Healthletic 

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Rated 1 out of 5 stars

Order never sent; emailed to query, told it had shipped and received a tracking number - when tracing that, my item was still at xyz facility, only the label printed (apparently): I emailed again and... See more

Rated 5 out of 5 stars

Healthletic is one of the "Good Guys" when it comes to supplements and customer service. I found the quality of their products to be exceptional and their delivery system to be fast. I especially want... See more

Rated 1 out of 5 stars

Frustrating and disappointing experience with this company. I purchased an item on 7/15 and expected to get a shipping notice (especially considering this is supposedly a U.S.-based company). After si... See more

Rated 5 out of 5 stars

I started using your product about 2 months ago. A recent test showed that my arteries are looking better with less build-up. I am hoping that the continual use of this product will clear up my arte... See more

Company details

  1. Vitamin and Supplements Store

Written by the company

Supplements and systems for peak health. Company offices: US: Healthletic LLC 312 W. 2ND ST #2359 CASPER, WYOMING 82601 UK: Healthletic LTD 27 Old Gloucester St London WC1N 3AX, UK Support: hello@healthletic.io


Contact info

Breach of guidelines

All reviews

(745)

534 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This company is the worst I have ever…

This company is the worst I have ever dealt with. It over a month to get my order, they never communicated with me. And they charged me twice for orders I didn't make. I disposed of the product I received because I don't trust their products, if they scam you they probably don't have a legitimate product.

May 11, 2026
Unprompted review
Healthletic logo

Reply from Healthletic

Hi Bradley, we’d like to look at this directly. On the charges: our discounted pricing applies when the subscription option is selected at checkout, which is shown on the product page and listed in the cart before purchase — but if charges were made that don’t match that, we want to correct them. We haven’t been able to locate an order or support history under the name shown here. Send our team the email address used at checkout and we’ll review every charge on the account and the delivery record. — The Healthletic Team

Rated 1 out of 5 stars

Lithuania

Product supposedly shipped from Lithuania. Really and they claim to have warehouses in the U.S. Product was purchased in February it is now July and still getting nothing but lies. I would not trust the product even if I received it. No telling what is actually in it.

July 3, 2026
Unprompted review
Healthletic logo

Reply from Healthletic

Hi Larry, an order placed in February that still hasn’t arrived is something we want to resolve rather than explain. On origin: Healthletic is a US-based company, and while some orders were fulfilled from our European warehouse during stock shortages, orders are now fulfilled from our US warehouse. We couldn’t locate an order under the name shown here, so send our team your order number or the email used at checkout and we’ll resolve this with a refund or a replacement — whichever you prefer. — The Healthletic Team

Rated 1 out of 5 stars

Shipped a continuing supply of a…

Shipped a continuing supply of a product and billed me when i didn't request it.

July 3, 2026
Unprompted review
Healthletic logo

Reply from Healthletic

Hi Robby, we’d like to clarify how the pricing worked on that order. The discounted rate applies because the subscription option is selected — it’s shown on the product page and listed in the cart as a monthly subscription before checkout. Our records show that when you contacted us on 3 July the subscription was cancelled, so no further orders or charges will be created. If you’d like us to review the charge for the shipment already sent, contact our team and we’ll look at the options that apply. — The Healthletic Team

Rated 1 out of 5 stars

Still waiting ordered over a month ago!

Still waiting ordered over a month ago!

June 1, 2026
Unprompted review
Healthletic logo

Reply from Healthletic

Hi Rick, your order took longer than it should have and you shouldn’t have had to chase it as often as you did. Our records show that when you asked for a refund on 3 July we confirmed it the same day. If it hasn’t reached you by now, contact our team and we’ll follow it up straight away. — The Healthletic Team

Rated 1 out of 5 stars

Still waiting for the product order on…

Still waiting for the product order on 28/5/26

July 2, 2026
Unprompted review
Healthletic logo

Reply from Healthletic

Hi Sonya, we’d like to get this sorted. We haven’t been able to identify the order from the name shown on the review alone — please send our team the email address used at checkout or your order number and we’ll check where the parcel is and arrange a replacement or refund. — The Healthletic Team

Rated 1 out of 5 stars

Never Received - Scam or Incompetent?

Placed my order on 5/16/26. Money was charged to my card on 5/18/26. Order was not fulfilled until 3 weeks later and reaching out to customer service to find out why. I was assured it would be sent asap but that they had a high volume of orders, yada yada yada. The order finally shipped a week later from Lithuania, not the U.S. as I had thought. The package has been “stuck” in customs since June 8th and it is now July 1st. I have asked for my money back and have threatened to dispute the charge twice but their standard response is to be patient and that they can’t control customs timing. However, customs will only delay a package if it’s questionable or lacking proper documentation or fees. They’ve washed their hands of me and I of them. I’ve disputed the charge with my credit card and will hopefully receive a refund. We will see. If this company isn’t a scam, they at the very least have an unsustainable business model. By now, I should be on my second bottle of this supplement and yet I haven’t even received the first. It’s an unreasonable timeline and they should not offer international shipping if they can’t actually complete the process. Here’s an interesting concept, why not ship a boat load of this stuff to their supposed location in WY in order to fulfill U.S. orders.

May 16, 2026
Unprompted review
Rated 4 out of 5 stars

Not a scam but LONG delivery time.

We were already taking nattokinase but their website was beautifully configured and we needed refills, so I ordered 3 bottles. And yes, I ordered before I did deeper investigation. My bad! It appears their location in Casper, WY is a FedEx store with a PO Box, which was disappointing. I figured I’d been had at that point. But I persevered on. For weeks my order number status never moved. I emailed twice and got prompt, full answers that my order was indeed valid and being prepared. They said they’d been swamped by so many orders they were working hard to catch up. Then, exactly 7 weeks to the day from my order date, my order arrived. It was very securely packaged, each bottle individually wrapped inside a very stout box. I was very impressed by this. I rated them 4 stars for the length of time from order to receipt. Seven weeks is stupid. But, when my order status went to “shipped,” the package arrived in about 4 days. I’ll order from them again knowing full well that the process isn’t for quick delivery.

May 4, 2026
Unprompted review
Rated 1 out of 5 stars

I placed an order May 1st it's now July…

I placed an order May 1st it's now July 1st I have been in contact with them at one point they did refund my shipping fees but I still haven't received my product nor have I received my tracking number so I have now today June 1st ask for a refund let's see what happens.

May 1, 2026
Unprompted review
Rated 1 out of 5 stars

WORST EXPERIENCE EVER!!!!!!!!!!

WORST EXPERIENCE EVER!!!!!!!!!!
They stole from me, then told me where to return their product, but gave me a non existent address so USPS returned my item back to me, then they said oh yeah, sorry about that, here’s a different address, then said they won’t refund me the double return shipping I had to pay because of their incompetence.
This company is to be avoided at all costs!!!! It took a month to get my product to begin with, I tried 2 pills of the BPC157 and it gave me cardiac side effects, raging anxiety, it was awful.
Healthletic SUCKS and they’re thieves.

June 29, 2026
Unprompted review
Rated 1 out of 5 stars

Never got order

Ordered in April and here it is almost July and no order. Supposedly the order got delayed in customs. I have been in contact with this company as they at least will respond to emails and they keep telling me it is coming and they was going to reship...sorry not buying it and I feel I got scammed!

April 15, 2026
Unprompted review
Rated 1 out of 5 stars

Never received the order shipped from…

Never received the order shipped from Lithuania after 30 days and USPS just updated tracking with ‘counterfeit postage’ alert so the package will be disposed of. Have requested a refund but have not received a confirmation from their customer support or PayPal. Wish I’d checked Trust Pilot before ordering!

June 27, 2026
Unprompted review
Rated 1 out of 5 stars

Do not under any circumstances purchase…

Do not under any circumstances purchase anything from healthletic they are a rubbish fake bunch of scammers. I placed an order for bones 01 and received absolutely nothing. Thankfully I used paypal and have already received one refund. Like other reviewers I received a second payment on my account without my authorisation. Paypal are reviewing this aswell and I should be refunded for that also. I strongly suggest using paypal rather than your credit card as it is easier to resolve disputes through them. With credit card details you are at the mercy of the bank which can take weeks. Also immediately change your password, plus you can stop recurring payments through your paypal account. Go to the settings cog, select payments scroll down and you will see the recurring payments symbol . Click on that and all your accounts will appear. Click on heathletic and it will bring up that it is active. Click inactive and your account will be deactivated. I hope this helps they are sneaky and deceptive and rely on people being misinformed. Discusting and appauling behaviour.

June 26, 2026
Unprompted review

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