The customer service was great! I really didn't expect to be helped in a satisfactory way as online communications a lot of times go unanswered. my email was answered quickly and they are sending a... See more
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Review summary
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Love that I can get gold filled jewelry at a great price. Orders always come on a timely basis. I've gotten great gifts for friends and family. Gold filled jewelry is a great alternative since 14KT... See more
Heart Made of Gold had fast shipping and gorgeous quality of product. I have worn my earrings everyday since I got them 9 months ago and no issues, tarnishing or irritation!
Diamond baguette ring was great quality and anti tarnish gold. Would highly recommend this merchant! Gave ring as gift and niece loved it!
3.7
Average
184 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 45% of negative reviews
Typically replies within 48 hours
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Reply from Heartmadeofgold
Thank you so much for your feedback and support!
love my necklaces
I bought two necklaces and absolutely love them! The gold does not look too yellow or cheap. Haven't taken them off and haven't seen any signs of tarnishing after a few weeks.
October 5, 2024
Unprompted review
Reply from Heartmadeofgold
Thank you so much for your feedback and support!
Great quality
I was looking for some modern gold earrings at a reasonable price and find them at Heart made of gold. They have lots of beautiful variations at good prices. It arrived very fast in a beautiful package. I’ve been wearing them constantly and the quality is very good. I’m very pleased and definitely will buy again.
October 3, 2024
Unprompted review
Reply from Heartmadeofgold
Thank you so much for your feedback and support!
Speedy delivery and perfect shape
Shipping was quick and the earrings are a perfect shape. I waited to review to make sure they wouldn't be irritating and they aren't AND they're holding up to all day and night wear.
September 27, 2024
Unprompted review
Reply from Heartmadeofgold
Thank you for your feedback!
Coupon = Final Sale?
Edit: Heart Made of Gold has tried flagging my review for being ‘defamatory.’ Trying to remove honest customer reviews doesn’t seem like a great business practice.
I’ve owned multiple gold filled pieces from other stores but the jewelry from Heart Made of Gold just looks & feels very fake. I requested a refund but apparently applying a coupon makes your order final sale. Never heard of that in my life. Won’t be ordering from here again.
September 29, 2024
Unprompted review
Reply from Heartmadeofgold
Hello Vanessa, thank you for reaching out. We're so sorry to hear about your experience. We can absolutely understand the frustration here, as this is not the experience we'd like for any of our customers to have. We've taken a quick peek and do see that our Customer Experience Team has been in touch with you via email with more details regarding this issue. If you have any additional questions, please don't hesitate to follow up directly in the email thread.
Good quality
The jewelry I bought was very good quality for a good price, looks as pictured and is holding up well. Good customer service as well.
August 13, 2024
Unprompted review
Reply from Heartmadeofgold
Thank you for your feedback!
Excellent quality!
Beautiful and high quality! I have been looking for the perfect layering necklaces and these exceeded my expectations! I wear them almost every day :)
September 6, 2024
Unprompted review
Reply from Heartmadeofgold
Thank you for your feedback!
The earrings I purchased are just what…
The earrings I purchased are just what I wanted! Shipping was quick too! I did have a problem, and customer service was excellent. The issue was promptly resolved. I will be buying from this company again.
August 29, 2024
Unprompted review
Reply from Heartmadeofgold
Thank you for your feedback!
Reply from Heartmadeofgold
Thank you for your feedback!
Love all the pieces and shower in then…
Love all the pieces and shower in then daily no rusting or tarnishing!
September 21, 2024
Unprompted review
Reply from Heartmadeofgold
Thank you for your feedback!
Great quality jewelry at a very…
Great quality jewelry at a very affordable price.
May 18, 2024
Unprompted review
Reply from Heartmadeofgold
Thank you for your feedback!
My experience….
My experience has been great with the company due to the immediate response as well as an item being replaced if the customer is not satisfied.
September 9, 2024
Unprompted review
Reply from Heartmadeofgold
Thank you for your feedback!
love all their products!
love all their products!! definitely recommend. they last forever and you do not have to worry about taking on an doff the jewelry, so you do not risk loosing it.
September 27, 2024
Unprompted review
Reply from Heartmadeofgold
Thank you for your feedback!
The earrings are lovely
The earrings are lovely. Simple, classic, elegant design.
September 3, 2024
Unprompted review
Reply from Heartmadeofgold
Thank you for your feedback!
Great pieces and looks just like…
Great pieces and looks just like pictures!
September 27, 2024
Unprompted review
Reply from Heartmadeofgold
Thank you for your feedback!
I always love ordering things from this…
I always love ordering things from this shop! The quality is great and the styles are on trend! Fast shipping and great sales too.
September 10, 2024
Unprompted review
Reply from Heartmadeofgold
Thank you for your feedback!
Exactly what I wanted
I was so happy to find the exact necklace I've wanted for months! My skin is sensitive, so finding 14k gold was important. Shipping was fast, and prices were reasonable. I was even able to take advantage of the sale!
September 23, 2024
Unprompted review
Love the ring
Love the ring, haven’t lived in it long enough to assess the quality but obsessed with the look.
September 26, 2024
Unprompted review
These gold hoops are perfect!
These gold hoops are perfect! They are the right length and weight plus they have the paperclip shape. The lever back makes these earrings my new fav! Love them 💕
September 26, 2024
Unprompted review
LOVE what I got!
I love the pieces I got! They are study/well made and beautiful! I get so many complaints on the wrap ring I got :) super happy!
September 20, 2024
Unprompted review
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