Heat connect Ltd Reviews 41

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Amazing engineer My boiler was absolutely a stress until I rang heat connect and they got my boiler sorted. Every penny paying towards the labour cost was worth.

Rated 1 out of 5 stars

This engineer attended to resolve a C7 error code which is a fan issue, He claimed he spent 2 hours to repair, claimed he did a chemical cleaning, but was away from the property for over an hour, ap... See more

Rated 5 out of 5 stars

The whole process is seamless! My boiler broke down on Saturday, ordered my new one on Sunday with the easiest, most informative and competitively priced process. Then I received messages at every sta... See more

Rated 5 out of 5 stars

Fantastic service from start to finish of boiler change from conventional to combi. Mr Atiq did the work in a professional and competent way going that extra mile to update items that were not quoted... See more

Company details

  1. Heating Contractor
  2. Gas Engineer
  3. Gas Installation Service
  4. Plumber

Written by the company

We offer all kind of gas appliances The majority of our work comes from customer recommendations, because we understand the importance of quality in our work and take pride in every job we undertake. We always aim to complete work on time and on budget, whether it is installing a new boiler, heating system, or carrying our routine servicing.


Contact info

4.0

Great

TrustScore 4 out of 5

41 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

He fixed mt hot water tank and tap

He fixed mt hot water tank and tap. He was on time and professional. Very quickly completed work. He gave me a fair quote. The work was clean and professional. I recommend to everyone.

May 19, 2024
Rated 5 out of 5 stars

I've always been very careful about…

I've always been very careful about signing up for service contracts. I must say this one is excellent value. I feel reassured and have only experienced excellent service from their friendly and knowledgeable engineers.

June 10, 2024
Rated 5 out of 5 stars

I am happy with the service

I am happy with the service. The technician arrived on time, showed they knew what they were doing and was polite. Highly recommend to my friends and family.

June 4, 2024
Rated 5 out of 5 stars

The guys

The guys, Atiq and Saif, were fantastic, warm, and friendly. They worked so hard without making noise or any worries for us. Our house was not easy for them, I'm sure, because it's cluttered to say the least. Absolutely excellent.

May 22, 2024
Rated 5 out of 5 stars

Just to say thank you for your…

Just to say thank you for your professionalism in advising about the new boiler installation that you carried out last year, really pleased with the workmanship and the fact that I can always call your office and get hold of someone who gives me an honest and straight forward answer that I can understand. Would definitely recommend this company when you need to have a new boiler, nice engineers, clen and tidy. They have just carried out the annual service on my boiler and were very helpful in reprogramming my clock for me.

May 15, 2024
Rated 5 out of 5 stars

A year ago I contacted HeatConnect and…

A year ago I contacted HeatConnect and asked them to have a look at an issue with my combi boiler. They were helpful over the phone and sent an engineer quickly and fixed the issue within a few hours. A very professional company which I would highly recommend.

May 22, 2024
Rated 5 out of 5 stars

I am delighted with the service I…

I am delighted with the service I received from heat Connect I recently had a ew boiler installed by them and I couldn't be happier with the process from start to finish. The staff were knowledgeable and reliable and the installation engineer took great care when working in my house. The boiler is good quality and very efficiently. I also got a 10 year guarantee as standard. Highly percent recommend them.

May 23, 2024
Rated 5 out of 5 stars

I have been a heat Connect customer for…

I have been a heat Connect customer for 5 years. They are a local company. they are professional, very fairly priced and quick to respond. They installed my boiler and I have a maintenance agreement with them which is excellent value for money. Highly recommend.

April 22, 2024
Rated 5 out of 5 stars

I have found heat Connect limited to be…

I have found heat Connect limited to be a professional and reputable company to deal with. I have two of their maintenance contracts in place on two properties. Thy are reasonably priced, quick to respond, the gas engineers are excellent and there is absolutely no hassle involved.

May 14, 2024
Rated 5 out of 5 stars

Fantastic service from start to finish…

Fantastic service from start to finish of boiler change from conventional to combi. Mr Atiq did the work in a professional and competent way going that extra mile to update items that were not quoted for. Clean, tidy work by a really friendly person. I don't believe I could have got a better deal elsewhere.

May 23, 2024
Rated 5 out of 5 stars

I found everyone I dealt with at heat…

I found everyone I dealt with at heat connect very helpful and friendly specifically Mr Atiq who was the engineer, thanks for resolving all the issues with my heating. I will be recommending to all my friends and family.

May 15, 2024
Unprompted review
Heat connect Ltd logo

Reply from Heat connect Ltd

Thanks really appreciated

Rated 1 out of 5 stars

This man installed a new boiler for me…

This man installed a new boiler for me in March. Up till now the boiler has been giving one problem or the other
I called Maxi engineer because the was guarantee, he said the installer did wrong connection, put left pipe on the right side, marked the boiler as unsafe and invalidated the warantee. I have the documents he write which I will upload here at a later date. I called another gas engineer who said this guy had done short cut connection and that I had to pay him£400 to rectify. I contacted this guy, sent copies of the Maxi boiler stamens, his reply was that I should look for a gas engineer, give him £200 to correct his job

March 10, 2023
Unprompted review
Heat connect Ltd logo

Reply from Heat connect Ltd

We are boiler installation company and deal with 100 of subcontracting heating engineer we only accept complains after installation date till one month. We are not the manufacturer so give you 10 years warranty.

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