Order never sent; emailed to query, told it had shipped and received a tracking number - when tracing that, my item was still at xyz facility, only the label printed (apparently): I emailed again and... See more
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See what reviewers are saying
Healthletic is one of the "Good Guys" when it comes to supplements and customer service. I found the quality of their products to be exceptional and their delivery system to be fast. I especially want... See more
Frustrating and disappointing experience with this company. I purchased an item on 7/15 and expected to get a shipping notice (especially considering this is supposedly a U.S.-based company). After si... See more
I started using your product about 2 months ago. A recent test showed that my arteries are looking better with less build-up. I am hoping that the continual use of this product will clear up my arte... See more
Company details
Written by the company
Supplements and systems for peak health. Company offices: US: Healthletic LLC 312 W. 2ND ST #2359 CASPER, WYOMING 82601 UK: Healthletic LTD 27 Old Gloucester St London WC1N 3AX, UK Support: hello@healthletic.io
Contact info
312 W. 2ND ST #2359, 82601, CASPER, United States
- hello@healthletic.io
- healthletic.io
Breach of guidelines
I never received my order
I never received my order. The product ships from Lithuania, which if I had known, I would not have ordered it. After 21 days of watching the tracking information from Lithuania Post, the US Postal Service notified me that the package could not be delivered due to it being shipped with counterfeit postage. I have requested a refund, but I have not heard back from the company.
Easy to navigate and update the…
Easy to navigate and update the prescription renewal.
Although suppliments didn't result in…
Although suppliments didn't result in any changes for me I highly recommend anyone to try themselves as result do vary. They were very helpful and worked with me every step of the way. They stand behind their products and their clientele promptly. A high integrity company.
The fast and easy update of my shipping…
The fast and easy update of my shipping information !
Order never arrived and now they charged me for a 2nd order
Placed a single order that never arrived and they made it a subscription and they already charged for a 2nd order. They claim product is made in USA but it was shipped from Lithuania and ultimately blocked by US Customs. So I've been charger 2x and have no product. Also do not use Shopify. I tried reporting a problem and that site did not work at all.
Very easy to find exact information
Very easy. There was wonderful specific information that was very relevant and helpful.
The information about the product
Scammed!!
I received the product after I saw negative reviews. I didn’t open the bottles. I immediately sent an email to get a refund. They had me take a picture of the packaging label and show the unopened bottle seals. They sent me return information. I paid the shipping to return the product. Now I get a message saying don’t do refunds. They will just send that same photo someone else. What a scam!!
Website was easy to navigate
Website was easy to navigate. Checkout was seamless.
Unfortunately I had to return my…
Unfortunately I had to return my product due to health issues. I thought it would be a nightmare but thanks to Charina and Chelsea it was so easy. They explained the return process and followed up everytime I would contact them. Absolutely wonderful customer support service and support! This is an A+ company!
How easy it was to order now
How easy it was to order now? Just gotta wait on the product. See if it's real.
Automatically put on "auto ship" despite my direct consent.
Ordered 3 bottles, and was instantly put on "auto re-supply", the moment my 3 bottles arrived... Yep, this company attempted to charge and supply me with another 3 bottles the very instant that the original order arrived. Thankfully I checked my credit-card for unauthorized billing, & was able to cancel before fulfillment, but it still led to the frustration and inconvenience of having to cancel & re-issue my original credit-card. Do not order from this company. Unauthorized auto-shipping is criminal.
Believe this to be a fake company
Believe this to be a fake company. Never recieved my order and get AI replies from my inquiries. Was charged for a second order that I never ordered. Do not place an order with this company.
Complete scam, they stole my money
I made an order on April 30th. I waited 15 days before contacting the company to ask. I kept getting some excuse about surging demand. One month after that, I contacted them again. Same answer and same none action. I asked for a refund and got nothing. I have given up trying.
Be VERY careful when ordering from these people. They will take your money and give you nothing back. I made this mistake, don't fall for this scam.
I hope this helps.
I went looking for a top quality product
I went looking for a top quality BPC-157 and found it here at Healthletic. They provide a great product at a competitive price for the quality. The only disappointing point is the time to receive the product. In my case almost 21 calendar days from shipping date. There are likely many reasons for this but I won't blame the company as once the shipment was made it was out of their control. They answered all my emails promptly and provided the best support possible. My product finally came and its exactly what I needed. No regrets doing business with Healthletic.
Unrelaible Delivery, Zero Support, and Deceptive Marketing
As many others have reported here, Healthletic is lacking in its delivery capabilities but quick to have its AI respond with a "we'll get right on your issue" when you ask for a shipment update.
As I was preparing to make a fourth status update request to initiate a PayPal dispute, I first took it upon myself to review the order again. At that time I noted an update to my order status, dated one day earlier. I clicked the tracking link and found that 44 days after paying in full, someone in Lithuania created a shipping label.
At this rate, I should have that "sticker on a box" in another 6 weeks, and perhaps my supplements by Winter. Although, based on the others' experiences, the supplements may never arrive at all.
One thing you can rely on from Heathletic, however, is daily emails after you pay for your purchase, touting that they are overstocked with the very product you just bought and need to sell it off quickly.
Helathletic uses deceptive marketing. I cannot even judge the product, as I cannot seem to get it delivered. Lesson learned. I will be taking my business elsewhere from now on.
Status Update: the package arrived 57 days after the order was placed. I will not be placing any future orders.
DO NOT ORDER FROM THIS COMPANY
I guess the product, Natokinesse is ok, but the point in taking a supplement is "CONSISTENCY”, and these folks make consistency à big JOKE! Weeks and weeks and more weeks go by and still no order fulfillment on my second/subscription order. Then I am told they are having product delivery on their end because the product is shipped from, get this...Lithuania!!!SERIOUSLY??!!!!
OIh, and did I mention that my first subscription order was three weeks late???!!!
Do not… and I Strongly repeat: DO NOT BUY FROM HEALTHLETIC!!
YOU HAVE BEEN WARNED!!
BTW...One Star Rating is being verrrry generous.
ordered one month ago still no product
ordered one month ago still no product. Same email response Oh it's on back order. I have emailed three times. Asked for a refund no response
I ordered Nattokinase from this company…
I ordered Nattokinase from this company 6 months ago and never received it. They just refunded my money they say so I’ll check and see if it refunded into my account.
The product is top shelf
The product is top shelf. Shipping was very long.
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