Healthpilot Reviews 1,898

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 641 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and patience, making the process of finding and selecting plans much easier. Many people highlight the outstanding customer service, noting that representatives are professional, kind, and dedicated to ensuring a smooth and stress-free experience. The website is frequently mentioned as easy to navigate and understand, allowing users to compare different policies effectively. However, some customers also noted occasional issues, such as unresponsiveness to email inquiries or software glitches that prolonged the enrollment process. A few other people also felt that customer service could be inconsistent, with some representatives being unhelpful or unwilling to thoroughly explain plan details.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers consistently praising their helpfulness, knowledge,... See more

Customer service

Users describe positive interactions with customer service, highlighting representatives as extremely... See more

User experience

Customers consistently note positive experiences with user experience, describing it as pleasant,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the helpfulness, professionalism, and... See more

Website

Customers had positive experiences with the website, consistently finding it easy to navigate, read, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The representatives that I spoke with were extremely helpful. I started off with Grace and was switched over to due to Grace not being licensed for one of the products I was interested in. Very nice y... See more

Rated 5 out of 5 stars

Over and above is not something I hear lately in this country when it comes to genuine service and honest help. I had put off signing up for my Medicare Advantage Plan for over 2 years strictly becaus... See more

Company replied

Rated 5 out of 5 stars

Shelly Woods is the reason for the score. She was able to resolve the 3 days of frustration with a non working Medicare.gov, app, live support staff with a consistent message that the Medicare help... See more

Company replied

Rated 5 out of 5 stars

I spent days, no, it was weeks researching the best medical plans for myself and my wife when we retired, but Healthspot eliminated all that hassle when I needed to change plans. And what's best is th... See more

Company replied


Company details

  1. Health Insurance Agency

About Healthpilot

Written by the company

Medicare Advantage Plan

Find your Medicare plan online in minutes. No spam calls, no catch.

Get Medicare recommendations based on your doctors, drugs, and needs. Enroll online by yourself or with support from one of our experts.


Browse plans without the spam. No email or phone number required.

Browse plans from top carriers online without entering your contact information. It’s fast, secure, and completely free to use with no obligation to enroll.

View plans side-by-side. Compare coverage between carriers.

View plans side-by-side to compare costs, drug coverage, and provider networks. Get recommendations based on what matters most to you.

Fast and easy online enrollment. Avoid the wait times and paperwork.

Our online enrollment experience is designed to be fast and straightforward, so you can skip the long phone queues and time-consuming paperwork.

Help, but only if you want it. Get support from non-commissioned, licensed insurance agents.

Contact our licensed insurance agents for any questions you have. Our agents are not paid commissions, so their support is always unbiased with the plans we represent.

Find plans
Schedule a call

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Medicare Supplement Selection

Working with Tim made the health care supplement selection pricess so much easier than attempting on my own. Tim offers comprehensive knowledge to the process and is great to work with.

December 24, 2025
Healthpilot logo

Reply from Healthpilot

Thanks for sharing your experience. I’m glad working with Tim helped take the pressure off and made your options feel much more manageable. His knowledge and approach really make a difference, and we’ll be sure to pass this along to him!

If you ever need support again, we’re here to help.

Rated 5 out of 5 stars

Answered all my questions

Answered all my questions. Quickly found the right coverage for me. Every single person I talk to were very polite, informative and helpful. So thankful I call united healthcare

December 7, 2025
Rated 5 out of 5 stars

Easy to use

I used this when looking for a new Medicare drug plan. It shows you the 4or5 best plans for you. The info tells you what you will pay annually. This is very helpful because when I did my husbands we thought it was goi g to be to high because of a 50$ per month increase. What we seen was some of the plans were cheaper per month but double the cost annually. He stayed with the plan he was already on. It was 4000$ les per year that the others that would have been 8000$. I’m not on many meds so I went with a cheap monthly plan. The site is so helpful and fast. Highly recommend.

December 7, 2025
Rated 5 out of 5 stars

Helpful…

The person I spoke to was very helpful and spent a lot of time on phone with me while I got my application submitted.

December 7, 2025
Healthpilot logo

Reply from Healthpilot

Thank you for sharing this. We’re glad our team was able to help and take the time needed to get everything submitted. We’re here to support you for as long as it takes, so you can feel comfortable and confident throughout the process.

We appreciate you choosing Healthpilot.

Rated 5 out of 5 stars

Great service

The lady that talked to me was very professional and thorough. She helped me pick out the best plan for me and my husband also.

December 7, 2025

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