Easy to order and I got the parts in less than 2 days and after that I had to send 5 emails, 2 online messages and make a phone call to get the Tax Invoice!!!
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See what reviewers are saying
We were very amazed how quick the delivery was from the time I ordered our underfloor heating, then 2 days later it arrived at my door. From Melbourne to Sydney now that's fantastic service. Thanks s... See more
My hydronic heated towel rail arrived OK, but our plumber saw the photo and asked if they could possibly supply a different connection (to a copper pipe, not a poly pipe). I left 1 voice mail message... See more
I ordered the thermostat I looked for since some time at Heatrite. They had exactly the model I needed and it was easy to order online. Next business day I got an email that the product is ready to pi... See more
Company details
Written by the company
Suppliers of Hydronic and other Heating products
Contact info
17 DeHavilland Dve, 3195, Mordialloc, Australia
- 03 7023 0286
- info@heatrite.com.au
- heatrite.com.au
Extremely happy with the purchase of my…
Extremely happy with the purchase of my hydronic ladder towel rail right down to efficiency in delivery and service.

Reply from Heatrite Products

Reply from Heatrite Products
Very fast delivery
Very fast delivery. Friendly service when I called up with an enquiry.

Reply from Heatrite Products
Great web site making purchase very…
Great web site making purchase very easy. Very fast turn around from order to purchase. Really impressive.

Reply from Heatrite Products
Had a great experience with Heatrite
Had a great experience with Heatrite. The customer service was exceptional and the girl on the phone, who's name escapes me I'm sorry, was so so helpful. We needed our under tile heating ASAP and she made it happen. We paid over the phone, did a click and collect and our builder was able to install the following morning. This was seamless from my first point of contact to the end.

Reply from Heatrite Products
Tool is great works very well
Tool is great works very well. Good delivery arrived exactly when they said.

Reply from Heatrite Products
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