HeatGlow Reviews 

The engineers arrived on time, thank you for the text reminder! Very impressed with the attitude to the work, methodical and professional. Tips were shared on energy efficiency, thank you. See you again next year!

We have employed the services of HeatGlow for a number of years as their service is exceptional. The communication with them is prompt and clear and they are always polite, tidy and easy to deal with. Would not hesitate to recommend them.

Very happy to recommend HeatGlow.
They arrived at the appointed time and very efficiently
removed the old boiler and flue and replaced with a Worcester combi boiler and wifi easy control system.
Everything was cleaned up and left in a tidy and presentable condition.

This local company are great because they have several engineers which means you don’t have to wait ages for a call-out- and they arrive on the agreed date and time with no hassle. Also they send you reminders for their arrival, with updates - you can even track online their progress on their way to you. They have fitted a gas hob for me and also gave my boiler the most thorough servicing it has ever had (ha). They were prompt, courteous, tidy and professional. Highly recommend.

I've used HeatGlow

Excellent service - highly recommend using HeatGlow. Gareth was quick to respond to my enquiry and was able to get the new boiler ordered and installed in less than a week. Superb!

Very pleased with all aspects of dealing with HeatGlow in connection with the replacement of my central heating boiler. My initial enquiry, the subsequent visit by Gareth, and the presentation of their proposal was very efficient and professional. On the day of installation they arrived punctually. The flue had to be completely changed to meet current regulations. This involved hiring a cherry picker so that they could gain access to the roof which was beyond the range of ladders. The whole installation/commissioning process went smoothly. Gareth programmed the system and showed me how to alter the timings and temperatures if I needed to. The system has been running for 3 weeks and I am very happy with it. I would thoroughly recommend HeatGlow, and already have to some neighbours - I normally don't make recommendations.

Jeff D

HeatGlow offer a friendly efficient prompt service. Gareth is very knowledgeable and gave me useful advice about energy saving. I would highly recommend HeatGlow.

The engineer arrived on time was polite, efficient and left a very clean work area. I have no problem in recommending HeatGlow to friends and colleagues.

HeatGlow installed our new condensing combi boiler a year ago with 10 year Bosch warranty included. Such a neat, careful installation and the boiler itself has proved to be highly efficient and a lot more economical than our old one. We signed up to the service contract for a small monthly sum and today had the first annual service. All done and peace of mind for another year. Diolch / Thanks Gareth and Tom - the best plumbing and heating engineers we’ve ever had.

Boiler installation with 3 new radiators
Heat glow is our local heating company in Cardiff
They are well organized and thorough and knowledgeable.
Their quotation was clearly laid out and comprehensive
Heatglow completed the work to a high standard in just over a day
This if the first time we have used Heatglow
We will invite them back for further work in the future

On time, professional and friendly, as ever !

Boiler service was quick and the engineers were very helpful. Would use Heatglow again.

Excellent service. Highly recommended.

I would highly recommend HeatGlow for their professionalism and quality of service. They are reliable and always work efficiently.

Excellent service. Always happy to use this firm.

Service man arrived precisely on time, and was very efficient.

Very quick and efficient. 👍

Easy to book for a service. Good communication and quick, efficient professional job.

Definitely use again.

Our old boiler needed replacing but was still working, so we had time to get quotes and check out reviews of different companies. We got quotes from 3 Worcester Bosch accredited installers, who all had good reviews. Nevertheless, it was Tom of HeatGlow who was the most thorough with the survey and came back with the best quote. Before deciding which company to go with, we had lots of questions, but Tom always replied to our emails straight away.
As for the installation, Tom and Tom did a great job and were all finished before 4pm. They left the area immaculately clean and tidy and explained the controls on the boiler and how the 12 year guarantee works.
I have no hesitation in recommending HeatGlow.