Hear Now Australia Reviews 

241
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My experience with Hear Now at St Peter’s was a pleasant one. Sangeeta looked after me extremely well with her very friendly knowledgeable demeanour. I would recommend anyone to use this wonderful fac... See more

Rated 3 out of 5 stars

Very disappointing, I find them irritating in hot weather, the slightest amount of sweat or any moisture affects performance such as a clicking/rattling, for this reason I often remove them on smal... See more

Rated 5 out of 5 stars

I was recommended to see Vivian Wong at the Dandenong clinic about my hearing loss. What a truly amazing and patient doctor. Not only did she make me feel comfortable about needing a hearing aid but... See more

Rated 5 out of 5 stars

The Best Experience The audiologist was so patient with my, elderly mother, she was very clear with her instructions on how to use the new hearing aids and accessories. Hear Now followed up with u... See more

Company replied

Company details

Written by the company

Hear Now is an independently owned and operated hearing service provider. We specialise in providing treatment on a no out-of-pocket treatment basis for individuals with noise-induced hearing loss and tinnitus. Since commencing operations in 1995, the team at Hear Now has made life better for thousands of hard working individuals with an industrial deafness injury sustained from working in a noisy job.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

241 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(241)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Attentive service and time taken fitting new aids. Prompt response when ordering batteries and appreciated being asked if everything’s ok.

March 14, 2023
Rated 5 out of 5 stars

Very polite manner

Very polite manner. Explained hearing aid operations and fitting very well and in an easy to understand manner. Was very professional. This review is for Ted Brereton.

February 23, 2023
Rated 5 out of 5 stars

Helpful

The people were so helpful and friendly it made me feel so welcome

February 28, 2023
Rated 3 out of 5 stars

Maybe have a call back after a few…

Maybe have a call back after a few weeks of wearing the hearing aids to see how they are working?

February 20, 2023
Hear Now Australia logo

Reply from Hear Now Australia

Hello there, thank you for your review. Could I please have your full name so I can assist you further? Regards Mick

Rated 1 out of 5 stars

Unsatisfactory response told next…

Unsatisfactory response told next appointment would be 4weeks away. Hence I have to not hear anything for a minimum of 4 weeks. I will be seeking a company who actually cares about their clients.

September 26, 2022
Hear Now Australia logo

Reply from Hear Now Australia

Goood afternoon Mr Bryant, We are very sorry about your experience but thanks for bringing it to our attention. We're committed to making things right so we have organised an appointment for you to see Vivian on Friday to address your concerns. Regards Hear Now

Rated 5 out of 5 stars

Very good

I am so supprised of the sounds that I can hear when wearing them compared to when I am not wearing them,they are great and hard not to wear them around and not so noticeable either and one phone call and replacement batteries are a phone call away.

August 10, 2022
Hear Now Australia logo

Reply from Hear Now Australia

Hi Michael, thank you for giving us this feedback and the 5* review we really appreciate it, it's good to hear that you are happy with the hearing aids and service received. Regards Angela

Rated 3 out of 5 stars

Thank you so much for this opportunity…

Thank you so much for this opportunity , you will have noticed I have lost two right hand side aids ,the reason being it’s quickly works itself out and in those two cases I never noticed , I have mentioned this to the Dr on more than one occasion , and no doubt it will happen again , kind regards .

August 31, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look