Have been in Health Insurance for 40+ year's & changed funds last year to HP & I am classed as a new starter in their system even though they confirm I am not & have no waiting periods. But told unfor... See more
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Toxic organisation resulting in rogue elements within the staffing ranks. Really feel for the respectful and delightful staff numbers who get caught up in this ‘not for profit’ theatre. Extensive amou... See more
Avoid this company. First kept confusing us with another client and refused to pay for eye surgery. Then because of this confusion, we almost had our surgery cancelled. Then we had our doctor abuse us... See more
Company replied
Long time member. Satisfied with existing services. Would appreciate benefits to be paid on extra claims as we have top cover with Gold Extras, but even treatments which will save the fund in the long... See more
Company replied
Company details
Written by the company
We’re on our member’s side and have been looking after SA’s health for over 85 years. As a not-for-profit health fund, we’re passionate about our mission to improve the health and wellbeing of our members and our community. We’re for better value and Canstar agrees - we’ve been awarded Australia’s Most Satisfied Customers by Canstar, 6 years running. Find out more at healthpartners.com.au
Contact info
101 Pirie Street, 5000, Adelaide, Australia
- 1300 113 113
- ask@healthpartners.com.au
- healthpartners.com.au
1.7
Bad
205 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Excellent Customer Service & attention…
Excellent Customer Service & attention to detail in completing my request.
March 10, 2020
Unprompted review
Reply from Health Partners (Australia)
Glad to hear you're happy with us Robert. All the best!
Amazing help at hospital and after care…
Amazing help at hospital and after care at my daughters with physio equipment and phone calls from nurses which I am still getting now i have returned to Clare
March 5, 2020
Unprompted review
I cannot fault Health Partners
I cannot fault Health Partners. I have been with them for years and I hope to continue my partnership with them into the future. If you're looking for a great fund, go with Health Partners...you can't go wrong!!
December 20, 2019
Unprompted review
Reply from Health Partners (Australia)
We're so happy to hear you're happy with us. Thank you for the great review.
HAD AN EYE TEST WHICH DETECTED AN OPTIC…
HAD AN EYE TEST WHICH DETECTED AN OPTIC NERVE DIFFERENCE REFERRED ME ON TO SPECIALIST AND SO FAR SO GOOD
November 21, 2019
Unprompted review
Reply from Health Partners (Australia)
Thanks for sharing your experience. I'll be sure to pass on your feedback.
happy with all services
November 21, 2019
Unprompted review
Reply from Health Partners (Australia)
Thanks for your review Elizabeth
Health Partners are a very reliable Health fund, members health are its priority …
Health Partners are a very reliable organisation in maintaining good health at reasonable cost. Peter
November 15, 2019
Unprompted review
Reply from Health Partners (Australia)
Thanks for your feedback Peter and choosing Health Partners.
At 79 I do not need pregnancy cover.
November 14, 2019
Unprompted review
Reply from Health Partners (Australia)
Thanks for your feedback Judith. If you'd like to chat about your cover, feel free to call us on 1300 113 113.
Health Partners have been most generous…
Health Partners have been most generous with the assistance they've provided to me which allowed me to receive the critical care and support I required to recover my health and well-being.
November 14, 2019
Unprompted review
Reply from Health Partners (Australia)
Pleased to hear you're happy with us Lisa! Thanks for sharing.
Quality affordable cover
I haven’t had to make a claim yet but I’m really happy with my level of cover for what I’m paying
November 14, 2019
Unprompted review
Reply from Health Partners (Australia)
Glad to hear you're happy with us Stephanie. Thanks for sharing your experience so far.
Hi we have been with health partners…
Hi we have been with health partners for May years and have been very happy
November 14, 2019
Unprompted review
Reply from Health Partners (Australia)
Thanks for your review and for being such a loyal member.
Great dentists at health partners
I value the health partners dental and find the service there terrific. Great free checkups for the kids. I would like to see a higher percentage payout though when I visit.
November 14, 2019
Unprompted review
Reply from Health Partners (Australia)
Thanks for your honest feedback Naomi.
Health Partners have been our insurer…
Health Partners have been our insurer of choice for many years.
November 14, 2019
Unprompted review
Reply from Health Partners (Australia)
Thanks for your review and for being such a loyal member.
I support health partners (HP) because its a quality operation start to finish.
I support health partners (HP) because it gives me the best rates and benefits package i could find. Also, interface dealings (face to face, over the `phone or through HP`s other systems) over the years have have been consistently accurate, efficient courteous and timely. HP is a quality operation and it has my strong support. Thank you to all the people of HP who have made this possible.
November 14, 2019
Unprompted review
Reply from Health Partners (Australia)
Great to hear you're happy with your Health Partners cover. We're a fund that's owned by members and run for members, so your health will always come first!
I have for many years had extras
I have for many years had extras
Never ever had any problems accessing reimbursement.
Covers all aspects of my health needs at this time
November 14, 2019
Unprompted review
Reply from Health Partners (Australia)
Pleased to hear you're happy with with your cover Louise.
A cheap option in health cover
A cheap option in health cover, but not brilliant in what you get back, have silver cover extras and still out of pocket costs, Hubby has on going physio appointments and it soon eats into benefits. Very happy with dental. Usually go to Specsavers for glasses but still pay $100 dollars for 2 pairs from $199 range. If you want lowish cost health cover this is for you but don't expect big refunds.
November 14, 2019
Unprompted review
Reply from Health Partners (Australia)
Thanks for your honest feedback Vanessa.
Efficient very friendly staff
Efficient very friendly staff
Optical at Modbury are awesome
November 14, 2019
Unprompted review
Reply from Health Partners (Australia)
Thanks for your review John.
Great service
Great service - understood my personal need and followed up with the result I was after👍
November 14, 2019
Unprompted review
Reply from Health Partners (Australia)
Thanks for your feedback and choosing Health Partners.
Great Cover Health Insurance
Like with all Health Insurance, it is expensive, but the rewards are good.....20% off at participating pharmacies (not medications though), although they do cover quite a bit on some medications. Dental is very cheap with this cover, as is Physio, and the choice of hospitals and surgeons, if needed, is always top priority, especially being an ex nurse!!! Overall we've always been very happy with Health Partners, but it would always be nice if it were cheaper!!!
November 14, 2019
Unprompted review
Reply from Health Partners (Australia)
Thanks for such an honest review David. Our team work really hard to provide our members with the best service possible.
Thanks for sharing.
Never had any issues with any claims or…
Never had any issues with any claims or assistance
November 14, 2019
Unprompted review
Reply from Health Partners (Australia)
Thanks for the review Ian
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