Healthypetz Reviews 117

Total scam doesn't work and they access your account for repeat orders without notification and make it difficult to unsubscribe

I heard about healthy petz collagen product from a friend I have a dog who seems to be allergic to grass and a has very red belly that he constantly scratches. I’ve been using the collagen in his food now for four weeks with absolutely no change. It seems like this is complete snake oil. I would avoid this product at all costs.

I ordered in November and tried to reach them. I emailed in December and January I wanted a refund they offer
When you order. All I get is a generic
Response saying it was delivered. Then
They quit answering my emails. This
Does nothing for my dog. I feel it is not a legit company. Do not trust them SCAM

They said the package was shipped but delivered never got anything from them. I got some weird wrinkle cream, which was not it. Asked healthy pets as for a refund or a new shipment said no they couldn’t do that. I needed to report it with the Postal Service.

Arrived within 2 weeks, undamaged and appears to be working incredibly well for my dog's itching, hair loss and pimples.

This company has ripped off an 81 year old o

SCAM COMPANY
As others have said... The website looks so real but it doesn't exist.. This company is fake. They won't email back. My order never came.. Sneaky subscription too. Requested a refund from my credit card company. Such a pain!!

Poor Customer service
Do not Respond or read multi emails
Waited a long time for an order to arrive,
Came to late and had to find another product.
Many request for them to stand by the help they offer but no responce

SCAM!!!!!! The vet named on the website doesn’t exist, the reviews on the website don’t exist. It says 4.7 on Trustpilot when you ACTUALLY go onto Trustpilot you find 6 reviews saying it’s a scam! The website looks so legit, they even send you a confirmation email. I said it was fraud with the bank and lucky I got it all back. They even sent me a refund email. It looks legit but when you dig a little you run into brick walls! No info on company’s house. NO legit anything. Very very very clever and cunning tactics. Taking advantage of people that are already suffering with their poor pets. No contact info! They ask YOU to type in all of your details instead. SCAM SCAM SCAM.

Still not received my order

Claimed UK based on their website but after ordering the item was then showing as coming through customs but no idea from where?! I've been trying to get my refund back since I realised this and I'm currently waiting for the chargeback through the bank. Emails I get are very sporadic ( only started getting a reply once I had started the process through the bank) and aren't actually offering me a full refund.

Never received the product ordered. Their customer service is the worst. After 2 weeks of email excuses, I have had to charge back on my credit card. Product ordered on 11/30/2025. Still haven't received it. if there was an option for a 0-star, I would have given it!!!

I emailed this company to ask where they were based and which shipper they used. I received a lengthy reply from a gmail address which avoided both questions. It's now nearly two weeks since ordering and nothing has been received, with no progress showing on the 'tracking' information that only appears on their own website. I do not believe that this is a genuine company.

Don’t believe this is a legit company. Ordered weeks ago and still nothing. Apparently signed up to a subscription?! Can’t really find any reliable reviews either.

I ordered 2 phials of Collagen for dogs. When it arrived one phial was smashed to bits but when I tried to contact the firm by email for a replacement the reply was ‘mailbox unavailable’. Advertised on Facebook.