Hearing Wales - Cardiff Reviews 43

TrustScore 5 out of 5

4.8

161 Pantbach Road, CF14 1TZ Cardiff, Wales, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Very good first time service. Friendly reassuring staff. Allowed me to come back twice as required stronger drops to assist wax removal at no extra cost. Highly recommended.

Rated 5 out of 5 stars

Hearing Wales were so friendly, welcoming and professional. They put me completely at ease during complex hearing tests. Everything was explained in detail before, and as it was happening. I was gi... See more

Rated 5 out of 5 stars

I had a fantastic experience with Hearing Wales. The team were incredibly caring, understanding, and patient throughout my visit. They took the time to explain everything clearly and made sure I fel... See more

Rated 5 out of 5 stars

Where do is start! What a team, they try so hard to help. We have been with Hesring Wales for many years, since being misled by Boots Audiology. Nichola, the office receptions at Cardiff is a joy to s... See more


Company details

  1. Home Health Care Service

Written by the company

HEARING WALES is an Independent Private Hearing Care Business, offering unparalleled hearing care & the best hearing systems available to clients throughout the whole of Wales, both in our clinics, branches and in your own home. We offer all aspects of hearing care including all leading brands of digital hearing aids, hearing protection, ear wax removal and free hearing tests. We are the only Hearing Centre in Wales to be awarded the Phonak 5 Star Centre status in recognition of the superior service that we offer. We are very proud of our unparalleled service and offer comprehensive aftercare for the lifetime of your hearing system.


Contact info

  • 161 Pantbach Road, CF14 1TZ, Cardiff, Wales, United Kingdom

  • 02922 679997

4.8

Excellent

TrustScore 5 out of 5

43 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Provision of new hearing aids to me…

Provision of new hearing aids to me that have enabled me to hear clearly 9rather than in a sometimes "fuzzy" and distorted manner as was the case before, together with connection to my mobile 'phone so that I now hear clearly on this with the receiced voice now beng relayed through my hearing aids. A brilliant great improvement.

November 20, 2023
Unprompted review
Rated 5 out of 5 stars

Great service!

Took a while to set up the rights settings on my hearing aid.
Nichola and Tom were very helpful and we got there in the end.
Exemplary personal service and much appreciated.

November 1, 2023
Unprompted review

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