HealthMarkets Reviews 

3,182
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

Kevin Green has been a huge help for me. I retired early and finding health insurance has become a huge hassle with our current administration. Kevin has been able to find something I can afford.

Rated 1 out of 5 stars

I pray this company goes completly bankrupt to never resurrect! I called once to check rates for possible near future coverage; I have been constantly daily harassed with calls for several mont... See more

Rated 5 out of 5 stars

Kevin Green is very knowledgeable in finding you the right health and life insurance. And he does that in a very timely manner too.

Rated 1 out of 5 stars

Called the phone number, asked to speak to a specific agent in the Savannah, GA office who had been recommended to me. Person on phone ignored my question, just repeated "How can I help you?", when I... See more

Company details

  1. Health Insurance Agency
  2. Dental Insurance Agency
  3. Insurance Agency
  4. Life Insurance Agency

Written by the company

HealthMarkets is here to make shopping for insurance as simple as possible. Whether online or over the phone, we work to understand your unique insurance needs. Our FitScore® compares plans from more than 200 companies nationwide to provide a customized list of the right options for you. The higher the FitScore, the closer the plan is to your ideal match. And it doesn't stop there, our FitScore will continuously search the market to help ensure you always have the right coverage at the right price. We'll notify you whenever we find something better!


Contact info

3.4

Average

TrustScore 3.5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(3,182)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very knowledgeable agents good plans…

Very knowledgeable agents good plans with good benefits I am very pleased with the service I received and the patience he had for me and that's why I gave it a rating of five stars

April 4, 2021
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Reply from HealthMarkets

Our agents pride themselves on their expertise. We're glad you were able to benefit from their skills, Alberto. Thank you for the kind words! -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

Rob has been great walked me through…

Rob has been great walked me through the whole process while explaining everything step by step he took the time to make sure he found a insurance that fit mine and my wifes needs. Shopping for insurance can be an intimidating experience but not this time with robert watkins i feel confident i got the best insurace for my budget thank you rob.

April 1, 2021
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Reply from HealthMarkets

No problem, Saverio! The world of insurance can be very confusing, but we're pleased to hear that Rob was able to help you navigate it. Thank you for the review! -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

Trent was very helpful and answered…

Trent was very helpful and answered every questions I have. I am very please and able to get medical insurance right away.

March 30, 2021
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Reply from HealthMarkets

Thank you for the kind words! -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

Top notch! Highly recommend!

Mark was patient with all my questions, broke down all the ridiculously numerous options to just the manageable few that was right for me, and was very personable, as well as easy to reach. He always got back to me quickly whenever I left a message for him. Top notch! Highly recommend!

March 30, 2021
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Reply from HealthMarkets

Thanks for the recommendation, Steve! -HealthMarkets Corporate Team Member

Rated 1 out of 5 stars

He will kick you when you are down

I was in a tough spot with no insurance and just needed the minimum to be complaint with the then existing ACA mandate. Chris Howell somehow convinced me that a very high priced term life insurance policy was a required part of being compliant. He is highly unethical and takes advantage of people in desperate situations. I would advise you look elsewhere for an honest broker.

March 29, 2021
Unprompted review
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Reply from HealthMarkets

Hi, Ben. We're sorry to hear about your experience. Are you still looking for any further assistance? Please let us know if there's anything we can do to help you. You can reach us at CustomerSupport@HealthMarkets.com. -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

Chris was very helpful

Chris was very helpful with finding the best policy and I was able to afford gap insurance

March 27, 2021
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Reply from HealthMarkets

Thanks, Kevin! -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

This was easy and fast

This was easy and fast, my agent Andrew Storing was incredible. He listened to my needs, my wants and expectations, then fit me into the perfect plan. Very pleased with the attentiveness he gave.

March 25, 2021
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Reply from HealthMarkets

Happy to hear it, Richard! -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

Dave was excellent to work with for a…

Dave was excellent to work with for a first time Medicare policy. He knew his products and was very professional. I’m very satisfied with my choices and look forward to working with him in the future.

March 24, 2021
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Reply from HealthMarkets

Thanks, Jeff! -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

Jordan Bass is amazing

Jordan Bass is amazing. Very informed and makes the process easy. We have referred many friends to him.

March 24, 2021
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Reply from HealthMarkets

Thanks, Joseph! And thank you so much for referring your friends to us! -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

Carol made choosing an insurance easy…

Carol made choosing an insurance easy for me. With my life change experience, I was able to turn over to Carol and be at ease with the policy she had to offer. She has been highly recommended through a friend and I have already highly recommend her as well.

March 23, 2021
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Reply from HealthMarkets

Thanks, Diane! -HealthMarkets Corporate Team Member

Rated 2 out of 5 stars

Unprofessional and Poor Communication

Lindsay and Kelly Niemann did not explain many details. This resulted in a 5 fold increase in our family deductible and doubling of our insurance premium without any advance warning. One agent also emailed another agent and mistakenly cc'd us, saying unprofessional and judgmental opinions without knowing or understanding the extreme difficulties and health crisis our family has been facing.

March 22, 2021
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Reply from HealthMarkets

We are sorry to hear about your experience. This does not sound like the customer service to which we strive for. We would like to investigate this matter in further detail. Could you send an email to us at CustomerSupport@HealthMarkets.com with your name, contact information, and a brief summary of what happened? Thank you. -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

Explained everything very well and is…

Explained everything very well and is willing to help if I call and have a question.

March 22, 2021
HealthMarkets logo

Reply from HealthMarkets

Please let us know if you ever need any help, Nina! Thanks for the review. -HealthMarkets Corporate Team Member

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