Hegarty Reviews 

1,902
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 146 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely professional, supportive, and consistently helpful throughout various complex legal processes. Consumers deeply appreciate the clear communication, prompt responses, and expert guidance that make stressful procedures much easier to navigate and understand. Some reviewers were not happy with certain experiences, mentioning issues such as junior employees with limited experience or feeling that their specific queries were not properly addressed. A few people also felt disappointed when staff struggled to provide clear answers or seemed to lack understanding during more challenging situations.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable, expressing strong... See more

Service

Reviewers mention positive feedback about service, highlighting that consumers experienced professional,... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that people receive helpful and professional... See more

Response time

Users describe positive interactions with response time, frequently noting that people experienced prompt... See more

User experience

People report positive experiences with user experience, highlighting friendly staff who provide clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our business sale was handled expertly and efficiently by Andrew Heeler and his team. From our very first meeting with Andrew to final completion we felt confident that he was acting in our best inter... See more

Company replied

Rated 5 out of 5 stars

Andrew Boullemier at Hegarty has been absolutely fantastic. I honestly cannot speak highly enough of him and without his input and pushing the bottom of the chain the sale would have fallen through.... See more

Company replied

Rated 5 out of 5 stars

Following my mother passing away, we needed help with her Will and legal advice on her Estate. We requested the services of Martin Banwell, who has given us 100% support, advice when we needed it and... See more

Company replied

Rated 5 out of 5 stars

The conveyancing team at Hegarty were fantastic throughout! Both the sale and purchase were not straight forward due to the other parties, but thanks to the experience and efforts of the team it all... See more

Company replied


Company details

  1. Law Firm
  2. also in
  3. Conveyancer
  4. Employment Attorney
  5. Family Law Attorney
  6. Legal Services
  7. Real Estate Attorney

Written by the company

At Hegarty we value exceptional client care, quality service, expertise, integrity, and professionalism, and these are at the core of everything we do. We have offices in Peterborough, Stamford, Oakham, Market Deeping and Bourne which together provide a full range of legal services for business, for family, for life. We provide advice and support for family law, employment law, wills, trusts and wealth management, conveyancing, corporate law, commercial property, litigation and much more... The Hegarty team is made up of hand-picked individuals who have the knowledge and experience to offer you exceptional legal advice on everything from corporate legal matters for your business, to advice for family matters and planning for the future. Since we were established in 1974, we have built an excellent reputation for providing individuals, families, and businesses with outstanding legal services and advice. We are incredibly proud of the high level of service that we provide our clients, and this is shown through our client feedback, with a 5* rating on Trustpilot.

Hegarty - Your legal team

Written by the company

Here to support you through life’s ups and downs.
Our friendly, accomplished team of solicitors and legal advisors can put you, your family and your business in a strong position for the future. Offering expertise across a wide range of legal services, we give you the support you need, with the highest levels of client care.

We offer a complete conveyancing service, all delivered with the highest level of client care.

5* service and transparent costs with no hidden extras

5* service and transparent costs with no hidden extras
Whether you are a first-time buyer, looking to move to a new home or are adding to your property portfolio, we offer a complete conveyancing service, all delivered with the highest level of client care. Our experienced conveyancers will guide you through the process from start to finish and will ensure you complete as quickly and efficiently as possible. Our team will provide you with an accurate quote which will show you how much you can expect to pay based on your individual circumstances.

Contact info

Promotion box for Hegarty

Expert Legal Advice.

Personally Delivered.

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,902)

140 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

I dealt with Yvonne Dudhill to handle my re-mortgage. Yvonne was extremely efficient, kept me up to date on the progress and offered me guidance when required. The whole process was seamless. Both Yvonne and Emily (case handler) are an asset to the Company and I would highly recommend them. Thank you for all your hard work.

June 5, 2026
Unprompted review
Hegarty logo

Reply from Hegarty

Thank you for taking the time to leave us a review. We will pass your kind comments on to the team. It is great to hear you felt the process was seamless and you were kept up to date throughout. Thank you for choosing Hegarty.

Rated 1 out of 5 stars

Incompetent

"I am deeply disappointed with the service provided by Hegarty LLP. Throughout the entire process of handling our house sale and inheritance, the communication was consistently terrible.The final straw came with the transfer of our funds. We were told the money was sent via BACS on Friday, but by Wednesday, nothing had arrived. When we pushed for answers, staff claimed they 'didn't know' when it was sent. After refusing to back down, they finally admitted the payment had never even been authorised in their system. They had to rush through a same-day CHAPS transfer to fix their blunder.To leave clients completely in the dark regarding a massive life transaction is highly unprofessional and incredibly stressful. I would not recommend this firm to anyone who values basic competence."

June 10, 2026
Unprompted review
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Reply from Hegarty

Thank you for your feedback. We are sorry to learn that you were dissatisfied with your experience.

As we are mindful of our duties of confidentiality, we are unable to comment in detail on matters relating to individual transactions. However, we would like to clarify that throughout the matter we dealt directly with our client and were not made aware of any concerns regarding communication during the transaction.

With regard to the transfer of funds, an internal administrative error meant that a payment which had been set up was not released as intended. As soon as this was identified, the matter was rectified immediately and the funds were sent by same-day transfer.

We do however appreciate that any delay in the receipt of funds can be frustrating and we apologise for the inconvenience caused. We continually review our processes to ensure the high standards of service our clients expect.

If our client has any outstanding concerns, we would encourage them to contact us directly so that we can discuss them further.

Rated 5 out of 5 stars

Just honesty

Just honesty. All things take time. Was told when things moveing. You are good five stars.

June 8, 2026
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Reply from Hegarty

We are glad to hear you felt you were kept informed and that you rate our service 5 stars. Thank you for choosing Hegarty.

Rated 5 out of 5 stars

Will

Excellent service provided by the team.

May 26, 2026
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Reply from Hegarty

Thank you for leaving us this 5 star review. We are pleased to hear that you found our service to be excellent, and that we were able to assist you with your Will.

Rated 5 out of 5 stars

Excellent

Excellent first class professional service all round

May 26, 2026
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Reply from Hegarty

Thank you for taking the time to share this 5 star review. We are pleased to hear that you were fully satisfied with the service provided to you by our team. Thank you again for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Would recommend

Received a good professional service where all matters were dealt with in a timely and efficient manner

June 2, 2026
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Reply from Hegarty

Thank you for taking the time to share your positive experience with us. We are pleased to hear that you found our team both professional and efficient, and that our efforts to provide a prompt service made a difference. We greatly appreciate your recommendation and thank you for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Emily at Hegarty was wonderful with my…

Emily at Hegarty was wonderful with my house sale - and definitely took the stress out of the process, especially as someone who moved overseas mid sale.
Couldnt recommend enough!

Thankyou

May 18, 2026
Hegarty logo

Reply from Hegarty

Thank you for taking the time to share your positive experience with us. We are pleased to hear that Emily was able to make your house sale smooth and stress-free, especially considering the complexities of moving overseas. Your recommendation is greatly appreciated, and we thank you for choosing Hegarty as your legal team. We wish you all the best in your new home!

Rated 5 out of 5 stars

Excellent legal services

I highly recommend the services and expertise from Hegarty, especially Abdul. The communication was excellent with quick response times and regular updates. The advice and experience I received enabled my issue to be resolved much quicker than anticipated. A professional and trustworthy experience throughout. Thank you.

May 15, 2026
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Reply from Hegarty

Thank you for taking the time to share your positive experience with us at Hegarty. We are pleased to hear that you found our legal services excellent and that Abdul was able to provide you with the support and expertise you needed. We strive to keep our clients informed and updated at all times, so it is rewarding to know that this made a difference in resolving your issue promptly. Thank you again for your recommendation, and for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Clear friendly & practical advice

Clear friendly & practical advice. I felt supported working through my issue.

May 20, 2026
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Reply from Hegarty

Thank you for taking the time to share your experience with us. We are pleased to hear that you found our advice clear, friendly, and practical.

Rated 4 out of 5 stars

Got good advice

Got good advice

May 8, 2026
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Reply from Hegarty

We're pleased to hear that you found our advice helpful. Thank you for taking the time to leave a review and for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Very good

Emily & Rose and the team in Stamford were very helpful and efficient. I'd have no hesitation using Hegarty in the future.

May 1, 2026
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Reply from Hegarty

Thank you for taking the time to share your experience with us. We are pleased to hear that Emily, Rose, and the Stamford team were able to assist you effectively and efficiently. It's great to know that you were fully satisfied with our services and would consider us for your future needs. Thank you again for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

I spoke with 2 members of the Hegarty…

I spoke with 2 members of the Hegarty team regarding questions relating to family law and both were extremely helpful and knowledgeable. The company I work for also uses them. I would highly recommend them.

May 1, 2026
Unprompted review
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Reply from Hegarty

Thank you for taking the time to share your positive experience with us. We are pleased to hear that our team members were able to assist you effectively with your family law inquiries, and that their expertise left a positive impression. It's also great to know that not only have we been able to support you personally, but also the company you work for. Thank you for your recommendation, and for choosing Hegarty to be your legal team.

Rated 5 out of 5 stars

Arranged to create a Will.

Arranged to create a Will.
Helped throughout to understand jargon and consider all aspects.
The whole process was made extremely simple and easy to complete.
Glad we chose Hegerty, very professional and reliable.
Would highly recommend.

April 22, 2026
Hegarty logo

Reply from Hegarty

Thank you for taking the time to leave us this 5 star review. We are pleased to hear that your experience with us was positive and that we could assist you in creating your Will with ease and clarity. At Hegarty, we strive to make what can often be a complex process as straightforward and understandable as possible, so it’s rewarding to know that our efforts to explain the jargon and present all necessary considerations helped you feel confident and informed throughout. We appreciate your recommendation, and thank you for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Everything was explained so I…

Everything was explained so I understood it. Nothing was too much trouble. Easy to contact. Professional at all times. I would have no hesitation in using them if I needed to. Thank you to them.

April 29, 2026
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Reply from Hegarty

Thank you for taking the time to share your experience with us. We are pleased to hear that everything was explained clearly and that you felt at ease reaching out to us whenever needed. Our team strives to provide a professional and accessible service, so it's great to hear that you would consider using us again in the future. Thank you once more for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Right from the start Mr Kally has been…

Right from the start Mr Kally has been very supportive and professional. Throughout the process we were kept informed and the whole matter was dealt very well. Also, whenever I have rang the office staff they have been very helpful. We will be definitely be recommending Hegarty to our friends and families.

April 27, 2026
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Reply from Hegarty

Thank you for taking the time to share your positive experience with us. We are pleased to hear that Kally and our team were able to provide you with a supportive and professional service, and that you felt informed and well taken care throughout the process. We thank you for choosing Hegarty as your legal team, and for your recommendation.

Rated 2 out of 5 stars

Constant mistakes throughout

Constant mistakes throughout, including spelling names wrong, delays, and overall not a great experience.

April 17, 2026
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Reply from Hegarty

We’re sorry to hear that you feel your experience did not meet expectations, and we appreciate you taking the time to share your feedback.

We have discussed your comments with the team involved to better understand the points you’ve raised, and from our records, the matter was completed within the originally agreed timeframe, with all stages carried out on schedule. While there was one instance of a misspelt name, this was corrected as soon as it was identified, but we apologise for the error. We were not made aware of any wider concerns during the process.

We always encourage clients to raise any questions or concerns with us directly at the time, so we have the opportunity to address them promptly. If you would like to discuss this further, we would be happy to speak with you, please contact us directly by emailing enquiries@hegarty.co.uk.

Rated 5 out of 5 stars

Law is a service industry

Easy to get hold of and acted on instructions

April 23, 2026
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Reply from Hegarty

Thank you for taking the time to leave us this review. We are pleased to hear that you found our services easily accessible and responsive to your instructions.

Rated 5 out of 5 stars

We approached the team at Hegartys for…

We approached the team at Hegartys for advice on updating our wills and also about the use and issue of Powers of Attorney . The advice and help we received was first class and helped us through what could have been a tricky process to navigate. Would definitely recommend them.

April 14, 2026
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Reply from Hegarty

Thank you for taking the time to share your positive experience with Hegarty. We are pleased to hear that our team was able to provide you with first-class advice and assistance in updating your wills and navigating the complexities of Powers of Attorney. At Hegarty, we strive to make legal processes as smooth and straightforward as possible for our clients, so it's great to know that we achieved this for you. We thank you for your recommendation, and for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Supportive and professional as very impressed with the quality…

I was very impressed with the quality of the service I received when writing a new Will. The staff who dealt with the matter were very professional and supportive, at what can be a challenging time. I received a degree of support and clear advice that alleviated my concerns. Staff took the time to understand my wishes and ensure they would be contained within my Will.

March 16, 2026
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Reply from Hegarty

Thank you for taking the time to share your 5 star review with us. We are pleased to hear that you were impressed with the quality of service you received while drafting your new Will. Our team strives to provide professional and supportive assistance, so it’s good to hear that our efforts to offer clear advice and understanding have helped alleviate your concerns and ensure your wishes are accurately reflected. Thank you for choosing Hegarty as your legal team, and we hope to be able to assist you again should the need arise.

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