All I can say. This was the fastest and easiest way I was able to get a loan on my car title. Austin at the office was friendly, knowledgeable and helped me understand everything and I’m happy I wen... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
All I can say. This was the fastest and easiest way I was able to get a loan on my car title. Austin at the office was friendly, knowledgeable and helped me understand everything and I’m happy I wen... See more
Company replied
I answered all the financial questions honestly and Jose listened attentively. My credit score wasn’t the best but, it wasn’t the worse either. I truly appreciate he placed his trust in me to help me... See more
Company replied
LaPorcha was very helpful in letting me know what to do up front before coming into the office so that my visit would not be long. She had all of the paperwork ready and we went through every... See more
Company replied
Excellent service! Manager processed my loan and explained everything correctly. Highly recommend 👍
Company replied
Written by the company
We help hardworking people get the money they need.
Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.
We treat everyone with respect.
Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.
We’re leading the way.
Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.
To learn more about us, visit HeightsFinance.com.
1460 N. Farnsworth Ave., Suite 2, 60505, Aurora, IL, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All I can say. This was the fastest and easiest way I was able to get a loan on my car title.
Austin at the office was friendly, knowledgeable and helped me understand everything and I’m happy I went into the Aurora office. I had my funds the next day. Thank you.

Reply from Heights Finance Corporation - Heights Finance in Aurora, IL
Painful. Endless process for high rate loan. Local office has little or no ability other than to echo the comments from the home office. Don't waste your time with this finance option.
Follow up promised was useless. No reason to pay this kind of rate and be treated poorly.

Reply from Heights Finance Corporation - Heights Finance in Aurora, IL

Reply from Heights Finance Corporation - Heights Finance in Aurora, IL
Excellent service! Manager processed my loan and explained everything correctly. Highly recommend 👍

Reply from Heights Finance Corporation - Heights Finance in Aurora, IL
I answered all the financial questions honestly and Jose listened attentively. My credit score wasn’t the best but, it wasn’t the worse either. I truly appreciate he placed his trust in me to help me pay one monthly payment instead of 12 different accounts. I am totally grateful.

Reply from Heights Finance Corporation - Heights Finance in Aurora, IL
LaPorcha was very helpful in letting me know what to do up front before coming into the office so that my visit would not be long.
She had all of the paperwork ready and we went through every document before signing. She explained everything to me very clearly.
I was glad to see that the first experience that I had with the team has not changed. LaPorcha introduced me to the new Manager as I was familiar with the last Manager Steve O'Connor.
My visit was very pleasant and LaPorcha Diaz was able to help me get more than I requested.
Excellent Visit!! I would come a third time if the customer service remains the same.

Reply from Heights Finance Corporation - Heights Finance in Aurora, IL
Very honest and up front.no hidden fees.

Reply from Heights Finance Corporation - Heights Finance in Aurora, IL
Steve was very helpful , his customer service is outstanding.
Flexible payments , great experience.

Reply from Heights Finance Corporation - Heights Finance in Aurora, IL
Heights Finance in Aurora has done it again! I’m happy to say that the staff is very pleasant to work with and they treat you with the utmost respect. Last year I had the pleasure to work with Pashun who made sure I had crossed all the T’s and dotted all the I’s on my contract and got me in and out in a timely manner. This year, I was contacted by their newest member, Nico, who informed me that I was qualified for additional funds if I wanted. This was very good news considering the holidays are coming up. I didn’t even have to ask for the additional funds-she contacted me! Nico (yes, that is the correct spelling of her name 😊) was just as efficient at assuring that process was accurately and completely processed in a timely manner. So if you DON’T want to get treated with respect then go somewhere else BUT if you DO want to feel like your in the company of friends who put your wishes first then go over to Heights Finance in Aurora and pay the wonderful staff a visit-they’ll take good care of you!

Reply from Heights Finance Corporation - Heights Finance in Aurora, IL
Pashun with Heights Finance is the best! She is kind, professional, very knowledgeable and was able to help me with my financial need in a quick, effective time manner.

Reply from Heights Finance Corporation - Heights Finance in Aurora, IL
Always willing to help!! Been going to them for a long time. Faster service this time. Loved it.

Reply from Heights Finance Corporation - Heights Finance in Aurora, IL
They are very pleasant to work with, always kind and thoughtful. It was a pleasure dealing with them. Steve is great!

Reply from Heights Finance Corporation - Heights Finance in Aurora, IL

Reply from Heights Finance Corporation - Heights Finance in Aurora, IL
Prompt and professional service. Pashun worked to ensure my application was done correctly and I got approved the same day!

Reply from Heights Finance Corporation - Heights Finance in Aurora, IL

Reply from Heights Finance Corporation - Heights Finance in Aurora, IL
As a return customer to Heights Finance, I would highly recommend their services! Professional, efficient, knowledgeable, and outstanding personnel who help to accommodate my financial needs. Special shout out to Passion and Steve - thank you so much!!

Reply from Heights Finance Corporation - Heights Finance in Aurora, IL

Reply from Heights Finance Corporation - Heights Finance in Aurora, IL
I have nothing but positive things to say about my experience at Heights Aurora! From the initial call I made the personnel was pleasant and very willing to be a help! I am hard of hearing and usually people become irritated by my repeating our conversation! The person who was helping me did a marvelous job and was well versed on what and how she was to perform! I certainly will recommend others to this business!

Reply from Heights Finance Corporation - Heights Finance in Aurora, IL
Have taken many loans with heights finance in and out in 20 minutes everything explained to me Jasmine was great to work with

Reply from Heights Finance Corporation - Heights Finance in Aurora, IL
Stephen O’Connor was amazing! So friendly and professional! If they had 10 stars I would give this them! Thank you

Reply from Heights Finance Corporation - Heights Finance in Aurora, IL
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.