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Review summary

Created with AI, based on recent reviews

Looking at 233 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, professional, and caring approach, highlighting their knowledge and ability to explain procedures clearly. The service is frequently described as excellent, efficient, and quick, with many appreciating the painless and effective treatment received. People also find the booking process very easy, often securing appointments quickly and experiencing a smooth overall user journey. Reviewers are particularly satisfied with the product, noting significant relief and improved hearing after their visits. The overall user experience is consistently positive, with many customers expressing their intention to return and recommend the company to others.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, friendliness, and... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the friendly, professional,... See more

Booking process

Users describe positive interactions with the booking process, highlighting its ease and efficiency. Many... See more

User experience

Clients share positive opinions on user experience, consistently describing it as easy, quick, and painless.... See more

Product

Reviewers express high satisfaction with the product, particularly highlighting the immediate relief and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My hearing in one ear stopped suddenly and that was a day before the weekend! Called at 9am - seen at 1pm, and hearing painlessly restored very quickly. Definitely recommend for a service that is so p... See more

Rated 5 out of 5 stars

I’d been suffering with tintus due to a blocked ear with wax for over 3 weeks….luckily I got an appointment within days…procedure took within under 10mins…felt a little uncomfortable but not painful o... See more

Company replied

Rated 5 out of 5 stars

The team at Newark were very friendly and welcoming. The procedure was explained clearly & concisely throughout. I experienced no pain or discomfort and the wax removal went as planned. I now have... See more

Company replied

Rated 5 out of 5 stars

This was my second visit for treatment. Having been well satisfied with every aspect of my visit, I decided to return after suffering a blocked ear in the past few days. Initial contact online resulte... See more


Company details

  1. Hearing Aid Store
  2. Deaf Service
  3. Hearing Aid Repair Service

Written by the company

Hear4U are world leaders in specialised hearing care, based within The Midlands they provide a unequal level of service for your hearing related issues.


Contact info


4.9

Excellent

TrustScore 5 out of 5

788 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

All Positive

Had visit to Hear4U today to have my left ear attended to. Have been previously, a good while ago, and so contacted them again as the service provided is very polite and courteous, very professional and efficient. You are made to feel genuinely welcome and they are more than thorough enough in their procedures. The Audiologist was commendable in his manner as well as his complete professionalism.
I would unreservedly recommend Hear4U and they also provide excellent value for money with their more than competitive prices.

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Good customer services

I always have a welcome when I walk in there for an appointment and you are made to feel very special. Good customer services from everyone there especially the receptionist and audiologist. The treatment is thorough and no complaints about anything.

January 21, 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

First Class Service

Easy parking opposite.
First class service.
Wonderful staff.

January 21, 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Super service and welcoming

Staff super friendly even made my grandfather a cup of tea he loved it ear wax removal for us both was quick comfortable and explained well would always recommend

January 21, 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Ear wax removal

I made an appointment to have my ears cleaned at Hear4U. The whole process from start to finish was fantastic. I was given clear instructions on what to do before the appointment and was warmly welcomed on the day. The clinical was very good and the treatment went very well. Although I wanted both ears cleaned, the clinical only charged me for one ear as the other didn't need cleaning. That's being honest and fair. Would definitely recommend.

January 19, 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

The whole experience from the booking…

The whole experience from the booking to the visit on the day!
I was taken aback by the skill used to remove very hard wax from my ears, I have been given wrong diagnoses by doctors saying no wax was present, when my ears were full of wax. Thankyou Hear4U

January 19, 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Hear4U Hinckley

The team were very accommodating when making the appointment and welcoming on arrival. The procedure was carried out efficiently and informatively by a friendly qualified member of the team. It was a repeat visit for me and I won't hesitate to come back again as required.

January 13, 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Very professional and caring.

Very professional and caring.
The advice and service from reception was lovely, and the care taken by the audiologist to explain everything she was doing and ensure I was comfortable was exceptional. Thank you.

January 9, 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

My visit was most pleasant mainly because of the staff

My visit was most pleasant mainly because of the member of staff who attended my needs. She explained everything in a simple and understandable way with the end result that I my hearing was considerably improved at the end of the treatment.

January 14, 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Lovely staff

Lovely staff. Very wellcoming and helpful. My ears proved to be quite difficult to deal with but they sorted the problem. Was worth every penny. Thank you all. Mr Jacques

January 13, 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Great service

Great service.

I attended to get my ears cleaned out of ear wax which was badly effecting my hearing. The lady who undertook the work had 35 years experience. I was able to see the extent of the wax in my ears as there was a camera and scheme. Both irrigation and micro suction were available. The receptionist and service were superb.

January 12, 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Ear Wax Removal by micro suction

Donna was great explained what I would hear while the procedure was being done. Staff all polite and helpful

January 9, 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Quick & easy to book

Quick & easy to book. Only had to have the following day as I could not get out of work. Procedure was quick & easy & a pure relief. Easy to find with free parking almost opposite.

January 7, 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Excellent service

Visited today and got the usual high standard of service. Staff always very friendly and helpful. I use this company and its services regularly and shall continue to do so. Thank you

January 5, 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Brilliant

Most welcoming no time wasting. Lovely people and a pain free experience.
Highly recommend 👌.

December 29, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Was able to book an online appointment…

Was able to book an online appointment when convenient for me. Welcomed by reception then introduced to the person who was going to treat my hearing problem. All staff very friendly, informative and good communication

December 23, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Great service, great company

Great service, very effective but gentle. Great advice too.

December 18, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Professional, but friendly.

Easy to arrange an appointment. When seen, having used them before, the treatment was completed in good time, in a professional, but friendly way. No hesitation in recommending them.

December 16, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

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