Your Health Store Reviews 

113
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Very disappointed with the complete lack of service My order was delivered to the wrong address due to a mistake by Royal Mail and was returned to sender After over a month of attempting to co... See more

Rated 1 out of 5 stars

ordered some probiotics, they never turned up. They responded to query stating they would contact royal mail. there is no proof they ever sent this order to royal mail. that was a week back, still no... See more

Rated 1 out of 5 stars

Placed an order with this store but decided not to pay any customs charge and return item instead. Was told by Ernie from the store in November my money would be refunded once the product was returned... See more

Rated 3 out of 5 stars

Everything is fine with delivery, but no one responded to the request for an invoice within 10 days. I tried to contact them through the website 4 times, but still no response. Order #29117 If anyone... See more

Company details

  1. Vitamin and Supplements Store

Written by the company

Health Food, Supplements, Tea, Vitamins and Holistic Treatments


Contact info

1.6

Bad

TrustScore 1.5 out of 5

113 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.6

All reviews

(113)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service!
We took advantage of the ‘buy one and get the second half price’ and bought 2 Solgar products.
The ordering process was quick and easy and the items arrived, as promised, very rapidly.
Thank you!

April 2, 2021
Your Health Store logo

Reply from Your Health Store

Thank you for your wonderful review Stephen. We pride ourselves on great customer service. We hope to see you again on our next Buy 1 Get 1 Half Price promotion!

YHS Team

Rated 5 out of 5 stars

EXCELLENT SERVICE

March 23, 2021
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Reply from Your Health Store

We are so happy you had a great experience and hope to see you shop with us again soon.

YHS Team

Rated 5 out of 5 stars

Very pleased I found this health store! 😊

Excellent service. Great range of products.My order came quickly and very well packaged. Would definitely recommend.

March 5, 2021
Unprompted review
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Reply from Your Health Store

Thank you for your fantastic review Andrea. We hope you choose Your Health Store again!

YHS Team

Rated 4 out of 5 stars

Everything was easy and quick

Everything was easy and quick, arrived on time would shop with them again

March 4, 2021
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Reply from Your Health Store

Thank you for your review Jean. We hope next time we can make our service 5 stars!

YHS Team

Rated 5 out of 5 stars

I ordered Vitamin D tablets

I ordered Vitamin D tablets. From order to delivery, owner was extremely helpful and responded very promptly. Items delivered promptly in the best possible package.

March 3, 2021
Unprompted review
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Reply from Your Health Store

Thank you Ash. We hope you choose Your Health Store again.

YHS Team

Rated 5 out of 5 stars

Clear communication

Clear communication. Fast delivery. Good price.

February 19, 2021
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Reply from Your Health Store

Thank you for reviewing your experience Robert.

YHS Team

Rated 5 out of 5 stars

Excellent service

Excellent service, item arrived within the expected timescales

February 17, 2021
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Reply from Your Health Store

Thank you for taking the time to leave a review Jill. We're always looking for ways to improve our service and are happy your experience was excellent!

YHS Team

Rated 5 out of 5 stars

5 star shopping experience

Great prices, prompt service and speedy delivery. Very happy with my teas! Thanks!

February 13, 2021
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Reply from Your Health Store

Thank you. We hope you enjoyed your tea and we hope to see you shop with us again soon.

YHS Team

Rated 5 out of 5 stars

Prompt service

Prompt service. Very helpful staff. Recommended.

February 9, 2021
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Reply from Your Health Store

Thank you for your 5 star review.

YHS Team

Rated 5 out of 5 stars

Great Service

Quick dispatch and delivery. Easy to use website. I needed some advice so used the live chat. Adviser very helpful and friendly. Can't comment on the L Glutamine tabs yet as its too early. Would defintely use Health Store again.

February 8, 2021
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Reply from Your Health Store

Thank you Shelley, we are happy to had such a great experience with us.

YHS Team

Rated 5 out of 5 stars

Friendly and professional

Kate gave fast, friendly and professional service. As I need to shield I really appreciated the home delivery. I would recommend My Health Store without reservation.

January 23, 2021

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