Heavenlydesserts Reviews 130

TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Never ever visit heavenly deserts Leamington spa Parade branch. They disrespect you, get rude and behave violently with their guests. We were subject to every horrible thing on Mother’s Day... See more

Rated 1 out of 5 stars

Walsall branch where the staff are so bad, 3rd world staff who take over 90 minutes to prepare 4 items for delivery- when you phone them- they put you on hold- manageress goes hiding! Word of advice g... See more

Rated 1 out of 5 stars

Unfortunately, our visit was disappointing. The staff did not seem attentive. Multiple tables were left dirty with dishes, and although only two tables were occupied, we were asked to move instead o... See more

Rated 5 out of 5 stars

Just visited Basildon Festival Leisure, with my mum and dsughter, great experience, delicious food, had waffle and american pancakes. Was served by Ahmed who was very friendly and polite, service was... See more

2.4

Poor

TrustScore 2.5 out of 5

130 reviews

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Rated 1 out of 5 stars

Horrendous customer service & late…

Horrendous customer service & late delivery
I have a nut allergy and purchased my usual strawberry and chocolate waffle a few weeks back. Unfortunately, the staff put Nutella on the waffle in error, causing an allergic reaction and resulting in administration of my epipen. No apology from staff who handled the situation with rudeness and attitude. Delivery was also very late... an hour and a half!!

July 1, 2021
Unprompted review
Rated 1 out of 5 stars

Disgusting

I found a long hair in my crepe, it was disgusting, never will I go here again. I rang to complain but the manager put the phone down as he didn't want to deal with it. I tried ringing again and again and was never able to get through again. Will not be going here again this is the second time i've had hygiene/health and safety issues. This was from the branch in Blackburn by the way.

May 22, 2021
Unprompted review
Rated 1 out of 5 stars

Its a shame that I am unable to leave 0…

Its a shame that I am unable to leave 0 star...More than an hour wait to start with. Absolutely rude and horrible delivery guy! Milkshake warm, taste like hot foam...cookie dough cold... unable to lave a review on just eat as this option is not working. Will never ever order from this place again! Do not order from here! Save money and go somewhere else!

February 3, 2021
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible. Ordered for the family and told 30 minutes. 55 minutes later only half the order of desserts arrived. Half of the family get to watch the other half eat while we call the Leicester shop. Shop staff blame deliveroo and say there’s nothing they can do. Thanks for taking our money, letting half the family down and taking zero accountability.

November 27, 2020
Unprompted review
Rated 4 out of 5 stars

SO GOOD

This was SO good! four stars just because one of the ice cream tubs were leaking but it was due to the delivery guy. :) would recommend!

November 4, 2020
Unprompted review
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