate about our patients, so it is fantastic to hear your experience.

We would also like to congratulate you on your astonishing results - that is a massive achievement.

Warmest Regards,

HW

Rated 5 out of 5 stars

Top Marks….

The experience was excellent from start to finish. Pre op I was fully informed re the procedure and what was required of me before the op, any questions were answered fully and all staff were knowledgeable and friendly. The hospital was superb the consultant and anaesthetist put me at ease and the nursing staff were attentive and super friendly they were a credit to the hospital. Post op i have used the app to ask questions which were answered almost immediately and again the staff I have spoken to during my post op calls have been excellent. I wouldn’t hesitate to recommend.

June 27, 2023
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Reply from Healthier Weight

Hi there,

Thank you for your fabulous review - we truly appreciate it and are pleased to hear that you have felt so well-informed throughout. We are always within reach and are happy to help, so it is lovely to read about your experience with us. We will furthermore be sure to forward on your kind words to the surgeon and hospital.

We look forward to following you on your journey!

Warmest Regards,

HW

Rated 5 out of 5 stars

Fabulous company

I had been thinking of surgery for quite a while and was worried about the whole process as it’s not a little thing, it’s life changing operation so making the right choices are important. I looked at various companies and decided to go with HW because I liked the way they conducted themselves , they were very efficient and the packages offered suited me.
Well, I’m so glad I did, the whole team have been just amazing, they have organised everything from start to finish , they have been with me every step of the way, provided me with all the information I needed pre op and post op, I am called regularly by the bariateic team to check up on my well being or answer any questions I have and on top of that they have provided me with a fabulous online app where I can access all the information I need to help me with meal planning , week by week food guidance , recipes, exercise, and much much more.
They build a relationship with you from the first call and make you feel so at ease and very relaxed, nothing is too much trouble, they have given me excellent customer service. I couldn’t have done this journey without them and even though I still have a way to go yet before I reach my target I know I have all the support I need whenever I need it to help me get there.
They are a very kind and caring company.

I’d like to personally thank the Bariatric team I deal with - Angela and Carla and the patient support team - Vicki Sophie and Grace your support has been outstanding and much very much appreciated. X

June 26, 2023
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Reply from Healthier Weight

Hi Fran,

Thank you so much for taking the time to write this review. We are so pleased that you have been happy with our service from the very start - across our various dedicated teams and through our app. Preparation and support are both incredibly important weight loss journeys and we are thrilled that you have experienced these under our care.

You are absolutely correct in saying that you have our continuous support - with us, you are a patient for life and we look forward to following your fabulous journey.

Warmest Regards,

HW

Rated 5 out of 5 stars

Made me feel very at ease with…

Made me feel very at ease with everything. The support so far has been amazing, pre op and op date all confirmed and I am very excited to start my new journey!

July 23, 2023
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Reply from Healthier Weight

Thank you for your kind review Harriet. We are excited for your journey to start too, and look forward to supporting you throughout.

Warmest Regards,

HW

Rated 5 out of 5 stars

I am now 2 years Post Op and Healthier…

I am now 2 years Post Op and Healthier Weight have always been on the ball with contacting me every couple of months to begin with for so long and then my 6 month, my 1 year, 18month and 2 year check up to make sure I'm okay, they also made me feel like I can contact them whenever I need too which I have done via email or call and someone has gotten back to me as soon as possible.
I originally decided to go with HW as they didn't seem as "salesy" on the phone as some other companies and actually cared about why I was doing this and I still feel this to this day. Thankyou to the whole of the team!

July 17, 2023
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Reply from Healthier Weight

Hi Sherriden,

Thank you for taking the time to write this review. We are extremely pleased to hear about your experience - open, continuous communication is so important to us, as this provides patients with the best possible support. With us, you are a patient for life and we look forward to staying in touch with you.

Warmest Regards,

HW

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