Narberth Dental Health Practice Reviews 

107
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I had a 3 hour session to have dental implants installed. Dr David Richards, ably supported by his assistant Ella, made sure that I was as comfortable as possible. Dr Richards carefully managed my... See more

Rated 5 out of 5 stars

I have been a patient at Narberth Dental Practice for many years now and I cannot fault the treatment I get. I have seen several dentists over the years and am currently being treated by Somini who is... See more

Rated 5 out of 5 stars

Lovely people work here - all very calm and smiley, great for nervous patients! My dentist is very kind and gentle, always welcoming and reassuring. Everything appears to be spotlessly clean wit... See more

Rated 5 out of 5 stars

Narberth Dental Health Practice is hugely patient-focused, and it shows in every way. From the moment you arrive at reception—where there is always a warm, friendly welcome from the reception team—to... See more

Company details

  1. Dental Clinic
  2. Cosmetic Dentist
  3. Dentist

Written by the company

Herbrandston Dental Health Practice Ltd opened and started treating its first patients in June 2004. Initially a part time practice it quickly expanded to the three surgery, full time practice it is today, with treatments now all encompassing: from d...


Contact info

4.9

Excellent

TrustScore 5 out of 5

107 reviews

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4.9

All reviews

(107)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

Private is the Path to Perfection.

Private is the Path to Perfection.
Lovely people, first rate work. Once you go
Private, you Never go back. There are several
profoundly good reasons that. To fully understand
you have to experience it for yourself.

April 7, 2022
Unprompted review
Rated 5 out of 5 stars

First class dental practice

When going into the dental practice we are always treated with respect and greeted with a warm friendly smile the treatment has always been first class and have never had a problem with the work carried out.

April 2, 2022
Unprompted review
Rated 5 out of 5 stars

Great dentist

Great dentist, being that I was afraid of going to the dentist. As I didn’t have a very good memory of going to the dentist in the passed . I was put at ease with the whole experience. And very happy staff. I have a good hours drive to get there. And well worth the time . Wouldn’t go anywhere else. A big thank you Mark and staff 💕

March 25, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent and friendly dentists.

I have never had a bad experience with this dentist. They are caring, extremely efficient and thoroughly profession with all the modern equipment necessary. Their ‘zero pain’ policy is very reassuring. They are also the friendliest dentists I’ve every had. I thoroughly recommend them.

February 20, 2022
Unprompted review
Rated 5 out of 5 stars

Pain free dentistry

After a 2 year gap in appointments I was a bit apprehensive on state of my teeth. Alex my dentist did a great job and I now have the look I wanted. Totally pain free, welcomed back and made to feel at ease throughout. Highly recommended.

February 17, 2022
Unprompted review
Rated 5 out of 5 stars

Expert treatment, kind, thoughtful, caring

Expert treatment.
Our dentist is kind, thoughtful, and caring. The environment is calm and friendly. Treatment is always pain-free. Different options are explained fully. We would never go to another dentist, and I’ve gone from dreading going to the dentist to looking forward to it.

February 5, 2022
Unprompted review
Rated 5 out of 5 stars

Don't delay - book an appointment!

Can going to the dentist be a pleasant experience? If this hasn't been your experience, then why not try this friendly, helpful and professional practice. Treatments range from a routine check up to much more specialised work - all carried out in modern and well equipped surroundings. The independent local shops are a bonus too!

December 10, 2021
Unprompted review
Narberth Dental Health Practice logo

Reply from Narberth Dental Health Practice

Thanks so much for your review Patsi!

Rated 5 out of 5 stars

A positive experience

The dentist was focused and calm. I felt more at ease than at any other dentist. I wasn't even concerned about having to have two more appointments. He was a true craftsman.. 🌞

December 8, 2021
Unprompted review
Narberth Dental Health Practice logo

Reply from Narberth Dental Health Practice

Wonderful to hear, thanks so much for your feedback!

Rated 5 out of 5 stars

Excellent Covid handling

Excellent Covid handling, usual friendly welcome and really helpful advice on and planning of treatment, with a clear and costed explanation.

October 22, 2021
Unprompted review
Rated 5 out of 5 stars

Genuinely the best dentist I've ever…

Genuinely the best dentist I've ever been to. I see Somini and she's so lovely, she makes you feel like a friend and she's so kind and patient. I won't see anyone else even though I live 125 miles away.

October 1, 2021
Unprompted review
Rated 1 out of 5 stars

Rang for an emergency appointment for…

Rang for an emergency appointment for an abscess under a crown. (Serious condition) Was told I was no longer on their books (private patient) as I hadn’t visited since 2019 (I did not want to visit during COVID so did not book any checkups), so they had deregistered me and hence would not see me. I was told to contact NHS 111, what a joke! Not only is it almost impossible to get through to the NHS; if I had succeeded I would have received basic care and almost certainly the NHS would just have extracted the tooth and not replaced my crown. I will not be visiting Narberth Dental Surgery again, nor will my partner, who has spent a small fortune with them. I am now registered elsewhere!

September 13, 2021
Unprompted review
Narberth Dental Health Practice logo

Reply from Narberth Dental Health Practice

Hi Eileen,

Unfortunately as we explained we are only able to see currently registered patients in the practice due to the stresses of the COVID restrictions we are currently under and our current backlog of cases.

Due to the length of time since we last saw you and the number of checkup reminders that were sent you were deactivated on our books as we received no responses.

At present have been told to refer emergency cases to NHS 111 who will be better able to help with any acute conditions. We are sorry we could not be of more help at this time.

Rated 5 out of 5 stars

A very positive experience

A very positive experience, as usual and given the difficulties regarding COVID-19 I was completely reassured by the precautions taken. I have no hesitation recommending the practice and in particular the staff.

September 11, 2021
Unprompted review
Narberth Dental Health Practice logo

Reply from Narberth Dental Health Practice

Thanks David for your review!

Rated 5 out of 5 stars

Narberth Dental make me smile.

I have been a patient with Herbrandston and Narberth Dental Practice for over 15 years now and have always walked out of the surgery smiling. The team are always welcoming and professional. Covid has been a huge challenge but they have still managed to provide a much needed service to their patients which I, for one, greatly appreciate. I, like many others, am not a fan of people working close to my face. I don't like visiting the dentist. I never have. I read the advert for this practice, newly opened in my local area and decided to give them a go. I haven't looked back since. It's never a pleasant experience sitting in the treatment chair but the dentists at the Narberth practice understand this and look after me really well. My first dentist when I used to go to the Herbrandston practice was Alex who was brilliant. She had a sense of humour and put me at my ease. The dentist I see now is Ms Shandi who, believe it or not, likes to sing gently to herself while she's working. Love it. I need more treatments but I know I'll be in good hands in Narberth.

August 24, 2021
Unprompted review
Rated 5 out of 5 stars

I'm a big scaredy-cat who's petrified…

I'm a big scaredy-cat who's petrified of dentists. It took me years to hunt down a good, gentle, kind, expert dentist who would cater to my needs. I found Mark at Narbeth and I'm SO happy. His dentistry is first class. Nervous patients can visit him and feel safe that he will be gentle.

May 26, 2021
Unprompted review

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