Heatsafe Heating Reviews 121

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Dougie, the engineer arrived on time and was very careful setting up to carry out the service of my boiler. Very polite and explained what he had done to check it over.

Rated 5 out of 5 stars

Excellent boiler install experience. Very pleased with the install of my new Navien boiler. The two installation engineers were highly competent, courteous at all times, and kept me informed of any... See more

Company replied

Rated 5 out of 5 stars

Graham the engineer came out same day to assess the existing boiler for repair. Once it became clear that it wasn't viable to repair, there was no callout fee, he gave me a brochure to look through of... See more

Rated 5 out of 5 stars

Phoned on Wednesday, visit on Friday to price work. Received estimates for work same day. Called on Monday and date arranged for installation of new boiler. On day of work, arrived on time, work car... See more

Company details

  1. Heating Contractor
  2. Boiler Supplier

Written by the company

Heatsafe Heating are a 5 star rated boiler installation and heating company. We cover Glasgow, Falkirk, Edinburgh, Stirling and all surrounding areas to provide a professional, cost-effective and reliable service to all of our customers. Our Gas Safe registered team specialise in the service, installation and repair of all boilers and central systems. We have also been awarded 2021 Scottish Home Improvement Award For Best Plumbing And Heating Company. If you need help with a new boiler installation or a boiler repair, please get in touch or visit our website.


Contact info

4.9

Excellent

TrustScore 5 out of 5

121 reviews

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Rated 5 out of 5 stars

New boiler

Very happy with the service I received. I needed a new boiler and there were issues with the flue going out through the roof. Heatsafe provided a great service, very courteous and explained the situation well. Installation went smoothly and I asked for a couple more jobs to be done. Would recommend.

July 22, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended. From the first contact right through. These guys are very professional, helpful and polite.
Graeme said he'd be here at 9am. 9am on the dot the van rolls up. So punctual as well.
My house was left tidy and neat.
Heatsafe are my go to guys for servicing as well from now on.

September 19, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend Heatsafe

Highly recommend Heatsafe, had new combi boiler installed and replaced old boiler and tank. From the first phone call, their service was outstanding. Arranged a sameday visit, fast and competitive quotes. Scheduled work took place quickly over the weekend. The team were highly professional, and work done on time and clean up after was spotless.

Will be recommending them to all.

September 17, 2022
Unprompted review
Rated 5 out of 5 stars

Would highly recommend Heatsafe…

Would highly recommend Heatsafe Heating. Excellent service from start to finish. All necessary areas covered with dust sheets, provided regular updates at different stages of the work being completed, very polite too. Work was carried out within time scale stated and all operating instructions explained very clearly. Excellent!

September 13, 2022
Unprompted review
Rated 5 out of 5 stars

Boiler replaced

Excellent service from Heatsafe again,second boiler we have had fitted this time for my sons flat.
Highly recommend would not hesitate to use these guys again brilliant work at a fair price.

August 19, 2022
Unprompted review
Rated 5 out of 5 stars

First class team

Just had an old system boiler replaced with a new combi boiler by Dougie and team. The work was completed to a really high standard within a day and a half. They are a very reliable, tidy and friendly team and I won’t hesitate to recommend them to friends and family. Fabulous service from start to finish.

August 11, 2022
Unprompted review
Rated 5 out of 5 stars

System boiler changed to combi

Had an old system boiler switched over to a combi. Had the potential to be complicated, but everything went smoothly and just as described during the survey. The team turned up on time, were pleasant, neat, tidy and all work carried out to a really high standard. Would recommend.

August 4, 2022
Unprompted review
Rated 5 out of 5 stars

Would use again

Dougie was fantastic upon my first phone call. I was getting myself uptight and nervous about something and he arranged to come the day after. He came at a great time and carried out my job I asked for and even tested my other gas appliances, put me right at ease and was a fair price.

July 21, 2022
Unprompted review
Rated 5 out of 5 stars

I had my heating system upgraded in…

I had my heating system upgraded in June. The work was completed without any disruption. The workforce was competent and mannered. I was given full instruction on the operation of my new boiler and controls after installation. First class service allround.

June 21, 2022
Unprompted review
Rated 5 out of 5 stars

Great boiler service and replacement

Great service from this company - they’ve serviced our boiler a few times and we’re prompt, helpful and friendly each time. We then asked them to replace the boiler, they gave us prompt quotes, came round when they said they would, did the whole job in a day, cleaned up after themselves and left us with a great new boiler. Will definitely use this company again.

June 20, 2022
Unprompted review
Rated 5 out of 5 stars

Heatsafe visited today to fit a new…

Heatsafe visited today to fit a new central heating boiler. They visited my house Monday am, got a very reasonable quote to me by Monday afternoon and arrived 9am Wednesday of the same week to fit the boiler. The service was impeccable, very clean, tidy and friendly. Nothing was too much bother they even fixed a minor problem I had with my gas hob. Wouldn't hesitate to recommend Heatsafe. Will welcome them back annually for a service.

May 11, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant Team!

Having previously used Heatsafe to service our boiler i had no hesitation in using them again to shift a couple of radiators. While they were here they spotted there was a problem and spent some time searching for a leak, which they found under the floorboards. They repaired that, late on a Friday afternoon and ensured everything was perfect before they left. What a great team of guys.

May 9, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing company!

Dougie and his team have been amazing. They are always quick to respond and they fit our new boiler without any issues. We have been returning customers of theirs for years. Amazing job!

May 4, 2022
Unprompted review
Rated 5 out of 5 stars

Replacement boiler installation :-)

New boiler quoted, delivered and installed in 3 working days to replace old one that had failed at a holiday weekend. Very friendly, helpful, polite and fast workers. All documentation provided on completion. Excellent service.

April 21, 2022
Unprompted review

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