Heights Finance Corporation - Heights Finance in Aurora, IL Reviews 

33
TrustScore 4.5 out of 5

4.4

1460 N. Farnsworth Ave., Suite 2, 60505 Aurora, IL, US


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Rated 5 out of 5 stars

All I can say. This was the fastest and easiest way I was able to get a loan on my car title. Austin at the office was friendly, knowledgeable and helped me understand everything and I’m happy I wen... See more

Company replied

Rated 5 out of 5 stars

I answered all the financial questions honestly and Jose listened attentively. My credit score wasn’t the best but, it wasn’t the worse either. I truly appreciate he placed his trust in me to help me... See more

Company replied

Rated 5 out of 5 stars

LaPorcha was very helpful in letting me know what to do up front before coming into the office so that my visit would not be long. She had all of the paperwork ready and we went through every... See more

Company replied

Rated 5 out of 5 stars

Excellent service! Manager processed my loan and explained everything correctly. Highly recommend 👍

Company replied


Company details

  1. Financial Institution

About Heights Finance Corporation - Heights Finance in Aurora, IL

Written by the company

HeightsFinance

We help hardworking people get the money they need.

Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.

We treat everyone with respect.

Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.

We’re leading the way.

Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.

To learn more about us, visit HeightsFinance.com.

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Contact info

  • 1460 N. Farnsworth Ave., Suite 2, 60505, Aurora, IL, United States

  • (630) 236-5703

4.4

Excellent

TrustScore 4.5 out of 5

33 reviews

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4.4

All reviews

(33)

441 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very friendly and knowledgeable staff

Very friendly and knowledgeable staff. I was in and out of the office in no time.

August 20, 2021
Unprompted review
Heights Finance Corporation - Heights Finance in Aurora, IL logo

Reply from Heights Finance Corporation - Heights Finance in Aurora, IL

Thank you for choosing Heights Finance and the 5-star review!

Rated 5 out of 5 stars

Lucy was very helpful and explained…

Lucy was very helpful and explained everything thoroughly. I had a great experience with her!

August 16, 2021
Unprompted review
Heights Finance Corporation - Heights Finance in Aurora, IL logo

Reply from Heights Finance Corporation - Heights Finance in Aurora, IL

We are so glad you had a great experience with our Aurora team members. Thank you for your review and for being a Heights Finance customer!

Rated 5 out of 5 stars

Assistant manager Lucy was great

Assistant manager Lucy was great. Did everything she could to help me out and it was a success! Recommending to my family

July 27, 2021
Unprompted review
Heights Finance Corporation - Heights Finance in Aurora, IL logo

Reply from Heights Finance Corporation - Heights Finance in Aurora, IL

Thank you for the recommendation and for being a Heights Finance customer!

Rated 5 out of 5 stars

I would highly recommend this location

I would highly recommend this location. Steve was very professional and was able to help me out. Great place!

July 22, 2021
Unprompted review
Heights Finance Corporation - Heights Finance in Aurora, IL logo

Reply from Heights Finance Corporation - Heights Finance in Aurora, IL

Thank you for the recommendation and for being a Heights Finance customer!

Rated 5 out of 5 stars

What a pleasant experience

What a pleasant experience. I called first and was given a very simple list of the requirements for a title loan. Made an appointment for next morning and within 40 minutes I was on my way back home and happy to have been able to help my household. Thank you Hieights Finance of Aurora

May 5, 2021
Heights Finance Corporation - Heights Finance in Aurora, IL logo

Reply from Heights Finance Corporation - Heights Finance in Aurora, IL

Thank you for choosing Heights Finance! We are so pleased to hear the Aurora, IL team has provided 5-star service!

Rated 2 out of 5 stars

No because during the pandemic they…

No because during the pandemic they really didnt help I had Covid I was hospitalized then I had surgery the Insurance company didnt pay so they refinanced the loan but reported my account to as delinquent so soon as I can I'm paying them off will never borrow from them again .

May 5, 2021
Unprompted review
Heights Finance Corporation - Heights Finance in Aurora, IL logo

Reply from Heights Finance Corporation - Heights Finance in Aurora, IL

We are very sorry to hear that you have not had a good experience with us. We would like to learn more about your situation. Can you please send your contact information to Communications@heightsfinance.com and someone from our team will reach out to you.

Rated 5 out of 5 stars

This is the second time I have gotten a…

This is the second time I have gotten a loan from Heights Finance and it went just a smooth as the first. The staff is very friendly and helpful. I was in and out in less than 20 minutes their terms are reasonable for this type of loan and their online portal makes it easy to pay. I would definitely recommend them.

March 11, 2021
Heights Finance Corporation - Heights Finance in Aurora, IL logo

Reply from Heights Finance Corporation - Heights Finance in Aurora, IL

Thank you for the recommendation. We are so happy to hear the Aurora team has been so wonderful. We appreciate you so much!

Rated 5 out of 5 stars

The staff is very friendly and polite

The staff is very friendly and polite, warm atmosphere. Helpful with any situation you have

December 10, 2020
Heights Finance Corporation - Heights Finance in Aurora, IL logo

Reply from Heights Finance Corporation - Heights Finance in Aurora, IL

We are so glad that you had a 5 star experience with us! Thank you for choosing Heights Finance!

Rated 5 out of 5 stars

Performance

I deal with Steve office manager very good with people and meeting their needs.
Thanks very Steve

November 6, 2020
Heights Finance Corporation - Heights Finance in Aurora, IL logo

Reply from Heights Finance Corporation - Heights Finance in Aurora, IL

Thank you for choosing Heights Finance. We are so happy to hear Steve and his team at the Aurora store have been so great!

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