Hegarty Reviews 

1,854
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their expertise, helpfulness, and professional approach, making complex processes feel manageable. The service provided is frequently described as impeccable and five-star, with many appreciating the clear communication and timely handling of matters. Reviewers highlight the quick response times and the smooth user experience, noting that their queries were always answered promptly and professionally. However, some people mentioned dissatisfaction with the service, feeling their queries were not listened to and that staff lacked understanding of specific legal areas. A few other people also felt that there was a lack of communication, with no response to various emails and claims of staff not knowing when information was sent.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, efficiency, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism,... See more

Customer service

Users describe positive interactions with customer service, highlighting the dedication, professionalism, and... See more

Response time

Customers had positive experiences with response times, noting that everything was dealt with in a timely... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing the process as seamless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our business sale was handled expertly and efficiently by Andrew Heeler and his team. From our very first meeting with Andrew to final completion we felt confident that he was acting in our best inter... See more

Company replied

Rated 5 out of 5 stars

We feel they went above and beyond their job. We cannot praise Andrew and the team for the service they have provided. Everything was dealt in a timely fashion, the correspondence was clear and concis... See more

Company replied

Rated 5 out of 5 stars

Andrew Boullemier at Hegarty has been absolutely fantastic. I honestly cannot speak highly enough of him and without his input and pushing the bottom of the chain the sale would have fallen through.... See more

Company replied

Rated 5 out of 5 stars

I would highly recommend instructing Chris Brown to represent you in any divorce settlement case. Throughout the 4 years he always kept me up to date, gave sound advice in good time, no question was t... See more

Company replied


Company details

  1. Law Firm
  2. Conveyancer
  3. Employment Attorney
  4. Family Law Attorney
  5. Legal Services
  6. Real Estate Attorney

Written by the company

At Hegarty we value exceptional client care, quality service, expertise, integrity, and professionalism, and these are at the core of everything we do. We have offices in Peterborough, Stamford, Oakham, Market Deeping and Bourne which together provide a full range of legal services for business, for family, for life. We provide advice and support for family law, employment law, wills, trusts and wealth management, conveyancing, corporate law, commercial property, litigation and much more... The Hegarty team is made up of hand-picked individuals who have the knowledge and experience to offer you exceptional legal advice on everything from corporate legal matters for your business, to advice for family matters and planning for the future. Since we were established in 1974, we have built an excellent reputation for providing individuals, families, and businesses with outstanding legal services and advice. We are incredibly proud of the high level of service that we provide our clients, and this is shown through our client feedback, with a 5* rating on Trustpilot.

Hegarty - Your legal team

Written by the company

Here to support you through life’s ups and downs.
Our friendly, accomplished team of solicitors and legal advisors can put you, your family and your business in a strong position for the future. Offering expertise across a wide range of legal services, we give you the support you need, with the highest levels of client care.

We offer a complete conveyancing service, all delivered with the highest level of client care.

5* service and transparent costs with no hidden extras

5* service and transparent costs with no hidden extras
Whether you are a first-time buyer, looking to move to a new home or are adding to your property portfolio, we offer a complete conveyancing service, all delivered with the highest level of client care. Our experienced conveyancers will guide you through the process from start to finish and will ensure you complete as quickly and efficiently as possible. Our team will provide you with an accurate quote which will show you how much you can expect to pay based on your individual circumstances.

Contact info

Promotion box for Hegarty

Expert Legal Advice.

Personally Delivered.

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(1,854)

145 reviews in the last 12 months

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Rated 5 out of 5 stars

Sarah was very helpful and patient.

Sarah was very helpful and patient.
I had many questions and she dealt with everything amazingly

June 13, 2025
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Reply from Hegarty

Thank you for taking the time to share your experience with us. We are pleased to hear that Sarah was able to assist you with such patience and expertise. Our team strives to provide exceptional service, so it is great to know that Sarah's efforts made your experience a positive one. Thank you again for choosing Hegarty as your legal team.

Rated 1 out of 5 stars

Potential Customer's should read this...

My name is Greg McAllen. I am the proprietor, along with my Wife, of a small business based in Rutland. We have been continuously trading since 1981.
Now I know this is a long review, and long reviews can be boring, but before using this company, you should be aware of how they can behave if things don't go their way and their client upsets them.
In December 2023, my wife and myself viewed a property for sale and agreed with the owner to purchase. It was a straight forward sale with no loans or mortgage. Part funding was to come from the sale of one of our three industrial units, one of which is solely owned, and used by us privately. The remaining balance to come from our Barclays savings account. I had sold the industrial unit, freehold, to the owner of another neighbouring business on our industrial estate. It was a straight forward sale without involving the services of a solicitor or estate agent. There was a wait on our buyers part, due to a Land Registry issue, our buyers funds coming to us from the Halifax. In the meantime, I looked to engage the services of a conveyancer as our deal was done and just waiting for the funds to land in our account. Normally, I would use my usual solicitor, who is not local, which meant travelling the A1, in the middle of winter, just to sign a few documents. We did not want to do this. We therefore decided to use the services of Hegarty, local to us in Oakham. Additionally, my Daughter has friends working for their Stamford office. Having obtained a quotation of £1650, which I thought reasonable, we made a trip to their office in Oakham. All went well until, on being asked where the funds for a cash property purchased had come from, and I informed them they were from the sale of an industrial unit. They asked the solicitors name who dealt with this, and the name of the estate agent. When we informed them we had not engaged the services of either, their attitude changed, along with the facial expressions. It was not nice at all. I was faced with accusations of money laundering, which where thrown at us on many occasions over the following weeks. Now, I understand solicitors have to cover themselves, but we were dealing through Barclays Bank and electronic transfers, all of which have a paper trail. The Bank have their own policies to prevent money laundering and if the money was not from a legitimate source, it would not be in there. We both felt the solicitor and case handler were unhelpful, bordering obstructive. It was like we were being treated as criminals, and paying for the privilege. Finally, having formed a distrust of this Lady, I agreed with the seller to pay him directly. I did not feel I should transfer our savings to Hegarty and trust this solicitor with control of our lives. We had a very bad feeling this solicitor may delay the purchase, possibly losing us the property. The payment was made to the seller, via CHAPS transfer from our Barclays account. Oddly, we received an email from them, telling us we cannot do this, not advising us against it, or giving reason why we shouldn't, just telling us we could not. Not once did we receive any communication from this Lady that could be construed as advice. Therefore on the 22nd April, with the sellers agreement, we transferred the funds, both signed a document stating what the money was for and the terms we had agreed between us, and in two days we moved into the property. Result. This just left formal completion. At this point I advised Hegartys of the situation, via email, and asked them to continue to completion and transfer. I finally received a reply yesterday saying they were no longer working for us. I had already learnt this, receiving a phone call from the seller, saying HIS solicitor had been contacted by Hegartys to be told they no longer worked for us. Additionally, Hegartys contacted the estate agent and informed them that myself and my wife were laundering money. Now that is one hell of an accusation, based on a unfounded suspicion without evidence. But to relay a suspicion to an estate agent in the form of an accusation, not even one of their own profession, is very naughty indeed and indicates to us we were correct in not placing trust, and our funds, with this solicitor. This action was just vindictive and unprofessional attempting to cause trouble and halt the sale even though POST-stating they no longer working for us. We have not received any further communication.
My advice to others considering using Hegarty is be careful as this particular solicitor cannot be trusted if scorned. Certainly do not divulge any sensitive information or information you wish to remain private as she may use it to support her own stance, additionally making up stories as she goes along to fill in the gaps, particularly if you do not do as you are told! MAD!

June 14, 2024
Unprompted review
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Reply from Hegarty

We acknowledge your continued comments regarding your experience with our firm in 2023.

As a regulated law firm, we are bound by strict legal and professional obligations and are required to carry out standard checks on the source of funds for all property transactions. These legal obligations apply to all clients and are not a reflection of any individual’s background or integrity. They are set out in the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 (MLRs 2017), which has been amended by the Money Laundering and Terrorist Financing (Amendment) Regulations 2019 and the Money Laundering and Terrorist Financing (Amendment) (EU Exit) Regulations 2020. Our compliance with these legal obligations is strictly enforced by the Solicitors Regulation Authority (SRA) and other governing bodies.

It would not be appropriate for us to comment on the specific details of your matter in a public forum, nor would we ever disclose confidential information or make personal accusations. We can assure you that any enquiries made during the course of any client matter are made solely in line with our legal and professional duty to carry out appropriate checks.

We understand that you were unhappy with how matters progressed, and we are sorry to hear that you felt our service did not meet your expectations. However, in any client matter, if we do not have sufficient evidence to satisfy these checks, we are prohibited from proceeding with the transaction in accordance with the legislation set out above. If a client chose to proceed with a transaction outside of our engagement, in line with our regulatory duties, we will inform the relevant parties that we are no longer acting on that client’s behalf.

If you would like to discuss your concerns in a more appropriate setting, we would be happy to address them directly with you.

Kind regards,
The Hegarty Team

Rated 5 out of 5 stars

We found the people very helpful and supportive

We found the people very helpful and professional. The conveyance was a little frustrating at times but Hegarty’s made us more relaxed and optimistic. A very approachable staff.

May 28, 2025
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Reply from Hegarty

Thank you for taking the time to share this 5 star review with us. We understand that the conveyancing process can sometimes be challenging, so we're pleased to hear that we were able to help make it a better experience for you. Our team is committed to being approachable and supportive, so it's great to know that this made a difference for you. Thank you once again for choosing Hegarty as your legal team, and we wish you all the best in your new home!

Rated 5 out of 5 stars

First class advice and assistance…

First class advice and assistance received from Cara Watson and her team when recently putting in hand Wills and Lasting Powers of Attorney. Wouldn’t hesitate to recommend and will definitely use again should the need arise.

June 9, 2025
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Reply from Hegarty

Thank you for leaving us this review. We are pleased to hear that you had a positive experience with Cara and her team while arranging your Wills and Lasting Powers of Attorney. Providing first-class advice and assistance is always our goal, so it’s gratifying to know that we met your expectations. Thank you again for your recommendation, and for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Power of attorney

Every step of the way they helped with language we could understand. All the fees were out to us from the start. No hidden fees.

June 9, 2025
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Reply from Hegarty

Thank you for taking the time to leave us this 5 star review. We’re pleased to hear that our team was able to assist you every step of the way with the power of attorney process. Clear communication is a top priority for us, and we’re glad that our explanations were easy to understand. It's also great to know that you appreciated the transparency regarding our fees. Thank you again for choosing Hegarty as your legal team, and we hope to be able to assist you in the future should the need arise.

Rated 5 out of 5 stars

I would recommend Hegarty Solicitors.

A difficult and unusual case offered to Hegarty that involved track and trace of two people who benefitted financially. I was kept up to date all the way through with every detail taken care between courts and land registry. I would recommend Hegarty Solicitors.

May 30, 2025
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Reply from Hegarty

Thank you for taking the time to share your experience with Hegarty. We are pleased to hear that you felt well-informed and supported throughout such a complex and unique legal matter. Our team is dedicated to ensuring every detail is meticulously handled, and it's great to know that our efforts in keeping you updated made a positive impact on your experience. We thank you for your recommendation and for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Isabella

Isabella, was very professional and kept me informed at all times.
Many Thanks
Alan Dolby

June 4, 2025
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Reply from Hegarty

Thank you for taking the time to share your positive experience with Isabella. We are pleased to hear that she provided you with a professional service and kept you informed throughout the process. Communication is a cornerstone of our practice, and we are glad that Isabella's dedication to keeping you updated made a difference in your experience. Thank you again for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Absolutely spot on couldn’t have asked…

Absolutely spot on couldn’t have asked for a better result

May 30, 2025
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Reply from Hegarty

Thank you for taking the time to leave us your review. We are pleased to hear that you were happy with the outcome of your matter, and that you were fully satisfied with the service provided to you. We thank you for choosing Hegarty as your legal team, and hope to be able to assist you again should the need arise.

Rated 4 out of 5 stars

Everything was done without…

Everything was done without complications.
Very quick and efficient

May 23, 2025
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Reply from Hegarty

Thank you for taking the time to leave us this review. We are pleased to hear that your experience with us was quick and efficient, and that everything went smoothly without complications. Thank you again for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Good communication

Niveta kept me informed at all times and hastened the conveyancing transfer in the final hours.

May 16, 2025
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Reply from Hegarty

Thank you for taking the time to share your experience with us. We are pleased to hear that Niveta was able to keep you informed throughout the process and expedite the conveyancing transfer when it mattered the most. At Hegarty, we strive to provide our clients with exceptional service, so it’s gratifying to know that Niveta's efforts made a positive impact on your experience. Thank you again.

Rated 5 out of 5 stars

Kept me informed

Kept me informed, was sensitive with my situation

May 14, 2025
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Reply from Hegarty

Thank you for leaving us this 5 star review. We are pleased to hear that you felt well-informed and supported throughout your journey with our team. Your feedback is truly appreciated and motivates us to continue providing the best possible support to our clients.

Rated 5 out of 5 stars

Tom our solicitor was very helpful

Tom our solicitor was very helpful, explained things to us and answered all our questions, we felt relaxed and comfortable in our meetings with him.

May 13, 2025
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Reply from Hegarty

Thank you for taking the time to share your positive experience with us. We are pleased to hear that Tom was able to assist you effectively and provide clear explanations to all your questions. At Hegarty, we strive to ensure that our clients feel supported and informed throughout, so it’s great to know that we met your expectations. Thank you once again for this review, and for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Stress free sale and purchase

Stress free sale and purchase! Very responsive to any form of communication. Thanks very much indeed.

May 13, 2025
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Reply from Hegarty

Thank you for taking the time to leave us this 5 star review. We're pleased to hear that you found the sale and purchase process stress-free and appreciated our responsiveness. Our team is dedicated to providing exceptional service and ensuring smooth transactions for all our clients. All the best in your new home!

Rated 5 out of 5 stars

Super efficient - super friendly

Very friendly and helpful either by email, phone or in person. Complex buying and selling situation were dealt with efficiently, speedily and thoroughly. Everyone we dealt with helped ease the stress of both buying and selling. Overall super efficient and super friendly

May 12, 2025
Unprompted review
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Reply from Hegarty

Thank you for your kind words and for taking the time to leave us this 5 star review. We are pleased to hear that your experience with us was both efficient and friendly, as our goal is always to provide a thorough and prompt service. We understand that buying and selling can sometimes be complex and stressful, and we're happy to hear that our team helped to ease the process for you. Thank you for choosing Hegarty as your legal team, and we hope to be able to assist you again should the need arise.

Rated 5 out of 5 stars

Business avent

April 29, 2025
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Reply from Hegarty

Thank you for leaving us this 5 star review and for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Amazing support throughout

Andrew helped us with everything and as first time buyers it was very much needed. He helped when the developers wanted a quicker sale and dealt with their tantrums and demands.

We went from offer to moving in within 4 weeks which would have been a lot more stressful if not for Andrew.

March 21, 2025
Unprompted review
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Reply from Hegarty

Thank you for taking the time to leave us this 5 star review. We are pleased to hear about your positive experience with Andrew during your home buying process. As first-time buyers, we understand how important it is to have someone knowledgeable and supportive by your side. Our team take great pride in guiding clients through each step of the process, so it’s great to know that we were able to alleviate some of the stress. Thank you again for choosing Hegarty, and all the best in your new home!

Rated 5 out of 5 stars

Thank you 🙏 for your support in helping…

Thank you 🙏 for your support in helping us to achieve our sale and purchase.

May 2, 2025
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Reply from Hegarty

Thank you for your kind words and for taking the time to share your experience with us. We are happy to hear that our team was able to assist you with your sale and purchase, and that you were fully satisfied with the service provided to you. Thank you again for choosing Hegarty as your legal team.

Rated 4 out of 5 stars

Professional and personal

Professional and personal, with particular care taken by the client team

April 25, 2025
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Reply from Hegarty

Thank you for taking the time to leave us this review and for choosing Hegarty as your legal team. We're pleased to hear that you found our service both professional and personal, and we hope to be able to assist you again should the need arise.

Rated 5 out of 5 stars

Wills and LPOA

Very helpful and explained options and pricing clearly. Communication was good .

April 29, 2025
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Reply from Hegarty

Thank you for taking the time to share your positive experience with us. We are pleased to hear that you found our team to be very helpful and appreciated the clarity with which we explained your options and pricing. Thank you once again for your kind words and for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

House buying

Very helpful again all questions answered and very happy with everything

April 28, 2025
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Reply from Hegarty

Thank you for sharing your experience with us. We are happy to hear that you found our services helpful and that all your questions were answered to your satisfaction during the house buying process. Our team is dedicated to providing exceptional service, and it's always rewarding to know when we've met our clients' expectations. Thank you for choosing Hegarty as your legal team, and all the best in your new home!

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