Healthletic 

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Rated 1 out of 5 stars

Order never sent; emailed to query, told it had shipped and received a tracking number - when tracing that, my item was still at xyz facility, only the label printed (apparently): I emailed again and... See more

Rated 5 out of 5 stars

Healthletic is one of the "Good Guys" when it comes to supplements and customer service. I found the quality of their products to be exceptional and their delivery system to be fast. I especially want... See more

Rated 1 out of 5 stars

Frustrating and disappointing experience with this company. I purchased an item on 7/15 and expected to get a shipping notice (especially considering this is supposedly a U.S.-based company). After si... See more

Rated 5 out of 5 stars

I started using your product about 2 months ago. A recent test showed that my arteries are looking better with less build-up. I am hoping that the continual use of this product will clear up my arte... See more

Company details

  1. Vitamin and Supplements Store

Written by the company

Supplements and systems for peak health. Company offices: US: Healthletic LLC 312 W. 2ND ST #2359 CASPER, WYOMING 82601 UK: Healthletic LTD 27 Old Gloucester St London WC1N 3AX, UK Support: hello@healthletic.io


Contact info

Breach of guidelines

All reviews

(745)

533 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Dealing with Healthletic is frustrating…

Dealing with Healthletic is frustrating to say the least. I originally purchased the NattoKinase 20,000 on April 20th. Because the item was falsely advertised as a U.S. manufactured product, I expected it to come to me fairly quickly. Not so. I just received an official, 4-page letter from U.S. Customs and Border Protection stating that the product was seized in Miami.

They have also been blowing up my email account with offers of " 50% off" and other such nonsense. To add insult to injury, they even tried to bill me on auto-ship.
Don't do it people!

July 20, 2026
Unprompted review
Healthletic logo

Reply from Healthletic

Hi Marvin, a customs seizure is something out of our control for the most part. We couldn’t locate an order or support conversation under the name shown here — send our team the email used at checkout or your order number and we’ll review it, including the marketing emails you’ve been receiving. On origin: Healthletic is a US-based company, and while some orders were fulfilled from our European warehouse during stock shortages, orders are now fulfilled from our US warehouse. — The Healthletic Team

Rated 1 out of 5 stars

DO NOT give this company your credit…

DO NOT give this company your credit card information. I placed an order for one bottle, which I never received, and they put me on a subscription. I have email them numerous times requesting cancellation. They claim that it is cancelled and continue to charge me monthly. I have now been charged 3 times and never received anything.

July 15, 2026
Unprompted review
Healthletic logo

Reply from Healthletic

Hi Jamie, three orders went out and none of them reached you, and that’s the core of the problem here. Our records show the subscription is now cancelled, so there will be no further charges, and a refund was processed on 15 July. We’d rather have delivered the products than refunded them, and we’re reviewing why these shipments stalled in transit. If the refund hasn’t reached you, contact our team and we’ll chase it. — The Healthletic Team

Rated 5 out of 5 stars

I ordered the Bones(01) and then found…

I ordered the Bones(01) and then found out my doctor didn’t want me to take it because of kidney issues. I requested a refund and cancellation of future shipments and was treated with kindness and a prompt response, including a full refund. I appreciate the understanding and help given to me through the Healthletic staff.

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

JUST ordered Hairmidian…….

Just finally ordered a 3-month supply of the Hairmidian product and looking forward to seeing how effective it is. Cathlyn was a very helpful & responsive(!) CSR who answered my series of emailed questions as promptly as possible. Great job, Cathlyn! I’m puzzled & a bit concerned though that I couldn’t find any reviews online of said product though. Keeping my fingers x’d and hoping for the best with this leap-of-faith. I’ll try to follow up by November of ‘26 after giving Hairmidian a true chance.

July 13, 2026
Unprompted review
Rated 1 out of 5 stars

WARNING - they will fraudulently charge your credit card

WARNING - Healthletic will fraudulently use your credit card by putting you on a subscription service that you never authorized.

June 15, 2026
Unprompted review
Healthletic logo

Reply from Healthletic

Hi John, we’d like to clarify how our subscription pricing works. The discounted rate applies because the subscription option is selected: it’s shown on the product page, reflected in the bundle price before the item is added to the cart, and listed in the cart as a monthly subscription ahead of checkout. There are several accounts under the name shown here, so we haven’t been able to identify your order. Please send our team the email used at checkout and we’ll confirm the subscription status and review the charges directly. — The Healthletic Team

Rated 1 out of 5 stars

Terrible customer service

The products is good, but the company is terrible. I asked to cancel my subscription and they chose to ship my order anyway… as long as they get your money they don’t care. The worst customer services Ive seen in a long time. Stay away

July 10, 2026
Unprompted review
Healthletic logo

Reply from Healthletic

Hi Taylor, the order went out after you’d asked us to stop it, and we should have caught it before it entered fulfilment. Our records show the subscription was cancelled the same day you contacted us, and that the 35% discount you asked for was applied to that order on 13 July, shortly after this review. If anything about the amount still doesn’t look right, contact our team and we’ll go through it with you. — The Healthletic Team

Rated 1 out of 5 stars

DO NOT BUY ANYTHING FROM THIS SITE ITS…

DO NOT BUY ANYTHING FROM THIS SITE ITS A SCAM. THE HEALTH SUPPLEMANTS ARE FAKE AND T HALF THE TIME THEY ARE NOT SENDING YOU ANYTHING TILL YOU COMPLAIN ABOUT NOT RECIEIVING YOUR ORDER. AND THEY DONT TELL YOU THAT THE SHIP TIME COULD 4-5 MONTHS

July 9, 2026
Unprompted review
Healthletic logo

Reply from Healthletic

Hi Omar, we’d like to address both points directly. Our products are supplied and packaged to the specifications shown on the label, and we take any suggestion otherwise seriously — but we’d need to know which order and batch you received in order to look into it. On delivery, the timeframe described here doesn’t match our shipping times, and we couldn’t locate an order under the name shown at all. Send our team your order number or the email used at checkout and we’ll review both and resolve whatever is outstanding. — The Healthletic Team

Rated 1 out of 5 stars

Do NOT order from this company

Do NOT order from this company. They'll take your money, never ship anything to you, and keep telling you there's a 'delay' but everything is fine. I never received my order. A bunch of thieves and liars.

July 10, 2026
Unprompted review
Healthletic logo

Reply from Healthletic

Hi Tom, we’d like to resolve this. We haven’t been able to locate an order or support conversation under the name shown here, so we can’t check the tracking or refund position from the review alone. Please send our team the email used at checkout or your order number and we’ll process either a replacement or a refund. — The Healthletic Team

Rated 5 out of 5 stars

Satisfied speedy service

I received two emails, with different order numbers, following a single order I had placed. I sent an email to customer service asking for clarification to avoid getting billed twice. Within an hour, they had confirmed one of the two orders and asked me to forward a copy of the 2nd confirmation. I sent the copy. 1st thing next morning I received an clarification that the 2nd email was an internal error,& that there was only 1 order and thanking me for my purchase.
I am amazed and very happy with the speed of the customer service.

July 9, 2026
Unprompted review
Rated 2 out of 5 stars

Be wary of this company

Be wary of this company. I set up a standing order for their body protection formula. It took FOREVER to get the first order. Then they charged my credit card for two subsequent monthly orders without shipping the product. When I contact customer service the response time is acceptable, but the excuse that the demand outpaces the supply is unacceptable, especially if they charge a credit card and never ship the item. After several email exchanges I did receive one of the orders, but I'm STILL waiting to receive the one missing order, and it's going on four months now. In my last email I demanded a tracking number for the missing order or refund the cost of the order to my credit card. I have also cancelled the standing order and will never order anything from this company again!

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered the Nattokinese once I…

I ordered the Nattokinese once I received it I was told by my doctor I cannot take this. I immediately emailed the company and explained this to them. I did receive a reply right away telling me where to return the product and to give them the tracking number which I did. They received the product approximately 5 days later at which time I emailed again to confirm they had received it. They replied immediately that they had received it and said they would refund my money. They did just that, my money was refunded the next day. I am very pleased with the immediate replies they gave me and the refund. I would reccomend them to anyone they are a very trustworthy company.
Joyce Malone, Las Vegas, NV

July 7, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered Nattokinase

Ordered Nattokinase, 3 bottles. Took over one month to receive. Paid through Shopify which after reading all of the reviews here may have saved me a lot of headaches with fraudulent charge claims. I was actually surprised to receive the product as I figured I had been scammed. Bottles were packaged okay, but was suspicious of the authenticity of the ingredients. I took a risk and tried 2 capsules. I am fairly certain that what I received was not Nattokinase, but a diluted mixture of niacin powder. I could tell by an almost immediate reaction that is known as a niacin flush which I have experienced before from taking niacin. Nattokinase would not do this on its own even at the 10,800 FU level. I have taken more reputable brands of Nattokinase at higher doses and never experienced this reaction. I would not trust this product as the genuine article. Order at your own risk.

July 6, 2026
Unprompted review
Healthletic logo

Reply from Healthletic

Hi William,
If you noticed a physical reaction after taking the capsules, please stop taking them and speak with a healthcare professional. We couldn’t locate an order under the name shown here — send our team your order number or checkout email so we can identify the batch involved. — The Healthletic Team

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