Hear Now Australia Reviews 

241
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

My experience with Hear Now at St Peter’s was a pleasant one. Sangeeta looked after me extremely well with her very friendly knowledgeable demeanour. I would recommend anyone to use this wonderful fac... See more

Rated 3 out of 5 stars

Very disappointing, I find them irritating in hot weather, the slightest amount of sweat or any moisture affects performance such as a clicking/rattling, for this reason I often remove them on smal... See more

Rated 5 out of 5 stars

I was recommended to see Vivian Wong at the Dandenong clinic about my hearing loss. What a truly amazing and patient doctor. Not only did she make me feel comfortable about needing a hearing aid but... See more

Rated 5 out of 5 stars

The Best Experience The audiologist was so patient with my, elderly mother, she was very clear with her instructions on how to use the new hearing aids and accessories. Hear Now followed up with u... See more

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Company details

Written by the company

Hear Now is an independently owned and operated hearing service provider. We specialise in providing treatment on a no out-of-pocket treatment basis for individuals with noise-induced hearing loss and tinnitus. Since commencing operations in 1995, the team at Hear Now has made life better for thousands of hard working individuals with an industrial deafness injury sustained from working in a noisy job.


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4.7

Excellent

TrustScore 4.5 out of 5

241 reviews

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4.7

All reviews

(241)

1 review in the last 12 months

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Rated 5 out of 5 stars

Very professional from the beginning at…

Very professional from the beginning at my hearing test, the staff are so very polite and helpful. I am so appreciative of the help I received upon collection of my hearing aids having everything set up has been a big help and the aids are fantastic so easy to operate and are working extremely well.

October 25, 2023
Rated 2 out of 5 stars

They just don't seem to work for me

They just don't seem to work for me, no improvement to my hearing. Just a lot of crackling.

August 15, 2023
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Reply from Hear Now Australia

Hello Mr Hutchinson,
I'm sorry to hear that you're experiencing issues with your hearing aids. There could be several reasons why they don't seem to be working as expected.
I appreciate your time on the phone today and booking a follow up appointment.
Our audiologist will determine what the issue is and will even discuss a different model of hearing aids to ensure your goals are met. We appreciate your patience and understanding.

Rated 5 out of 5 stars

All the staff I have met through the…

All the staff I have met through the process of getting my hearing aids have been of an utmost professional and pleasant approach, which has ended with a quality product that I am very impressed with. My hearing aids are comfortable to wear and are easily adjustable to suit the variety of environments surrounding me at different times

August 15, 2023
Rated 5 out of 5 stars

Happy hearing

The experience was very professional and the lady that first checked my hearing ,( Kyle) at Burton was very pleasant and explained everything to me and a great personality

August 14, 2023
Rated 3 out of 5 stars

Very prompt and friendly service

Very prompt and friendly service . Just the drive down to the city from the rural area other than that very good.

August 15, 2023
Hear Now Australia logo

Reply from Hear Now Australia

We are glad to hear that you had a positive experience with our service! It sounds like you found the prompt and friendly service to be great overall, despite the only downside being the drive from the rural area to the city.
From time to time, we also offer home visits, so if we happen to be in your area soon we can let you know.
If you have any questions or if there's anything else you'd like to share or discuss, feel free to let us know!

Rated 5 out of 5 stars

Getting Hearing Aides

Getting our new hearing aides was an easy process, once the appointment was made Phillip received the hearing aides and they were easily set up for him to hear, and the call to find out everything is going okay. They are very helpful and said if we have any problems to call back immediately and they will help.

July 20, 2023
Rated 5 out of 5 stars

Simply the best

Finally got hearing aids that I can hear people talking clearly, plus I have the app on my phone so I can adjust the volume to suit where I’m at

June 27, 2023

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