Heatrite Products Reviews 48

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Easy to order and I got the parts in less than 2 days and after that I had to send 5 emails, 2 online messages and make a phone call to get the Tax Invoice!!!

Rated 5 out of 5 stars

We were very amazed how quick the delivery was from the time I ordered our underfloor heating, then 2 days later it arrived at my door. From Melbourne to Sydney now that's fantastic service. Thanks s... See more

Rated 3 out of 5 stars

My hydronic heated towel rail arrived OK, but our plumber saw the photo and asked if they could possibly supply a different connection (to a copper pipe, not a poly pipe). I left 1 voice mail message... See more

Rated 5 out of 5 stars

I ordered the thermostat I looked for since some time at Heatrite. They had exactly the model I needed and it was easy to order online. Next business day I got an email that the product is ready to pi... See more

Company details

  1. Heating Contractor

Written by the company

Suppliers of Hydronic and other Heating products


Contact info

4.0

Great

TrustScore 4 out of 5

48 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Extremely happy with the purchase of my…

Extremely happy with the purchase of my hydronic ladder towel rail right down to efficiency in delivery and service.

March 25, 2021
Heatrite Products logo

Reply from Heatrite Products

Thank you for the great review Brenda, we're so thrilled to hear you're happy with your purchase!

Rated 5 out of 5 stars

Excellent service and product

Excellent service and product. Highly recommended.

March 18, 2021
Heatrite Products logo

Reply from Heatrite Products

Thank you for the great feedback Theo! We look forward to seeing you again in future!

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery. Friendly service when I called up with an enquiry.

February 25, 2021
Heatrite Products logo

Reply from Heatrite Products

Thanks Guy - happy to help. Thank you for your lovely feedback.

Rated 5 out of 5 stars

Great web site making purchase very…

Great web site making purchase very easy. Very fast turn around from order to purchase. Really impressive.

November 12, 2020
Heatrite Products logo

Reply from Heatrite Products

Thank you for the great review Tim - we really appreciate it! Hope to hear from you in future should you require anything else!

Rated 5 out of 5 stars

Had a great experience with Heatrite

Had a great experience with Heatrite. The customer service was exceptional and the girl on the phone, who's name escapes me I'm sorry, was so so helpful. We needed our under tile heating ASAP and she made it happen. We paid over the phone, did a click and collect and our builder was able to install the following morning. This was seamless from my first point of contact to the end.

October 21, 2020
Heatrite Products logo

Reply from Heatrite Products

Hi Nivek - thank you very much for the lovely review! So glad I could be of assistance, it was a pleasure doing business with you & we hope you love your undertile heating kit! Thanks again! Georgia:)

Rated 5 out of 5 stars

Tool is great works very well

Tool is great works very well. Good delivery arrived exactly when they said.

September 29, 2020
Unprompted review
Heatrite Products logo

Reply from Heatrite Products

Thanks very much for your review Matt, we're so glad to hear you're happy with our service and your new purchase!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look