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Review summary

Created with AI, based on recent reviews

Looking at 233 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, professional, and caring approach, highlighting their knowledge and ability to explain procedures clearly. The service is frequently described as excellent, efficient, and quick, with many appreciating the painless and effective treatment received. People also find the booking process very easy, often securing appointments quickly and experiencing a smooth overall user journey. Reviewers are particularly satisfied with the product, noting significant relief and improved hearing after their visits. The overall user experience is consistently positive, with many customers expressing their intention to return and recommend the company to others.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, friendliness, and... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the friendly, professional,... See more

Booking process

Users describe positive interactions with the booking process, highlighting its ease and efficiency. Many... See more

User experience

Clients share positive opinions on user experience, consistently describing it as easy, quick, and painless.... See more

Product

Reviewers express high satisfaction with the product, particularly highlighting the immediate relief and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My hearing in one ear stopped suddenly and that was a day before the weekend! Called at 9am - seen at 1pm, and hearing painlessly restored very quickly. Definitely recommend for a service that is so p... See more

Rated 5 out of 5 stars

I’d been suffering with tintus due to a blocked ear with wax for over 3 weeks….luckily I got an appointment within days…procedure took within under 10mins…felt a little uncomfortable but not painful o... See more

Company replied

Rated 5 out of 5 stars

The team at Newark were very friendly and welcoming. The procedure was explained clearly & concisely throughout. I experienced no pain or discomfort and the wax removal went as planned. I now have... See more

Company replied

Rated 5 out of 5 stars

This was my second visit for treatment. Having been well satisfied with every aspect of my visit, I decided to return after suffering a blocked ear in the past few days. Initial contact online resulte... See more


Company details

  1. Hearing Aid Store
  2. Deaf Service
  3. Hearing Aid Repair Service

Written by the company

Hear4U are world leaders in specialised hearing care, based within The Midlands they provide a unequal level of service for your hearing related issues.


Contact info


4.9

Excellent

TrustScore 5 out of 5

788 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The case of the blocked ear wax!!

Polite friendly helpful supportive and caring, very professional and very competent, both members of staff were great and hospitable the moment we walked in, putting me and my Mum both at ease, very sociable and understanding, providing an excellent level of service, explaining what they are doing why they are doing, ear wax was successfully removed, and my Mum could hear properly again, Most appreciated.

July 7, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five star review.
Kind Regards
The Hear4u Team.

Rated 5 out of 5 stars

Excellent micro suction experience …

Warm welcome by Natalie and excellent micro suction service by Donna -procedure was explained and carefully carried out by using photos to explain how my perforated ear was partially healed up and checked often as she proceeded-many thanks

July 7, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five star review.
Kind Regards
The Hear4u Team.

Rated 5 out of 5 stars

all very easy straight forward.

all very easy straight forward and quick, very pleased with the results, very friendly staff

July 3, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five star review
Kind Regards,
The Hear4u Team.

Rated 5 out of 5 stars

Amazing Customer Seevice

Very friendly welcome and we’re very knowledgeable. Made me feel at ease. Would definitely recommend.

July 3, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five star review
Kind Regards,
The Hear4u Team.

Rated 5 out of 5 stars

Ear wax removal

Ear wax removal
Booked a last minute appointment online for the same day easy and straight forward.
Treatment recieved was 1st class and done in about 10 mins no pain 👌
Would definitely recommend

July 2, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five star review
Kind Regards,
The Hear4u Team.

Rated 5 out of 5 stars

Everything from booking to finish was…

Everything from booking to finish was absolutely brilliant . 2 very professional ladies who knew the business and very knowledgeable I cannot fault them my experience there quite enjoyable got the job done highly recommended . Many thanks😊

June 30, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five star review
Kind Regards,
The Hear4u Team.

Rated 5 out of 5 stars

Wonderful experience and results were instant.

I just want to say a HUGE Thank you to Tony for seeing me today for the removal of impacted wax, from my ears. Extremely professional, very informative about the procedure, ensuring I was comfortable at all times and excellent after care measures too. I felt no pain, or even discomfort, and I had instant results. I would highly recommend. Rest assured you are in safe hands with his lovely gentleman. Thank you to Bethany on reception too for her help in fitting me in.

June 30, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five star review
Kind Regards,
The Hear4u Team.

Rated 5 out of 5 stars

Restored my hearing

Second visit (after 2.5 years) Donna explained the procedure and regularly checked that I was comfortable.
Hearing restored and thrumming noise ended. Very happy with outcome.

June 26, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five star review
Kind Regards,
The Hear4u Team.

Rated 4 out of 5 stars

Good efficient service

Appointment made earlier in the week. Greeted and asked to sit down and fill in a medical questionnaire. A few minutes to wait and then both ears cleaned out. All over on about 20 minutes. Good efficient service.

June 24, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your review
Kind Regards,
The Hear4u Team.

Rated 5 out of 5 stars

excellent service and advice

Everything was explained very clearly. The audiologist was very professional, patient and welcoming

June 25, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five star review
Kind Regards,
The Hear4u Team.

Rated 5 out of 5 stars

Good value for money

Prompt examination and diagnosis. Clear explanation of the procedure and execution, then leading to immediate relief. Pleasant and reassuring staff. Well priced.

June 24, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five star review
Kind Regards,
The Hear4u Team.

Rated 5 out of 5 stars

Same day appointment available

Same day appointment available. My ear was sorted within a couple of hours. Very friendly and knowledgeable. The experience was quick and comfortable. Thank you. I will use your services again.

June 23, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five star review
Kind Regards,
The Hear4u Team.

Rated 5 out of 5 stars

Had my ears syringed here today for the first time

Had my ears syringed here today. The booking process was quick and simple. Natalie on reception was professional, friendly and explained everything to me clearly. Roger the audiologist was really approachable and knowledgeable and gave some good advice.. I highly recommend and would return .

June 23, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five star review
Kind Regards,
The Hear4u Team.

Rated 5 out of 5 stars

Ears Syringed

I had my Ears Syringed and I must say the result was truly amazing, you do not realize the difference it makes, my left ear was completely blocked and I had no idea, feels so much better.

June 20, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five star review
Kind Regards,
The Hear4u Team.

Rated 5 out of 5 stars

Welcoming

Welcoming, informative, professional. Makes you confident to put a delicate procedure in their hands. Thank you, Donna et Al.

June 19, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five star review
Kind Regards,
The Hear4u Team.

Rated 5 out of 5 stars

Great friendly staff

Great friendly staff, would recommend. Ear fully blocked, sorted in minutes.

June 18, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
the Hear4U Team

Rated 5 out of 5 stars

Ear wax removal

very welcoming in to very nice reception area by receptionist then Roger introduced himself to me and he explained the procedure which was done very quickly.i thought everything was done in a very professional way and highly recommend them.

June 16, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
the Hear4U Team

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