The representatives that I spoke with were extremely helpful. I started off with Grace and was switched over to due to Grace not being licensed for one of the products I was interested in. Very nice y... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Over and above is not something I hear lately in this country when it comes to genuine service and honest help. I had put off signing up for my Medicare Advantage Plan for over 2 years strictly becaus... See more
Company replied
Shelly Woods is the reason for the score. She was able to resolve the 3 days of frustration with a non working Medicare.gov, app, live support staff with a consistent message that the Medicare help... See more
Company replied
I spent days, no, it was weeks researching the best medical plans for myself and my wife when we retired, but Healthspot eliminated all that hassle when I needed to change plans. And what's best is th... See more
Company replied
Company details
About Healthpilot
Written by the company
Find your Medicare plan online in minutes. No spam calls, no catch.
Get Medicare recommendations based on your doctors, drugs, and needs. Enroll online by yourself or with support from one of our experts.
Browse plans without the spam. No email or phone number required.
Browse plans from top carriers online without entering your contact information. It’s fast, secure, and completely free to use with no obligation to enroll.
View plans side-by-side. Compare coverage between carriers.
View plans side-by-side to compare costs, drug coverage, and provider networks. Get recommendations based on what matters most to you.
Fast and easy online enrollment. Avoid the wait times and paperwork.
Our online enrollment experience is designed to be fast and straightforward, so you can skip the long phone queues and time-consuming paperwork.
Help, but only if you want it. Get support from non-commissioned, licensed insurance agents.
Contact our licensed insurance agents for any questions you have. Our agents are not paid commissions, so their support is always unbiased with the plans we represent.
Find plansSchedule a call
Contact info
414 Union St Ste 1900, 37219, Nashville, United States
- (855) 922-5051
- support@healthpilot.com
- healthpilot.com
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
OUTSTANDING. Over and above is not something I hear…
Over and above is not something I hear lately in this country when it comes to genuine service and honest help. I had put off signing up for my Medicare Advantage Plan for over 2 years strictly because of my previous experience with both Government and Corporate locations. Today HeathPilot walked me through what seemed complicated previously. Im extremely happy and await my new xust package. Thank You HeathPilot.
December 6, 2025
Reply from Healthpilot
Thank you for taking the time to share this, it truly means a lot. We know how frustrating past experiences can make this process feel and we’re really glad Healthpilot was able to help turn something that once felt complicated into something clear and manageable. Hearing that you felt genuinely supported and at ease is exactly why we do what we do!
We appreciate you trusting us and are glad to have you with Healthpilot.
User friendly and easy to navigate
Easy to understand and add my doctor's and medicine to find a plan that fits me best
December 7, 2025
Perfection
What I thought would be a nightmare, turned out to be a sheer pleasure
The Rep I spoke with took her time and explained everything step by step.
December 7, 2025
Reply from Healthpilot
So glad to hear this — thank you for sharing. We love hearing when an experience that felt daunting turns into something positive. Taking the time to explain things step by step is exactly how we aim to support our customers.
We’re here anytime you need us.
I signed up
I signed up, selected my own health plan (no help u from you) and got a message it would be 2 weeks to hear from you regarding if I qualify.. and I have not heard from anyone since.
December 6, 2025
Reply from Healthpilot
Thank you for letting us know about your experience - it's very important to us. We work hard to make it easy to enroll on your own, while also having a team of dedicated licensed agents available if you ever want help along the way. After enrollment, carriers may take some time to review applications, and we’ll always reach out directly if they need any additional information.
We’re contacting you now with the latest update. Please know that we are always here to help.
The process was very simple for me to…
The process was very simple for me to navigate through on the computer and that is important!
December 6, 2025
Everything seemed to go wrong
Everything seemed to go wrong. There was some sort of software glitch so it took an inordinate amount of time to get enrolled. So long, in fact, that we didn’t talk much about the specific benefits.
December 6, 2025
Reply from Healthpilot
Thank you for sharing this — we’re sorry the experience felt frustrating. That’s not what we want for anyone. We’re reaching out to you now to help make this right and to walk through any specific questions you have about your plan and benefits.
Your experience matters to us, and we appreciate you giving us the chance to follow up directly. We are here to help.
Process was streamlined and easy to…
Process was streamlined and easy to navigate. Very much a pleasurable experience.
December 6, 2025
Excellent service
December 4, 2025
changed my Medicare supplement coverage
Quick and easy/no that many options in my community
December 6, 2025
Your representative was very helpful.
December 6, 2025
Part D was so easy!
Well, I haven't received notice that my Part D was approved, so that makes it hard to write a review. But the process so far was very easy and I am anxiously waiting to hear that I am approved for the really awesome coverage.
December 6, 2025
Useful Medicare Insurance Advice
Being able to speak to an advisor by phone was helpful in comparing plans available to me. However I did learn afterwards that Healthpilot left off the list several other plans that were available in my area.
December 5, 2025
Customer Service: They were Very helpful with…
Customer service was Very helpful with information, pleasant and professional.
November 30, 2025
Very friendly and knowledgable
Very friendly and knowledgable. Agent spoke good english. Easy signup.
December 4, 2025
Amazing Service and Very Well Informed
They didn't pressure me and were extremely informative and very, very kind. They took all the time that I needed to feel well informed and secure in my choices. Right down to helping to guide where I needed to "click" next!!
December 4, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.