Hear Now Australia Reviews 

241
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

My experience with Hear Now at St Peter’s was a pleasant one. Sangeeta looked after me extremely well with her very friendly knowledgeable demeanour. I would recommend anyone to use this wonderful fac... See more

Rated 3 out of 5 stars

Very disappointing, I find them irritating in hot weather, the slightest amount of sweat or any moisture affects performance such as a clicking/rattling, for this reason I often remove them on smal... See more

Rated 5 out of 5 stars

I was recommended to see Vivian Wong at the Dandenong clinic about my hearing loss. What a truly amazing and patient doctor. Not only did she make me feel comfortable about needing a hearing aid but... See more

Rated 5 out of 5 stars

The Best Experience The audiologist was so patient with my, elderly mother, she was very clear with her instructions on how to use the new hearing aids and accessories. Hear Now followed up with u... See more

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Company details

Written by the company

Hear Now is an independently owned and operated hearing service provider. We specialise in providing treatment on a no out-of-pocket treatment basis for individuals with noise-induced hearing loss and tinnitus. Since commencing operations in 1995, the team at Hear Now has made life better for thousands of hard working individuals with an industrial deafness injury sustained from working in a noisy job.


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4.7

Excellent

TrustScore 4.5 out of 5

241 reviews

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4.7

All reviews

(241)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The product is fantastic

The product is fantastic, life changing actually, and the fitting of the hearing aids was professionally done by one of the two friendly people that I interacted with at the clinic.

May 3, 2023
Rated 1 out of 5 stars

Great service

Great service , should have done it years ago, very happy with the it thanks

April 25, 2023
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Reply from Hear Now Australia

Dear Mr Mepstead, thank you for your feedback. However, it does not reflect the rating. Could you please correct it at your earliest convenience and if there is anything else we can assist you with, feel free to contact Hear Now. Thank you

Rated 5 out of 5 stars

Good services and helpful

Hearing aid is good services, helpful very respectful.
I lost my hearing aid while working I don't expect to replace new one as quick as I think anyway thank you so much

April 30, 2023
Rated 5 out of 5 stars

Friendly courteous Staff

Friendly courteous Staff. Testing and Fitting done in a relaxed manor. Phone contacts very helpful and questions answered in a way I could understand. Overall a very easy and enjoyable experience.

April 25, 2023
Rated 5 out of 5 stars

Satisfactory Outcome

Although the process for getting a result for the claim was fairly protracted, I found the assistance from both Industrial Hearing and their solicitor to be extremely helpful. In the latter stages before settlement, the solicitor kept me informed of the progress of the claim, and then the audiologist at Industrial Hearing was also most helpful & informative regarding the choice of hearing aids most appropriate for me.

April 5, 2023
Rated 5 out of 5 stars

Excellent…

Great people who treated me with utmost professionalism. Always kept me in the loop and really couldn't be happier with the service. The end product has made such a difference in my life. I can actually hear the tv and don't have to turn it up all the way to hear. Excellent providers

April 4, 2023
Rated 5 out of 5 stars

Great experience

The whole experience was great.The audiologist was fantastic, very knowledgeable and listened to my concerns. The hearing aids work as discussed. It was disappointing the wrong hearing aids were sent out requiring another appointment. Will recommend Hear Now Australia

March 30, 2023
Rated 3 out of 5 stars

The lady that fitted me was impersonal…

The lady that fitted me was impersonal and gave me the very basic information on the product and for a person who is new to wearing hearing aids and because of this I had no question to ask. fortunately, my wife has been wearing them for years so I was able to ask her as the days went on, the manual was also handy.

March 28, 2023
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Reply from Hear Now Australia

Hello Mr Morphett, I'm sorry to hear you were not entirely satisfied at your last appointment with us. I can see that your next scheduled appointment is with a different audiologist and I'm sure that the overall experience will be much better. We appreciate your understanding. Mick

Rated 5 out of 5 stars

I can finally hear !!!

After many years of not knowing how to deal with my Hearing difficulties, I finally rang the right people who were very helpful in getting me the hearing aids that I required. I thank your staff for the assistance that they provided. They were very obliging and helpful.

March 28, 2023

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