Hedon Reviews 531

Great helmet and visor,exactly as described, top quality and the packaging second to none

I received the helmet on Friday 11th. When I took out of the box the Hedon branding badge was missing from the front of the helmet.
I emailed a lovely lady Anne first thing Monday with a picture. She was very apologetic and emails went back and forth all week, but with no action or resolution. I have offerded to stick it on myself if they send a badge!! It is now 10 days since I received my helmet and I am still unable to use it. Very very poor.

Great Company. Products are fantastic, you cant really see it online, but when your helmet is in your hands you will appreciate the craftsmanship. It is perfect.
Customer service is fantastic also, goes hand in hand with products. Real people reading your mails and answering fast and with precise information you asked for, which is rare these days. 10/10 experience

The helmet is beautifully made and is a real head turner but what's better than that is the service I received when corresponding with the customer service team, they went out of their way to get the helmet to me before I had to leave the country.
Thank you to everyone involved

Great service no problems ordered the item and was here in no time

I got a helmet from Hedon, really great craftsmanship and high-quality materials. However the size was too small so I returned the helmet. However, DHL lost it in the post. About 3 months later it arrived back at my gate and I contacted Anne to see if they'd still accept the return, and she said yes. They didn't have to as I'd exceeded the return time period. They even issued me a shipping label free of charge and I got my full refund within 2 weeks. Absolutely great company with a really good customer service. I'll be buying from them again for sure. 5/5 for their help and patience.

FYI (if you remove the sticker from the visor, it may reduce your refund amount)

Bought a custom helmet and 2 visors costing over £1,200.
The helmet is great quality no dispute but after trying several my custom does not fit properly.
I have not requested a refund but instead asked how they can help to do something to get a better fit.
But no they didn’t wish to help but instead offered me 20% dis on another helmet!!
I have been now e mailing them several times and they have not bothered to respond to me know.
Nice product but customer service is shameful so my advice is be very cautious.

Effortless style, flawless comfort. This Hedon helmet isn’t just gear—it’s a statement. Classic lines, perfect fit, and an aesthetic that’s makes every ride cinematic. Ride in it once and you’ll never settle for anything less.

On my third Hedon now and each one has been exercise in craftsmanship.
Quiet, comfortable and extremely well made, there’s something truly special about them.

Excellent helmet. Quality materials and fabulous design. Thanks for delivering the product so quickly.

Very good quality and light weight. a delight to wear.

All products are well made, good quality pieces, very satisfied with the purchase.

The Hedon range is very good. I was able to order my made-to-measure helmet with ease by following the guide. It was very well packaged and arrived within the time stated. Great fit and great looks. Built without compromise. You know that your head is safe, when you wear Hedon.

the best helmet of the entire planet period.

Best helmet I have ever had . You get what you pay for . Light , comfortable , outstanding noise cancellation but still hear traffic etc , what you need to hear . Very happy customer .

Beautiful helmet, great design and very comfortable to wear. Couldn’t be happier.

Thanks Hedon!

Quality product and impossibly fast shipping ( to California from UK)

I've owned a lot of helmets over the years, and I have never worn something as plush and secure as the Hedon Heroine. Expensive? Absolutely. Worth it? For the comfort alone- yes. I will say that it's not your long-distance / track day bonnet.

You wear it as a statement.

Perfect helmet.
Zero complaints.
Y’all absolutely delivered 🤝🏽

Personal service is really important to me, too many companies are missing huge opportunities by not engaging with their customers. Competition is terse everywhere, providing an engaged experience for your customers is pivotal to success in the modern market place. Hedon were engaged, interested and with me 100% of the way through my customer journey- top marks and thoroughly recommended for that extra special helmet or actually just one of their off the shelf beauties.