There was an issue with the connector on the receiver wire. There was a lack of clarity in the type of connector when I ordered it and they refused to allow a return and I got no refund.
Company replied
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See what reviewers are saying
First time using and won’t be the last. Mom managed to break the received on her hearing aid which is an older model and I struggled to find a replacement. Hearing aid accessories had it in stock and... See more
1 st class service, I sent an email to advise that my delivery was overdue, the company checked with Royal Mail who could not provide any tracking information so Hearing Aid Accessories sent a rep... See more
Company replied
Anchors did not fit my Phonak speaker wire. The hole in the anchor cable through which the speaker wire must go was far too big, with the result that the anchor simply floats around. This result... See more
Company replied
Company details
Written by the company
Hearing Aid Accessories is one of the UK's leading online stores for Hearing Aid Accessories, we buy direct from the manufacturers meaning we get our products for as cheap as possible resulting in great savings for our customers!
Contact info
Hinckley Road 227, LE3 0TG, Leicester, United Kingdom
- 01455 245749
- sales@hearingaidaccessories.co.uk
- hearingaidaccessories.co.uk
2.9
Average
204 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Perfect and arrived quickly
April 9, 2021
This site had exactly what I needed and…
This site had exactly what I needed and delivered on time.
April 7, 2021
Hearing aid wipes
I usual buy these elsewhere but changed when I could no longer buy them there. Easy ordering good delivery though I felt the postage was a little higher than my usual one I would recommend this company.
April 6, 2021
Thankyou so much
Thankyou so much. Extremely helpful and a fast service. Very impressed highly recommend.
April 3, 2021
I have a Resound GN internal Hearing…
I have a Resound GN internal Hearing Aid & my supplier has went out of business due to the current lockdown.
I went on to the Resound website to enquire about wax guards & it more or less recommended your company, which have supplied me with them very promptly.
April 2, 2021
Fabulous customer service!!
Fabulous customer service!!! I ordered the wrong filters and hearingaid accessories were very quick to respond with a prepaid label to return them. The correct filters arrived very soon after. Many thanks to Joy for all her help.
March 12, 2021
Prompt delivery of batteries
March 5, 2021
Very helpful when I had a query
Very helpful when I had a query. Called me back on time and made an experimental call on my new phone.
March 4, 2021
Thank you so much
Thank you so much! I haven’t received the resound hearing aids to try out the premium charger yet but I imagine it will be just fine.
March 3, 2021
Excellent products
Excellent products, My husband loves the battery case. He will now always have his spare batteries with him.
March 2, 2021
Sound Pillow Benefits
This purchase of the Sound pillow has transformed my sons sleep patterns - whilst not a cure for his Tinnitus - it is making a huge impact on him and us alike.
March 1, 2021
Quick efficient service.
Ordered hearing aid batteries, very quick delivery, well packaged and competitively priced. Would recommend.
February 10, 2021
Great service came earlier that…
Great service came earlier that expected. Great product.
February 9, 2021
Joy Ashforth was extremely helpful and…
Joy Ashforth was extremely helpful and efficient. I had ordered the incorrect Pro Streamer and she promptly organised an exchange for the correct one, ( I didn’t realise that I should have ordered a medical pro streamer).
February 8, 2021
I am very happy with the product I…
I am very happy with the product I purchased and your customer service.
February 5, 2021
Easy to use website to identify the…
Easy to use website to identify the correct batteries etc for my hearing aid. Competitive pricing and quick service.
Thank you
February 4, 2021
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