Very disappointed with the complete lack of service My order was delivered to the wrong address due to a mistake by Royal Mail and was returned to sender After over a month of attempting to co... See more
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ordered some probiotics, they never turned up. They responded to query stating they would contact royal mail. there is no proof they ever sent this order to royal mail. that was a week back, still no... See more
Placed an order with this store but decided not to pay any customs charge and return item instead. Was told by Ernie from the store in November my money would be refunded once the product was returned... See more
Everything is fine with delivery, but no one responded to the request for an invoice within 10 days. I tried to contact them through the website 4 times, but still no response. Order #29117 If anyone... See more
Company details
Written by the company
Health Food, Supplements, Tea, Vitamins and Holistic Treatments
Contact info
52 North Rd, LA11LT, Lancaster, United Kingdom
- 01524 388555
- enquiries@healthstoreexpress.co.uk
- healthstoreexpress.co.uk
1.6
Bad
114 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick delivery of products and a very…
Quick delivery of products and a very sweet handwritten note on the invoice. Highly recommend and will be using again.
November 30, 2021
Unprompted review
Fast delivery and best price i could…
Fast delivery and best price i could find!
November 30, 2021
Unprompted review
Very efficient service including next…
Very efficient service including next day delivery via DPD. Easy to use online shop with the option of setting up a subscription for a regular item at a reduced cost. Highly recommend Your Health Store.
November 17, 2021
Unprompted review
Great service
Great service. Placed my order on Sunday night, arrived via DPD on Tuesday. Well packed, best price.
November 14, 2021
Unprompted review
Excellent service
Excellent service and nice personal thankyou with the order.
October 28, 2021
Unprompted review
Great customer experience.
Great selection of products, some of which are hard to find elsewhere. Also great value for many and well packaged.
October 20, 2021
Unprompted review
I am so pleased with my health store in…Lancaster
I am so pleased with my health store in Lancaster, as this is the only place that sells my soap that I use.
They are both very helpful, & the services is outstanding 5star.
I live in a place called watchet in Somerset, which is know we're near Lancaster.
I have my soap sent in the post, it always arrives no later then 2 days.
October 19, 2021
Unprompted review
Got the order within a day
Got the order within a day. Amazing product. Also it was the cheapest price online.
October 16, 2021
Very impressed with this company
Very impressed with this company, best price for vitamins, next day delivery and inside the parcel goods are cushioned not with plastic but with a very effective cardboard contraption that I have never seen before, so well done!!!!
October 14, 2021
Unprompted review
Tumeric capsules
First time I have used your company 😊 no problems, delivery prompt and efficient thank you will definitely use you again 😊
Dorothy Hughes
Eskdalemuir
October 14, 2021
Excellent customer service
Excellent customer service - as always. At the Health Store the customer is a person, not a number.
October 13, 2021
Unprompted review
Did exactly what they said
October 10, 2021
Box badly squashed
All my items arrived quickly. The reason for only 3 stars is because the box containing the dandelion tea was so squashed that the two side of the base were torn and I have had to sellotape it up. Contents were good.
October 8, 2021
Unprompted review
Would definitely order again
Would definitely order again. The price was very competitive. I was kept informed from the point of purchase to delivery. Also a lovely little note from Kate who had packed it. Great!!
October 5, 2021
Unprompted review
Easy to order great product
Easy to order, received very quickly excellently packaged with a personal note, it’s the little things that make a difference.
October 3, 2021
My order came quickly and I'm satisfied…
My order came quickly and I'm satisfied with the quality of the product
October 3, 2021
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