Hegarty Reviews 1,827

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive attitude, making complex legal processes feel manageable. The service provided is frequently described as impeccable, efficient, and excellent, with many appreciating the clear guidance and expert advice received. Reviewers often highlight the exceptional customer service, noting prompt responses and a caring approach that instilled confidence throughout their interactions. However, some customers experienced issues with communication, reporting unresponsiveness to emails and calls, and a lack of internal coordination. A few individuals also felt dissatisfied with the handling of their inquiries, particularly regarding specific legal areas, and described some interactions as unhelpful or even rude.

What people talk about most

Staff

Customers consistently had positive experiences with staff. Many reviewers praised individual team members,... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the... See more

Customer service

People report positive experiences with customer service. Many reviewers highlight the dedication,... See more

Response time

Consumers find response times to be positive. Many reviewers highlight the prompt and efficient... See more

Customer communications

Reviewers mention ambiguous feedback about contact. Some customers praise good communication, noting that... See more

Based on these reviews

Rated 5 out of 5 stars

Following my mother passing away, we needed help with her Will and legal advice on her Estate. We requested the services of Martin Banwell, who has given us 100% support, advice when we needed it and... See more

Company replied

Rated 5 out of 5 stars

Our business sale was handled expertly and efficiently by Andrew Heeler and his team. From our very first meeting with Andrew to final completion we felt confident that he was acting in our best inter... See more

Company replied

Rated 5 out of 5 stars

Andrew Boullemier at Hegarty has been absolutely fantastic. I honestly cannot speak highly enough of him and without his input and pushing the bottom of the chain the sale would have fallen through.... See more

Company replied

Rated 5 out of 5 stars

My wife and I are in our 80s and made use of Hegarty's newly opened local premises in Bourne, Lincolnshire. We needed to rewrite our wills and check EPAs and LPAs. We couldn't have asked for... See more

Company replied


Company details

  1. Law Firm
  2. Conveyancer
  3. Employment Attorney
  4. Family Law Attorney
  5. Legal Services
  6. Real Estate Attorney

Written by the company

At Hegarty we value exceptional client care, quality service, expertise, integrity, and professionalism, and these are at the core of everything we do. We have offices in Peterborough, Stamford, Oakham, Market Deeping and Bourne which together provide a full range of legal services for business, for family, for life. We provide advice and support for family law, employment law, wills, trusts and wealth management, conveyancing, corporate law, commercial property, litigation and much more... The Hegarty team is made up of hand-picked individuals who have the knowledge and experience to offer you exceptional legal advice on everything from corporate legal matters for your business, to advice for family matters and planning for the future. Since we were established in 1974, we have built an excellent reputation for providing individuals, families, and businesses with outstanding legal services and advice. We are incredibly proud of the high level of service that we provide our clients, and this is shown through our client feedback, with a 5* rating on Trustpilot.

Hegarty - Your legal team

Written by the company

Here to support you through life’s ups and downs.
Our friendly, accomplished team of solicitors and legal advisors can put you, your family and your business in a strong position for the future. Offering expertise across a wide range of legal services, we give you the support you need, with the highest levels of client care.

We offer a complete conveyancing service, all delivered with the highest level of client care.

5* service and transparent costs with no hidden extras

5* service and transparent costs with no hidden extras
Whether you are a first-time buyer, looking to move to a new home or are adding to your property portfolio, we offer a complete conveyancing service, all delivered with the highest level of client care. Our experienced conveyancers will guide you through the process from start to finish and will ensure you complete as quickly and efficiently as possible. Our team will provide you with an accurate quote which will show you how much you can expect to pay based on your individual circumstances.

Contact info

Promotion box for Hegarty

Expert Legal Advice.

Personally Delivered.


4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

We approached the team at Hegartys for…

We approached the team at Hegartys for advice on updating our wills and also about the use and issue of Powers of Attorney . The advice and help we received was first class and helped us through what could have been a tricky process to navigate. Would definitely recommend them.

April 14, 2026
Rated 5 out of 5 stars

Supportive and professional as very impressed with the quality…

I was very impressed with the quality of the service I received when writing a new Will. The staff who dealt with the matter were very professional and supportive, at what can be a challenging time. I received a degree of support and clear advice that alleviated my concerns. Staff took the time to understand my wishes and ensure they would be contained within my Will.

March 16, 2026
Rated 5 out of 5 stars

Abdul Basit was very knowledgeable and…

Abdul Basit was very knowledgeable and experienced with my matter. Highly recommend Hegarty for your needs

March 26, 2026
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Reply from Hegarty

Thank you for sharing your positive feedback with us. We are pleased to hear that Abdul’s knowledge and expertise made a significant impact on your case. At Hegarty, we strive to provide exceptional service and support to all our clients, so we are glad that we could meet your expectations and assist you with your needs.

Rated 5 out of 5 stars

Abdul was incredibly professional and…

Abdul was incredibly professional and clear in his guidance on our call. Would recommend highly

March 25, 2026
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Reply from Hegarty

Thank you for taking the time to share your experience with us. We are pleased to hear that Abdul was able to provide you with the professionalism and clarity you needed. We thank you for your recommendation, and for choosing Hegarty as your legal team. We hope to be able to assist you again should the need arise.

Rated 5 out of 5 stars

Probate and support on my mother's Estate

Following my mother passing away, we needed help with her Will and legal advice on her Estate. We requested the services of Martin Banwell, who has given us 100% support, advice when we needed it and total help with the process. The transaction was so smooth, without issues, I am totally impressed. The service he offered was impeccable. Thank you Martin.

March 20, 2026
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Reply from Hegarty

Thank you for taking the time to share your experience with us. It's great to hear that Martin was able to provide you with the support and guidance you needed. Your satisfaction is our top priority, and we're pleased that the process went smoothly for you. Thank you again for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Very quick response

Very quick response, dealt with our situation within the timeframe required and good communication through the whole process

March 23, 2026
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Reply from Hegarty

Thank you for taking the time to share your positive experience with us. We are pleased to hear that you were satisfied with our quick responses and communication throughout the process. Thank you once again for choosing Hegarty as your legal team, and we hope to be able to assist you in the future should the need arise.

Rated 1 out of 5 stars

Not Recommended for probate and estate administration

At the time we engaged with Hegarty, we were going through the worst a family could go through, the loss of both parents.And probably were not in the best frame of mind to be dealing with Estates. That did not stop them for charging nearly £800 whilst achieving absolutely nothing for us. And neither estate was moved forward an inch.

We are pleased that we have now got it sorted with the company who deals specifically with this at a fraction of the price of Hagerty.

September 22, 2025
Unprompted review
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Reply from Hegarty

We are sorry to read your feedback, and we offer our condolences at what is clearly a very difficult time.

No concerns were raised with us during the course of the matter and transparency from the outset is something we place great importance on. Our initial meetings are intended to be thorough, especially in more complex situations so we can fully understand the circumstances and provide appropriate advice. The fees charged relate to the initial meeting and subsequent follow-up work, and our costs were explained at that stage.

We are sorry that you chose not to proceed with us and that your experience did not reflect the level of service we aim to provide. If you would like to discuss this further, we would be happy to speak with you, please contact us directly by calling 01733 346 333.

Rated 5 out of 5 stars

Divorce support

Emma provided a professional, supportive, honest and prompt service in my divorce. I would recommend her to anyone who needs guidance in the process.

March 20, 2026
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Reply from Hegarty

Thank you for taking the time to share your 5 star review about the support you received during your divorce process. We are pleased to hear that you found our services professional, supportive, honest, and prompt, and that Emma was able to assist you through such a significant life transition. We thank you for your recommendation, and for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

This is not the first time I have…

This is not the first time I have needed assistance from Hegarty solicitors; they are my first choice when requiring help on legal matters based on recommendations and past experiences.

On this occasion I was referred to Benjamin Parker in the family law department who didn't disappoint.

My case was not necessarily straightforward, nevertheless Benjamin was easily able to navigate the complexities of it with the utmost dedication,  professionalism and tenacity to what was requested of him in a compassionately prompt manner throughout the process.

From my perspective I couldn't have asked for a better solicitor to deal with my case.

Not only is Benjamin a credit to Hegarty but also to the entire legal profession.

Thank you once again Hegarty.

March 19, 2026
Unprompted review
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Reply from Hegarty

Thank you for taking the time to share your positive experience with Hegarty. We are pleased to know that Benjamin's dedication and professionalism made a difference in your case. We strive to provide a compassionate and prompt service, so it's rewarding to hear that we met your expectations. Thank you once again for your review, and for choosing Hegarty as your legal team.

Rated 4 out of 5 stars

Fast efficient service

Fast efficient service. Very well explained, step by step- got the job done with due care and diligence.

March 11, 2026
Unprompted review
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Reply from Hegarty

Thank you for taking the time to leave us this review. We are pleased to hear that you found our service fast and efficient. Our team takes pride in providing clear, step-by-step guidance to ensure that all tasks are completed with the utmost care and diligence. Thank you again for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Sarah was excellent

Sarah was excellent. Communication was always prompt. Always happy to help with any queries I had. I have already recommended your services to a family member.

Thank you!

March 6, 2026
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Reply from Hegarty

Thank you for taking the time to leave us this 5 star review. We are pleased to hear that you had a positive experience with us, and particularly with Sarah. It's great to know that you felt fully informed and supported throughout your legal matter, and that you have recommended us to your family member. Thank you once again for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

I cannot recommend my solicitor… Isabella Green

I cannot recommend my solicitor (Isabella Green) highly enough. From the very beginning, she was professional, approachable, and incredibly supportive. As I was going through a process that was completely new to me, I naturally felt uncertain and overwhelmed at times. However, her guidance, clear explanations, and patience made everything so much easier to understand.
She took the time to ensure I felt informed and reassured at every stage, always responding promptly and with genuine compassion. I truly appreciate her combined professionalism with empathy — it made a significant difference during what has been a very stressful process.
I am extremely grateful for her support and would not hesitate to recommend her to anyone looking for a solicitor who is knowledgeable, compassionate, and dedicated to their clients. She really does deserve recognition for her work ethic and support.

February 27, 2026
Unprompted review
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Reply from Hegarty

Thank you for taking the time to share your experience.

We’re very pleased to hear that Isabella’s clear guidance and supportive approach helped you feel informed and reassured throughout what can be a challenging process. Your feedback and recommendation are greatly appreciated, and we’ll be sure to pass your kind comments on to her.

Rated 5 out of 5 stars

Hamzah helped me with an issue I had…

Hamzah helped me with an issue I had verifying my identity with Companies house.
He was really helpful, polite and efficient.
Totally relieved the stress for me.
Thank you Hamzah.

February 25, 2026
Unprompted review
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Reply from Hegarty

We are pleased Hamzah could help alleviate stress in verifying your identity with Companies House. Thank you for taking the time to leave a review and for choosing Hegarty to help with your legal issue.

Rated 5 out of 5 stars

Patient, affable, professional firm of Solicitors

My wife and I are in our 80s and made use of Hegarty's newly opened local premises in Bourne, Lincolnshire.

We needed to rewrite our wills and check EPAs and LPAs.
We couldn't have asked for a better firm to sort matters out.
From the start we were made welcome and the patient, friendly, professional,helpful attitude from the kindly people we met continued throughout the process. Our notable contacts were Mr G England (initially) then Alice Clarke Paralegal and Steff the receptionist.
They all were caring and our converations were threaded with a great sense of humour, understanding and knowledge.
My wife and I are pleased to highly recommend Hegarty's of Bourne.

January 26, 2026
Unprompted review
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Reply from Hegarty

Thank you for taking the time to share your kind words about your experience with us at Hegarty. We are pleased to hear that you and your wife felt welcomed and well-cared for throughout your visit. It is our priority to ensure that all of our clients feel comfortable and supported, especially when dealing with important matters such as rewriting Wills and reviewing EPAs and LPAs. We are pleased that our team were able to provide you with the friendly and professional service you expected. We are grateful to assist you with your legal needs, and also for your recommendation of our services. Thank you once again.

Rated 5 out of 5 stars

Communication was great from Andrew start to…

Communication was great from start to finish. Highly appreciated and recommend there service.

January 28, 2026
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Reply from Hegarty

Thank you for taking the time to leave us this 5 star review. We're pleased to hear that your experience with us met your expectations from start to finish, as we strive to ensure our clients feel informed and valued throughout their legal journey. Thank you for your recommendation and for choosing Hegarty as your legal team, we hope to be able to assist you in the future should the need arise.

Rated 5 out of 5 stars

A very professional and friendly…

A very professional and friendly service.
I wanted a Will writing and POA put in place. All questions and points were covered. my mind is now at rest that my affairs are all in order to cover myself and family.
A big thank you to Emma Carter.

January 27, 2026
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Reply from Hegarty

Thank you for taking the time to share your positive experience with us. We are pleased to hear that you found our service both professional and friendly. We understand how important it is to have peace of mind knowing that your affairs are in order, and we are glad that Emma was able to provide you with the support and clarity you needed. Thank you once again for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Very professional

Haleena was very professional and courteous - we had confidence in what she did for us and will certainly use her again.

January 28, 2026
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Reply from Hegarty

Thank you for taking the time to share your positive experience with us. We are pleased to hear that Haleema provided you with a professional and courteous service. Your confidence in her work is truly appreciated, and it's great to know that you would considering using our services again in the future. Thank you for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Probate Service

Excellent job by Emma Carter with regards to Probate. Reasonable price and completed in a timely manner would recommend Emma without hesitation, an all round good job.

January 23, 2026
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Reply from Hegarty

Thank you for taking the time to share your positive experience with us. We are pleased to hear that Emma provided you with excellent service and to know that her dedication and efficiency left such a positive impression on you. Thank you once again for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Our experience with Hegarty was truly…

Our experience with Hegarty was truly outstanding. Andrew, our conveyancing solicitor, went above and beyond to assist us. Despite encountering complications on the seller's side, he repeatedly intervened to resolve issues, even drafting a deed to address a title-plan problem. Without his help, we certainly wouldn't have closed on the property. Andrew took the time to explain complex matters clearly, ensuring we always knew what to do next.I highly recommend Hegarty without hesitation. The entire team was fantastic—everyone we interacted with was professional, responsive, and friendly. Given the inherent stress of buying a house, having solicitors who were knowledgeable, efficient, and enjoyable to work with made all the difference.

January 23, 2026
Unprompted review
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Reply from Hegarty

Thank you for taking the time to share this 5 star review with us. We are pleased to hear that your experience was "truly outstanding" and that Andrew, along with our entire team, could assist you effectively throughout your property purchase. We strive to make the home-buying process as seamless and stress-free as possible, so it is rewarding to hear that our team's professionalism, responsiveness, and friendliness contributed positively to your experience. We are grateful for you recommendation and thank you for choosing Hegarty as your legal team. We hope to be able to assist you again should the need arise.

Rated 5 out of 5 stars

Excellent service

Guidance, support and advice throughout the process.
Friendly and professional people.
Excellent communication.
Reassurance.

January 21, 2026
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Reply from Hegarty

Thank you for taking the time to share your experience with us. We are happy to hear that you found our service to be excellent and that our team's guidance, support, and advice made a positive impact throughout. It's also great to know that our communication and reassurance met your expectations and that you found our team to be both professional and friendly. Thank you for choosing Hegarty as your legal team, and we hope to be able to assist you again should the need arise.

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